Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

123 Reviews

97% Would Recommend
Latest Review about 7 years ago

Reviews


MP
MARK P.
Alexandria, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012
Always great service!
I have been an AAT customer for over 4 years. They are consistently professional and efficient.

CP
Christ P.
Alexandria, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Spoke with Linda. She said the business is excellent, fantastic, and they have no complaints. She recommends this business to others.
This review was collected via phone interview by Customer Research Inc.

KB
Karen B.
Capitol Heights, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Karen said the service at this business is good and fast.
This review was collected via phone interview by Customer Research Inc.

RC
ROBERT C.
Fairfax, VA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012
Honest, quality service
I started using Advanced Auto Tech because they were close to work. But, I was quickly impressed with the professionalism and quality of work there. So, when my job moved me to Reston, I continued to drive out of my way to bring my vehicle to Advanced Auto Tech in spite of the inconvenience. I will be the first to criticize them if things go down hill. But in the 5 years since I first went there, I haven't been disappointed once.

VF
VALERIE F.
Springfield, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2012
Valerie Finney
Thank you for the great service!

FS
Freddie S.
Woodbridge, VA
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/07/2012 Category: Service
Freddie said he has to take the vehicle back because of the safety switch issue and the clutch problem, but he did not elaborate. The service was lousy and he will not recommend them.
This review was collected via phone interview by Customer Research Inc.
Kevin from Advanced Auto Tech responded on 04/10/2012
Mr. Surrey, While I appreciate your review of our business, I'm confused as to your complaints. You brought your vehicle in for a speedometer accuracy test which we provided to you as well as a notarized form documenting the test results. Please call me if you have any questions or comments Kevin Page, Owner 703.339.5500

EW
Earl W.
Edinburg, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2012 Category: Service
Earl said they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Alexandria, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2012
Regular Maintenance
Good job, well done! I'll be back.

DB
DONALD B.
Lorton, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2012
Inspection
Fast , courteous and very helpful

LM
LAURA M.
Alexandria, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2012
Prompt, Reliable Service
Whether for a simple state inspection or oil change, or larger jobs I've had done like replacing a starter, Advanced Auto Tech always has my car ready on time and ready to go. Prices are fair and I've never had a complaint. Ben and his crew are friendly, knowledgeable, and reliable without overly pushing extra products.

JO
JESSICA O.
Lorton, VA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2012
Outstanding Service
I always receive outstanding service at Advanced Auto Tech.

BA
Bismark A.
Alexandria, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2012 Category: Service
Bismark said this business is a really good place, and has good customer service.
This review was collected via phone interview by Customer Research Inc.

JG
JOE G.
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2012
Excellent as always
Thanks, AAT

BM
Burton M.
Stafford, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2012 Category: Service
Burton said he will only use this business for emissions testing because they are next door to him. He would not use them for service because when he had an oil change done at this business they misthreaded his filter and got oil all over his engine. This cost him even more money.
This review was collected via phone interview by Customer Research Inc.

JA
Jackie A.
Alexandria, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2012 Category: Service
Jackie said she has had her vehicle serviced at this business for years and she is always happy with the service she has received.
This review was collected via phone interview by Customer Research Inc.

RR
Reebia R.
Stafford, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2012 Category: Service
Reebia said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

PB
Pam B.
Fort Belvoir, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2012 Category: Service
Pam said this business was able to check her vehicle right away and finish the repair in 3 hours on the same day.
This review was collected via phone interview by Customer Research Inc.

DW
DIANNE W.
Warrenton, VA
Honda Accord
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/19/2012
Honda Accord
Hi Ben - the light came on again. when do you want to look at it to see what went wrong. thanks Dianne

VJ
Vicky J.
Alexandria, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2012 Category: Service
Vicky said they are nice and they are prompt. She had a wonderful time at her service visit.
This review was collected via phone interview by Customer Research Inc.

ER
ERIC R.
Alexandria, VA
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2012
Excellent Service
I'm always confident that I'm getting the best service from AAT. Ben and the rest of the staff is always courteous and professional.

Displaying Review 41 - 60 of 123 in total