Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

45 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


JR
John R.
Genoa, IL
Chevrolet Chevy Express
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2017 Category: Service
John said everything was fine.
This review was collected via phone interview by Customer Research Inc.

LO
Louis O.
Genoa, IL
Oldsmobile Aurora
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017 Category: Service
Louis said this business did an awesome job on his vehicle, the staff was friendly and the price was perfect. He said he had a great experience and they are friendly.
This review was collected via phone interview by Customer Research Inc.

PB
Pam B.
Genoa, IL
GMC Safari
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Pam said she has been with this business for 20 years and he has fair prices.
This review was collected via phone interview by Customer Research Inc.

JR
Jeff R.
Illinois
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Jeff said he has no complaints about this business. He is happy with it all.
This review was collected via phone interview by Customer Research Inc.

RI
Rick I.
Dekalb, IL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016 Category: Service
Rick said Skip, the owner, was a cordial gentleman. He got him in right away.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Belvidere, IL
Mazda B4000
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Mike said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Kingston, IL
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016 Category: Service
Matthew said he knows everyone at the business and he has been going there for a very long time. He said he loves the service and they treat him well.
This review was collected via phone interview by Customer Research Inc.

LT
Leo T.
Bartlett, IL
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016 Category: Service
Leo said this business was pretty good. They were not pushy. They were polite, courteous and everything went well.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Genoa, IL
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Chris said he liked Skit from this business. Skit was very nice, friendly and honest.
This review was collected via phone interview by Customer Research Inc.

EM
Eleanor M.
Genoa, IL
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Eleanor said she had an oil change and tire rotation done at this business. She stated she thinks they provided the service well.
This review was collected via phone interview by Customer Research Inc.

RV
Roy V.
Elgin, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2016
broken brake line
I live in Elgin 25 miles from Genoa. My wife's 1998 Caravan broke a brake line on the her way back from visiting relative who live farther west . I looked up Action Autos reviews and found they were excellent with such comments as honest and fair. Normally I would have paid the towing to Elgin where my normal mechanic is I trust because it is common and I have experienced where a repair shop will take advantage of you when you are from out of town but because of the reviews I took a chance and I am glad I did. They had the van fixed the next day at a fair price. Thank you Action Automotive!

RB
Richard B.
Genoa, IL
Cadillac STS
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Overall Rating 1/5rating 1rating 1rating 1rating 1
09/16/2016 Category: Service
Richard said the business told him they would charge $60 for a compression test. They took the vehicle apart and wanted to charge $160 to put the vehicle back together. He had the vehicle towed to another business and it wasn't put back together.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Genoa, IL
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2016 Category: Service
Bob said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Melrose Park, IL
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016 Category: Service
David said the employees at the business were professional. They knew what they were doing, did the work in a quick and timely manner and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Genoa, IL
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016 Category: Service
John said the business got him right in.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Kingston, IL
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Matthew said the business provided good, quick service.
This review was collected via phone interview by Customer Research Inc.

TK
Trayce K.
Kingston, IL
Pontiac Grand Prix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Trayce said the price of fixing her vehicle was high but her vehicle was fixed properly. She would like to thank them for prompt service she received on short notice.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
Genoa, IL
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Ron said the business got the work done in a timely manner and was done in a day.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Kingston, IL
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Tom said he was happy with what this business did to his vehicle and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
Genoa, IL
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2016 Category: Service
Joe said he always goes to this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 45 in total