Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

575 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review 5 days ago

Reviews


DU
DAN U.
Twin Falls, ID
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Chris is friendly and professional.
They were very good taking care of my problem. New muffler, tail pipe. Thank you Chris and crew.

MH
Mike H.
Jerome, ID
Subaru Brat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Mike said the service was good. The employees informed him of other possible service concerns.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Twin Falls, ID
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019
Water pump fixes
Thanks for being done on time I want to finish, my car looking great so far, but it's to early to say perfect.

GS
Gary S.
Twin Falls, ID
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Gary said the staff were very friendly and know what they're doing. And they did a really good job.
This review was collected via phone interview by Customer Research Inc.

AI
Abdelaziz I.
Twin Falls, ID
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Abdelaziz said the service was good.
This review was collected via phone interview by Customer Research Inc.

CB
Cecilia B.
Twin Falls, ID
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Cecilia said that the staff at this business went above and beyond in letting her know what issues were going on with her vehicle. They took pictures of the issues that needed repairs and emailed them to her. She stated this was a huge benefit, and they restored her confidence in them again. In the past, she would have just gotten a printout of the issues, and that would have been it.
This review was collected via phone interview by Customer Research Inc.

JC
JOSE C.
Twin Falls, ID
Mazda Mazda5
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/06/2019
Rip offs
Took the car to get checked out here and were trying to charge me $600 for a job and I took it to leschwab and they checked it and it was just a loose piece of metal and they didn’t charge anything

GC
GARY C.
Twin Falls, ID
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Professional Service
A complete and thorough inspection of my truck incuding photos. Service items were identified in three areas: 1) Green, acceptable and does not need attention. 2) Yellow, will need attention but not immediately and 3) Red, needs immediate attention. The report was emailed to me to allow me to choose the services to be completed. I am very satisfied and now have a well documented service record. Chris and staff are the best.

DT
Dan T.
Jerome, ID
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dan said the business was honest, quick, and efficient.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Twin Falls, ID
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Chris said they are great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Twin Falls, ID
Chevrolet Equinox
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/26/2018
$90 for an inspection?...it was only the windshield wipers!
We asked you to look at our windshield wipers, that was it, nothing more. No one asked for a complete inspection to be done, yet you did it anyways, and charged my wife $90 and had her and my kids wait 2 hours just to tell her that you didn’t have the right part. You will be seeing me tomorrow to discuss an immediate refund of my hard earned money. Thanks.

KK
Kyle K.
Twin Falls, ID
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Kyle said that the place did a good job, took pictures of the work's progress and explained work well.
This review was collected via phone interview by Customer Research Inc.

AP
Adrian P.
Twin Falls, ID
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Adrian said the business did a really good job. They did take longer than expected.
This review was collected via phone interview by Customer Research Inc.

CL
CHAD L.
Filer, ID
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018
Great service
The service that was provided was fantastic. My only criticism that I have is following up with the customer in the agreed upon time frame. I have already recommended you to friends and co workers that are tired of paying over priced rates at a dealer. Thank you for your great work.

DA
Dakhil A.
Twin Falls, ID
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dakhil said Chris and the staff were good guys. Chris was responsive to his service needs. He was shown what was wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

MF
MEGAN F.
Twin Falls, ID
Chevrolet S10 Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Amazing
My experience was absolutely amazing! My car is running so much better! The problem got fixed for a reasonable price and a lot faster than I thought it would!

KF
Kris F.
Meridian, ID
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Kris said that the business did not have all the answers all up front. He said the pricing was higher then before. He said that everyone there was super friendly and had his vehicle done the next day.
This review was collected via phone interview by Customer Research Inc.

AD
Arthur D.
Twin Falls, ID
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Arthur said everything is fine.
This review was collected via phone interview by Customer Research Inc.

TT
Tina T.
Hansen, ID
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Alex. He said the business was polite, honest and got the job done properly.
This review was collected via phone interview by Customer Research Inc.

DZ
Dee Z.
Twin Falls, ID
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Dee said this business is very easy to work with.
This review was collected via phone interview by Customer Research Inc.

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