Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

433 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 8 days ago

Reviews


JJ
JAY J.
Jacksonville, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
No stress no fuss
When you have problems with your vehicle it can be incredibly stressful but having blc on your speed dial makes the stress go down.

DK
Dan K.
Jacksonville, FL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dan said they treat the customer like family. They are reasonably priced and they take care of what needs to be taken care of.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Florida
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Chris said the employees were super friendly. They provided him with good advice.
This review was collected via phone interview by Customer Research Inc.

BD
Barry D.
Jacksonville, FL
Mitsubishi Endeavor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Barry said the mechanic looked over his vehicle and told him his engine was fine. He took it to another facility and he did need a engine, so he went and got the invoice and the other facility gave him his money back.
This review was collected via phone interview by Customer Research Inc.

LM
Lutooria M.
Florida
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lutooria said the customer service and pricing were good. They kept her updated. It was finished in timely manner.
This review was collected via phone interview by Customer Research Inc.

TD
Tijuanna D.
Florida
Cadillac Escalade
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Tijuanna said her problem got fixed.
This review was collected via phone interview by Customer Research Inc.

LG
Lloyd G.
Jacksonville, FL
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Lloyd said he had to take his vehicle to the business two times, due to something being wrong with it. The staff did a good job, and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

CB
Cyrus B.
White Oak, GA
Chevrolet Caprice
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2018 Category: Service
Cyrus said the business did a good job but they over charged him. He said he was told the cost would be $225 to $325 but the final charge was $375. Cyrus said he would never go back again.
This review was collected via phone interview by Customer Research Inc.

RL
Reggie L.
Florida
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Reggie said the staff members are nice and knowledgeable. They are good mechanics.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Florida
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mark said the staff was friendly, helpful, and explained everything.
This review was collected via phone interview by Customer Research Inc.

DT
Deborah T.
Jacksonville, FL
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Deborah said that the facility impressed her, the work was done quickly and it was reasonably priced. She was happy with the staff, they were communicative and accommodating regarding the service given. She checked other places before them and is happy with her choice.
This review was collected via phone interview by Customer Research Inc.

RL
Ronald L.
Jacksonville, FL
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Ronald said the business is really efficient. On his last visit he was quoted one price and after the service, he was charged a different price.
This review was collected via phone interview by Customer Research Inc.

WK
Wade K.
Orange Park, FL
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Wade said he really appreciates the mechanic going the extra mile to do a few other thing that he didn't bring it in for.
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
Jacksonville, FL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jessica said the service was good.
This review was collected via phone interview by Customer Research Inc.

KW
KIRK W.
Orange Park, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
The staff treat each customer like family, and ensure that you're not just satisfied, but hate to leave their business residence.
There is nowhere else I would take our vehicles to unless they no-longer were in business. More than great service, and better than family!
Brandy R., Manager from BLC Automotive Repair responded on 05/23/2018

Wow we are so happy that you have choosen to trust us with your vehicles. Customers like you make our job a blessing. Thank you for your loyalty.

Brandy Reyes
Manager
904-779-5777

SJ
Sean J.
Florida
Acura Integra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2018 Category: Service
Sean said the overall general service and how he was treated wasn't the best.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Jacksonville, FL
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
James said he is very satisfied with the service that was performed and he will be bringing in his other vehicle.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/23/2018

Thank you we are here to service any and all of your vehicles whenever needed.

Brandy Reyes
Manager
904-779-5777

JP
JAMES P.
Jacksonville, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
They are great fast and honest
I love this place they are fast honest people..very nice..
Brandy R., Manager from BLC Automotive Repair responded on 05/23/2018

Thank you kindly for taking the time for to give us a great review.

Brandy Reyes
Manager
904-779-5777

MN
Mike N.
Florida
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Mike said that he went in without appointment and they changed his oil, while he waited.
This review was collected via phone interview by Customer Research Inc.

FC
Faith C.
Florida
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Faith said the business kept in contact with her, the staff was helpful, and the business did everything possible to help her out.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 433 in total