Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

440 Reviews

98% Would Recommend
Latest Review 20 days ago

Reviews


BT
Beshear T.
Jacksonville, FL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Beshear said the business provided him with great service. David took his time to make sure the vehicle was in great condition.
This review was collected via phone interview by Customer Research Inc.

BM
Brittany M.
Jacksonville, FL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Brittany said she has no complaints.
This review was collected via phone interview by Customer Research Inc.

AY
Autumn Y.
Jacksonville, FL
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Autumn said the work was done right the second time she went there. She is highly satisfied.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Jacksonville, FL
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Debbie said the mechanic she dealt with was very helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Florida
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jim said the staff completed all of the services he asked of them.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Great Customer Service
Alex and David go beyond the call of duty. Its not only a car dealership, They treat you like family. The staff is very courteous and friendly and professional. They never quit on helping you with a car. I have bought 2 cars up there. I would recommend my friends and family or someone looking for a car with no hassle. Go see Alex and or either David and they will help you with good or bad credit.

DA
Diamonte A.
Orange Park, FL
Ford Mustang
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/01/2018 Category: Service
Diamonte said it took over a month and he spent $700, because he had to keep going back to get his vehicle fixed correctly.
This review was collected via phone interview by Customer Research Inc.

AI
Amber I.
Orange Park, FL
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Amber said the staff took care of the vehicle, there were a few issues with the parts, but they towed if for free, and gave her a 2 year warranty, which she appreciated.
This review was collected via phone interview by Customer Research Inc.

MD
Moutas D.
Florida
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Moutas said the employees do a good job. Sometimes the prices are not reasonable.
This review was collected via phone interview by Customer Research Inc.

WB
Wade B.
Jacksonville, FL
Ram 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
Wade said his experience with this business was alright. It was like any other repair facility. He said he would not recommend this business for service and chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

FW
Fred W.
Jacksonville, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Fred said the employees treated him with respect.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Orange Park, FL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Steven said the staff are like family.
This review was collected via phone interview by Customer Research Inc.

JC
Joy C.
Jacksonville, FL
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Joy said the business told her they would be able to do her tune up for her vehicle if she came in by a certain time. However, when she went in by that time, they said they would not be able to do it that day.
This review was collected via phone interview by Customer Research Inc.

TB
Terry B.
Orange Park, FL
Acura MDX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Terry said overall, he was pretty satisfied with the service he received at the facility.
This review was collected via phone interview by Customer Research Inc.

SV
Sheridan V.
Orange Park, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Sheridan said the experience was straight. Everything was good.
This review was collected via phone interview by Customer Research Inc.

NM
Nicolas M.
Jacksonville, FL
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Nicolas said the staff provide great service and prices. They're great people and they get the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Jacksonville, FL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
John said they did everything that needed to be done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EO
Ermin O.
Jacksonville, FL
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Ermin said the staff was great and the service was fine. He purchased a vehicle from them and within a week or two his vehicle randomly died on its own. They fixed the problem at their expense but he is unsure of what is going to happen next.
This review was collected via phone interview by Customer Research Inc.

DT
Dillon T.
Orange Park, FL
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Dillon said he really likes this facility but the mechanic forgot to tighten the front left lug nuts. So when he was driving down the road the tire fell off.
This review was collected via phone interview by Customer Research Inc.

WV
William V.
Orange Park, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
William said he loved the great service.
This review was collected via phone interview by Customer Research Inc.