BLC Automotive Repair


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

384 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 1 day ago
FELICIA C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Good people! Brandi and Linda was very nice and concerned and honest!
Vehicle: Cadillac SRX
Service Date: 02/16/2018
Review Created: 02/21/2018 06:11 AM
Jana G. on 02/16/2018
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Jana said everyone was really friendly and they were quick.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/15/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Greg L. on 02/12/2018
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Greg said the business was great.
Vehicle: Chrysler 300
Category: Service
Service Date: 02/05/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Johnathon P. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Johnathon said they did a great job.
Vehicle: Ford Expedition
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Wanda J. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wanda said the staff were professional and up-front with her.
Vehicle: Hyundai Accent
Category: Service
Service Date: 01/24/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
JAYCI E. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing!!!"
Great experience as always!!! Thanks for not only providing great service, but reasonable prices as well.
Vehicle: GMC Envoy
Service Date: 02/06/2018
Review Created: 02/09/2018 08:27 AM
Anita J. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anita said the team was knowledgeable about the issues with her vehicle.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/31/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Loretta R. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Loretta said this business goes above and beyond. They are good.
Vehicle: Dodge Durango
Category: Service
Service Date: 01/26/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Yvon D. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yvon said the staff got the work done fairly fast, and they did it well.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/25/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
James P. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said his overall experience was good.
Vehicle: Kia Sedona
Category: Service
Service Date: 01/22/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager at BLC Automotive Repair responded on 02/02/2018

Thak you for your time. Hope to see you back if needed.

Brandy Reyes
Manager
904-779-5777
Devon B. on 01/24/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Devon said he noticed, after he picked up his vehicle, the radio was changed, and someone had gone through his personal belongings.
Vehicle: Honda Civic Si
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager at BLC Automotive Repair responded on 02/02/2018

We do allow the techs to turn the radio down or off in case its needed for a diagnostic purpose but we have not had an incident with peronsonal belongings with our crew ever!  The reocrds show you had the vehicle was towed in so maybe it was done at time. Either way we apoligize for the inconvience and hope you are happy with the speed and quality of the work you received from us.

Brandy Reyes
Manager
904-779-5777
Fred W. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fred said the service was good.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/16/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager at BLC Automotive Repair responded on 02/02/2018

Thank you kindlyu for the greview !

Brandy Reyes
Manager
904-779-5777
Brandy R., Manager at BLC Automotive Repair responded on 02/02/2018

Thank you kindly for the reveiw!

Brandy Reyes
Manager
904-779-5777
Solomon P. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Solomon said the staff was great, with positive attitudes. He stated that overall it was a comfortable setting, and he would like to thank them.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/16/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Clinton M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clinton said he has been to this business before and he was happy with the service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/11/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager at BLC Automotive Repair responded on 02/02/2018

Glad to have you back !

Brandy Reyes
Manager
904-779-5777
ROSA W. ReScore Review on 02/03/2018
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car Repair"
My car is just falling apart it has over 200 thousand miles on her, they are wonderful and friendly.
explain everything to you Thank you Sorry about the review
Vehicle: Plymouth Voyager
Service Date: 01/09/2018
Review Created: 01/16/2018 01:36 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Work on the Car"
The work performed seemed alright at first, The One thing I wondered about was that the mechanics get paid more than the parts cost. the Hourly wages for the mechanics crazy. The work performed on the car was seemed good/ but later my car still had the same problem with leaking fluid only now it was also leaking brake fluid. ok replaced the radiator in the car also had BLC do the repair cost me alot again more for the mechanic than the car ok the part by the radiator was bent by the mechanic and my line that goes to the transmission was broken. the don't show you the parts and i think that there is a little something wrong with this. being a mechanic myself. sounds like you are taking this to a level of making a bonus on each car should be a million air by now. no more BLC for me.
Vehicle: Plymouth Voyager
Service Date: 01/09/2018
Review Created: 01/16/2018 01:36 PM
Brandy R., Manager at BLC Automotive Repair responded on 02/02/2018

We hope that after the owner reached out and explained the sistuation that you will give an another chance in the future and be kind enough to rescour our review. We did everything we could to help your situation based on the current circumstances. Please let us know if there is anything else we can help with.

Brandy Reyes
Manager
904-779-5777
Gregory A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gregory said the business did an excellent job.
Vehicle: Ford F-150
Category: Service
Service Date: 01/15/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Destenie M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jacob. He said the business was really kind and understanding.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Shonjae H. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shonjae said the staff helped a lot.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Ricky H. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ricky said the staff was honest and the prices reasonable. He was well satisfied.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
THEODORE M. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good attitudes"
meeting good people is the highest honor to do business. Seem to me people who work at BLC were programmed to represent outstanding personality and concern for the people in need.. Linda job represents her very good character always willing to help.
Vehicle: Ford Fusion
Service Date: 12/13/2017
Review Created: 01/06/2018 03:15 AM
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