ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review about 19 hours ago
MICHELE R. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Making an effort"
Our Organization's vehicle was worked on in a timely and efficient manner. There was some frustration when releasing the vehicle as we needed to arrange for payment, but our contact to do that was unavailable at the time. Due to the fact we have worked with Addison Car Care in the past, it was thought we would be able to get the vehicle as to not interrupt our client care and then arrange for expedited payment. Unfortunately, this was not the case and while that is their policy and an understandable one, our Organization has been well established in the Twin Falls areas for 30 years. Having said that, the fix that was completed malfunctioned the first time we drove the vehicle. Addison Car Care was able to get us in the same day and correct the problem for no charge. Their service and understanding of our needs is much appreciated by our Organization.
Vehicle: Pontiac Montana
Service Date: 11/14/2017
Review Created: 11/19/2017 04:17 PM
JASON B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great customer service. Very thorough and professional.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/23/2017
Review Created: 11/15/2017 07:56 AM
Gloria H. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gloria said this business did a good job. They went above and beyond for her.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/03/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Tek B. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tek said the service he received was really good. He would recommend the business to others.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/02/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
NIKKI M. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always a satisfied customer.
Vehicle: Ford Fusion
Service Date: 11/03/2017
Review Created: 11/06/2017 10:42 AM
Alec K. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with April. She said the staff were more than helpful with servicing her vehicle. The staff kept her consistently updated in the process of repairing her vehicle. She is a returning customer .
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 09/27/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
KRISTEN O. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, friendly and affordable"
Today I went to Addison Car Care to have an exhaust leak fixed, I was fully expecting to pay a fortune for it but it ended up costing me under $300. Chris and his staff were friendly and told me exactly what needed to be done to my car and they didn't try telling me I needed a bunch of other stuff I didn't really need! I am very please with my experience and will definitely be going back for oil changes and tune ups!!
Vehicle: Chevrolet Malibu
Service Date: 10/26/2017
Review Created: 10/26/2017 08:09 PM
RICH H. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick in and out, made appointment on line which was very easy."
Good service, good people
Vehicle: Ford F-150
Service Date: 10/19/2017
Review Created: 10/23/2017 08:36 AM
Monica C. on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Monica said Liz provided great customer service. She nd was quick to follow-up. However, the prices were a little higher than her original quote.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Kyla D. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyla said this business didn't give her any issues.
Vehicle: Ford Focus
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Ian S. on 10/17/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Ian said they were friendly and helpful. The window was blocked off so he does not know if the dirty parts were really his.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/13/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said they were very good. They did well.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/01/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Skylar D. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Skylar said the repairs the business performed were phenomenal. The person he worked with was great.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Vicki C. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vicki said this business was good and the staff was cooperative.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Justin H. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Samantha. She said the business answered her questions and they did a really good job. She is satisfied with the service.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
JACKI M. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast courteous "
Easy in and out fair prices
Vehicle: Chevrolet TrailBlazer
Service Date: 09/25/2017
Review Created: 09/26/2017 05:16 AM
Michelle J. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said this business was really nice and they did a really good job.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Dodi G. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dodi said the business explained everything and she was very happy with the service. They were friendly and she had no problems with them.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
JOHN H. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOT IT DONE"
Every one else said they could not get to it for several days.
They said they would get the whole inspection done. Also repair emergency brake. Did everything on inspection list and maybe more.
Thanks for the assistance making our trip more pleasant.
Also recommended great local place to eat.
Cathy and John
Vehicle: Toyota Prius v
Service Date: 08/07/2017
Review Created: 08/27/2017 10:29 AM
Dennis H. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said the business is very good and knowledgeable. They are very nice people.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 08/16/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
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