Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

438 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


TW
Taylor W.
Boise, ID
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Taylor said this business diagnosed the problem quickly and he's going in tomorrow to get it fixed. It met all his needs.
This review was collected via phone interview by Customer Research Inc.

EP
EDWARD P.
Boise, ID
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great service
Always great service at a reasonable price.

PN
Patti N.
Boise, ID
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Patti said the service at this business was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

DC
DENNIS C.
Boise, ID
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
They got the work done when they said they would, and a follow up to make sure there weren't any issues.
I will use these friendly guys in the future, and was really impressed with their offer for a ride, and even pick me up if I had no other option. Their price was also reasonable for the work done. Thanks guy. Dennis

PH
Patrick H.
Sausalito, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Patrick said Kevin is a man of his word.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN G.
Boise, ID
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Very personal and on time.
always on time with repairs and very helpful and friendly.

JB
JAY B.
Boise, ID
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Excellent,!Excellent! Excellent!
Friendly and knowledgeable staff. Very friendly and fair prices.

LB
Laura B.
Boise, ID
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Laura said the staff at this business were very honest in pricing. The turnaround for a complex issue was taken care of in 48 hours. The staff were quick with their response to her phone calls and questions.
This review was collected via phone interview by Customer Research Inc.

SS
Sydney S.
Boise, ID
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Sydney said the staff did a really good job, and fit her in to their schedule.
This review was collected via phone interview by Customer Research Inc.

CK
Clinton K.
Boise, ID
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Clinton said the customer service was a little bit rough at the beginning and the end.
This review was collected via phone interview by Customer Research Inc.

EM
Ellen M.
Boise, ID
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Ellen said the business owner Kevin gave her very good service.
This review was collected via phone interview by Customer Research Inc.

YM
Yogeu M.
Idaho
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Yogeu said the service was quick and the best. The staff fixed the problem.
This review was collected via phone interview by Customer Research Inc.

JG
Jimmie G.
Boise, ID
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Spoke with Tara. She said the businesses staff was awesome. They are reasonably priced. They were up front.
This review was collected via phone interview by Customer Research Inc.

DS
Damon S.
Boise, ID
Hyundai Tiburon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Damon said the service was good but they are a small business and lacked small things in professionalism, for example the ability to drop off the vehicle before hours, no envelopes for the keys, etc.
This review was collected via phone interview by Customer Research Inc.

BS
Bobi S.
Boise, ID
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Bobi said the service was really good and everything was great. Kevin was great and the whole business did a really good job, except an employee put the seat so far forward it was hard for her to get In.
This review was collected via phone interview by Customer Research Inc.

AF
ANITA F.
Boise, ID
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Quick, efficient, and dependable service from nice workers.
I have taken my car to The Auto Surgeon for several years. Kevin and his crew have always provided dependable service. They have explained what was done and given sound advice. This recent visit was on a new-to-me hybrid vehicle for the its first service under my ownership, just an oil and filter change. Same great service as on my previous car.

BL
Bill L.
Boise, ID
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Bill said he really likes them and would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TT
Thomas T.
Boise, ID
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Thomas said he was told the service would be done in one day and it took almost 2 days but they did a fine job.
This review was collected via phone interview by Customer Research Inc.

SR
Seth R.
Boise, ID
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Seth said the business is very honest, they serviced his vehicle in a timely manner, they communicated well and their price was fair.
This review was collected via phone interview by Customer Research Inc.

AK
Alaine K.
Boise, ID
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Integrity!
Took my car in for an overdue tune up; turned out it needed some significant repairs. They were able to get the requested work done and Kevin (owner) even stayed and hour AFTER closing to get my car done and back to me the same day! I chose The Auto Surgeon purely by excellent Google reviews and I'm glad I did; they are courteous, professional, honest and Kevin has integrity. I will definitely go back and will highly recommend!!

Displaying Review 1 - 20 of 438 in total