Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

478 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 4 days ago

Reviews


MB
Michael B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Michael said he likes how quickly the business was working on his vehicle and the service that was done.
This review was collected via phone interview by Customer Research Inc.

RP
Ronald P.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Ronald said that the place did not complete all he'd asked, and he is going back.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Joseph said they did a good job as far as everything else he needed done, but they broke the little safety piece where the vehicle is shifted from park to other gears.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018
Friendly, Priced right, communicative
Front office staff are friendly and communicate very well, letting you know costs and issues before work begins. Mechanics do a good job and look around for any other issues. They don't just do what you ask them to, they look for any other issues and if you don't want it done, no problem. It's just for your information.

LJ
Lonnie J.
Jacksonville, FL
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Lonnie said everything was fine.
This review was collected via phone interview by Customer Research Inc.

FZ
Frank Z.
Florida
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Spoke to Jason. He said the lady behind the counter at the facility was very nice and the service was quick.
This review was collected via phone interview by Customer Research Inc.

BD
Barry D.
Jacksonville, FL
Mitsubishi Endeavor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Barry said the mechanic looked over his vehicle and told him his engine was fine. He took it to another facility and he did need a engine, so he went and got the invoice and the other facility gave him his money back.
This review was collected via phone interview by Customer Research Inc.

TD
Tijuanna D.
Florida
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Tijuanna said her problem got fixed.
This review was collected via phone interview by Customer Research Inc.

LG
Lloyd G.
Jacksonville, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Lloyd said he had to take his vehicle to the business two times, due to something being wrong with it. The staff did a good job, and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

RL
Ronald L.
Jacksonville, FL
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Ronald said the business is really efficient. On his last visit he was quoted one price and after the service, he was charged a different price.
This review was collected via phone interview by Customer Research Inc.

CM
Chase M.
Jacksonville, FL
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Chase said he was pretty satisfied with the service but it cost more than expected.
This review was collected via phone interview by Customer Research Inc.

MM
Montiyanah M.
Jacksonville, FL
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2017 Category: Service
Montiyanah said she enjoyed the service she got from this business. However, she didn't get any updates on their progress while they were working on the vehicle like she does from other facilities she has been to.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Robert said he had a good experience with this business. The service was fast and he would visit them again.
This review was collected via phone interview by Customer Research Inc.

NA
Nick A.
Jacksonville, FL
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Nick said he would recommend this business for service. Customer chose not to answer all questions.
This review was collected via phone interview by Customer Research Inc.

LR
Lillian R.
Jacksonville, FL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017 Category: Service
Lillian said this business was good.
This review was collected via phone interview by Customer Research Inc.

FC
Felicia C.
Florida
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2017 Category: Service
Felicia said when she picked up her vehicle, it looked as if someone had been through her papers.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Florida
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2017 Category: Service
Matt said this business was thorough but they kept his vehicle longer than he had expected.
This review was collected via phone interview by Customer Research Inc.

EH
ERICCA H.
Jacksonville, FL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2017
1st Time, Will Return
Checked out other Google reviews and decided to give BLC a try. Brought husband's car in for a balance and rotation and alignment. Come to find out both front wheel bearings needed to be done which was causing the horrid shaking/knocking sound as speed increased. They basically gave me an overall inspection (per my request) and very clearly discussed what they found before doing any work including the prices. Hubs made the choice to only get the most urgent thing taken care of by someone else (price just marginally less). However, I was very happy with the service I received and will definitely take my car back for work that's needed. I'm giving 4 star because we didn't actually have any work completed.

JH
John H.
Jacksonville, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
John said they did not have all of the spark plugs. He was not told in the beginning.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

We apologize but sometimes part store inventory is not always correct when they go to pull the items. It does not happen often and we aplogize for the delay.

Brandy Reyes
Manager
904-779-5777

JF
Joey F.
Jacksonville, FL
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Joey said the service was good.
This review was collected via phone interview by Customer Research Inc.