Action Automotive


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

45 Reviews

98% Would Recommend
Latest Review 8 months ago

John R. on 02/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said everything was fine.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Louis O. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louis said this business did an awesome job on his vehicle, the staff was friendly and the price was perfect. He said he had a great experience and they are friendly.
Vehicle: Oldsmobile Aurora
Category: Service
Service Date: 02/13/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Pam B. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pam said she has been with this business for 20 years and he has fair prices.
Vehicle: GMC Safari
Category: Service
Service Date: 01/11/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Jeff R. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said he has no complaints about this business. He is happy with it all.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 01/13/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Rick I. on 12/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said Skip, the owner, was a cordial gentleman. He got him in right away.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/27/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Mike R. on 12/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said they did a great job.
Vehicle: Mazda B4000
Category: Service
Service Date: 12/21/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Matthew M. on 12/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matthew said he knows everyone at the business and he has been going there for a very long time. He said he loves the service and they treat him well.
Vehicle: Ford Mustang
Category: Service
Service Date: 11/29/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Leo T. on 10/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leo said this business was pretty good. They were not pushy. They were polite, courteous and everything went well.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 10/28/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
Chris B. on 10/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said he liked Skit from this business. Skit was very nice, friendly and honest.
Vehicle: Honda Element
Category: Service
Service Date: 10/11/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Eleanor M. on 10/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eleanor said she had an oil change and tire rotation done at this business. She stated she thinks they provided the service well.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 09/26/2016
Review Created: 10/25/2016
This review was collected via phone interview by Customer Research Inc.
Roy V. on 09/29/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"broken brake line"
I live in Elgin 25 miles from Genoa. My wife's 1998 Caravan broke a brake line on the her way back from visiting relative who live farther west . I looked up Action Autos reviews and found they were excellent with such comments as honest and fair. Normally I would have paid the towing to Elgin where my normal mechanic is I trust because it is common and I have experienced where a repair shop will take advantage of you when you are from out of town but because of the reviews I took a chance and I am glad I did. They had the van fixed the next day at a fair price. Thank you Action Automotive!
Service Date: 09/28/2016
Review Created: 09/29/2016 07:02 AM
Richard B. on 09/16/2016
Overall Rating 1/5rating 1rating 1rating 1rating 1
Richard said the business told him they would charge $60 for a compression test. They took the vehicle apart and wanted to charge $160 to put the vehicle back together. He had the vehicle towed to another business and it wasn't put back together.
Vehicle: Cadillac STS
Category: Service
Service Date: 09/02/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Bob M. on 09/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said he would recommend the business for service.
Vehicle: Chrysler Town
Category: Service
Service Date: 09/06/2016
Review Created: 09/15/2016
This review was collected via phone interview by Customer Research Inc.
David H. on 08/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the employees at the business were professional. They knew what they were doing, did the work in a quick and timely manner and he was satisfied.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 08/24/2016
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc.
John R. on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the business got him right in.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 08/16/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Matthew M. on 08/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matthew said the business provided good, quick service.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/11/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
Trayce K. on 07/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Trayce said the price of fixing her vehicle was high but her vehicle was fixed properly. She would like to thank them for prompt service she received on short notice.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 07/19/2016
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
Ron P. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said the business got the work done in a timely manner and was done in a day.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/23/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Tom M. on 06/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said he was happy with what this business did to his vehicle and they provided good service.
Vehicle: Chrysler 300
Category: Service
Service Date: 06/14/2016
Review Created: 06/18/2016
This review was collected via phone interview by Customer Research Inc.
Joe N. on 06/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said he always goes to this business for service.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 06/13/2016
Review Created: 06/16/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 45 in total