Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

462 Reviews

98% Would Recommend
Latest Review 27 days ago

Reviews


DB
Dawn B.
Jacksonville, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Dawn said they went over and above and got her vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

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Maureen M.
Jacksonville, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Maureen said the business provided immediate service.
This review was collected via phone interview by Customer Research Inc.

AL
Alexus L.
Jacksonville, FL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Alexus said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Erik E.
Green Cove Springs, FL
Volkswagen CC
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/22/2018 Category: Service
Erik said he thought the service was great. The communication was terrible. He stated the only reason he took it there was because the vehicle was still under warranty. He would not recommend it for future business.
This review was collected via phone interview by Customer Research Inc.

KS
Kimberly S.
Orange Park, FL
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Kimberly said they were friendly and explained other things that she needed as they were working on her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Quannae J.
Orange Park, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Quannae said this business was able to see her the same day and fixed her vehicle quickly. She stated it was like she was a priority. She had her vehicle back in less than 36 hours, instead of the 2 weeks quoted from other facilities.
This review was collected via phone interview by Customer Research Inc.

TM
Tonya M.
Middleburg, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/07/2018
Scammers and liars!!!
I purchased a vehicle from LDB motors in June 2018. The vehicle continued to have issues. The issues continued to not get address after I continued to bring the vehicle back into the service department for the car to be fixed correctly however they stated they couldn't found out what was wrong with the vehicle. I have paid them several hundred dollars to fix the car however what they fixed was not the issue. LDB Motors stayed they checked to see if any recalls were on the vehicle causing the issue. They claimed they called the Ford dealership and there were no recalls. so after I got tired if the back and forth lies with LBD motors I reached out to the Ford dealership and was advise LBD MOTORS NEVER CONTACTED THEM and I have several recalls in the vehicle that was causing the issues with the car. Ford has corrected the issues and my car works fine now. I reached out to LDB MOTORS to advise I would like my money back for the work they claimed was the issue, however, LDB MOTORS IN ORANGEPARK FL ON WELLS ROAD WILL NOT RETURN MY CALLS. I spoke with the Manager David he is crap and was no help at all and very unprofessional this place sucks! I will never refer anyone to this company.

DR
DENNIS R.
Fleming Island, FL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Tenacity
These guys don't give up until the job is done and done right. I had some mechanical problems with my 2002 4Runner and the crew at LDB Motors solved them to my total satisfaction. I feel like I've found an honest auto mechanic, and here I thought there were none.

TM
Tonya M.
Middleburg, FL
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018 Category: Service
Tonya said that the facility sold her a vehicle in June and since then, she has had nothing but problems and no response from the facility. The mechanics replaced working parts and charged hundreds of dollars, yet they won't refund the money, and the vehicle is still broken.
This review was collected via phone interview by Customer Research Inc.

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Ingira H.
Orange Park, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Ingira said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Mohamed A.
Jacksonville, FL
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Mohamed said the business had good service and they did amazing work.
This review was collected via phone interview by Customer Research Inc.

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Ismael G.
Jacksonville, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Ismael said the service was outstanding. The staff was excellent and treated him wonderfully.
This review was collected via phone interview by Customer Research Inc.

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ESTEVAN F.
Orange Park, FL
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Great customer service
Fast reliable service

TP
TIMOTHY P.
Orange Park, FL
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Alignment/oil change
Came for a routine oil change and asked if I could have an alignment also done. The staff and personal on duty were awesome. I would recommend this business for your automotive needs

MP
MIKE P.
Jacksonville, FL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Job well done
From start to finish, these company takes care of my vehicle. I had them do an oil change and rotate tires. They let me know that my tires will soon need to be replaced, gave me a quote for that. From the service writer to the mechanic, I have trust that they do everything correctly. This is where I keep coming back (and recommend) for vehicle work.

SH
Sylvia H.
Jacksonville, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Sylvia said that everyone at the business was really nice and professional.
This review was collected via phone interview by Customer Research Inc.

TB
TERISA B.
Orange Park, FL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Great place
The staff was very friendly and honest. Another establishment states that I needed work done on my car. I took the car in for a second opinion, and learned that there was nothing wrong with my car. Honesty is very important to me. They have definitely earned future business with me.

AL
Ashlee L.
Orange Park, FL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Ashlee said the employees were really helpful. They completed the service she requested. They work was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

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Aaron T.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Aaron said the business is great and very quick. The prices are good. All of the employees are very nice and Autumn went above and beyond.
This review was collected via phone interview by Customer Research Inc.

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ROSETTA T.
Orange Park, FL
BMW 740Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Excellent Service and brilliant work
They did an EXCELLENT job!