ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 2 days ago
MARY E. on 11/17/2017
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"Always Willing to Squeeze You In"
I appreciate that the shop is so accommodating in squeezing you in for a quick oil change. Exemplary customer service.
Vehicle: Subaru Forester
Service Date: 11/11/2017
Review Created: 11/17/2017 11:08 AM
Mr and Mrs N. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Subaru maintainance."
Service was completed promptly and all is well as it has always been at Rolling Roa Sunoco! Great service.
Vehicle: Subaru Forester
Service Date: 11/15/2017
Review Created: 11/16/2017 08:47 AM
Victoria R. on 11/15/2017
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Victoria said the staff was able to meet all of her requests without an appointment.
Vehicle: Lexus ES 350
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Olga F. on 11/15/2017
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Olga said they are the best. Her family takes their vehicles there.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Ke L. on 11/14/2017
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Ke said they were good.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Mike F. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
I always feel I'm in great hands when I bring my car in for service.
Vehicle: Honda Civic Si
Service Date: 11/07/2017
Review Created: 11/13/2017 06:41 AM
Andrew W. on 11/08/2017
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Spoke with Andrea. She said the business has been working on her vehicles for years and they always do a great job.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/05/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
RODOLFO L. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional staff "
As soon as you enter the store every member of the staff, bar none, makes you feel you are welcome and that they have the right answers for your questions and concerns. Thank you, guys!
Vehicle: Toyota Corolla
Service Date: 11/06/2017
Review Created: 11/07/2017 02:54 AM
MARY E. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service Manager"
Bill is a great guy. He does his research and gives you the facts and his honest when he make a recommendation for repairs.
Vehicle: Oldsmobile Alero
Service Date: 11/03/2017
Review Created: 11/04/2017 05:35 PM
Anthoney B. on 11/03/2017
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Anthoney said this business was knowledgeable of the issue and they were clear. They were precise.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Caryn W. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best Place for Service"
The mechanics and office staff are all very skillful, professional, friendly, and honest. Customers are treated like family. They are the only ones I trust my car to.
Vehicle: Toyota Camry Solara
Service Date: 11/02/2017
Review Created: 11/02/2017 07:56 PM
Dorothy J. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff."
Technicians were understanding and knowledgeable of auto repair when servicing my car.
Vehicle: Toyota Camry
Service Date: 11/01/2017
Review Created: 11/01/2017 08:05 PM
Richard M. on 10/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not happy!"
Yesterday I left my Prius with you to fix a slow leak in the two rear.tires. You recommanded I buy two new tires. I said ok, and today the low air pressure indicator came on again. I'm bringing the car back in tomorrow.
Vehicle: Toyota Prius
Service Date: 10/31/2017
Review Created: 10/31/2017 08:22 PM
Bill L., Service manager at Rolling Road Sunoco responded on 11/02/2017

Thank you for letting us know Sir We appreciate the feed back I did look into your service performed As per my Technician Joel your tire pressure was okay when did return please drive the car for a day for the light to reset. If the light stays on please let us diagnose it at no cost you. we thank you for your business. 

Ellen H. on 10/31/2017
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Ellen said the personnel she dealt with during her visit to this business were extremely friendly and helpful. They provided her with one of the best service experiences she's ever had. She suggests that they should keep up the great work.
Vehicle: Nissan Murano
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Bill L., Service manager at Rolling Road Sunoco responded on 11/10/2017

I REALLY APPRECIATE YOUR POSITIVE REVIEW, YOU ARE VERY WELCOME IF YOU NEED ANY ASSISTANCE IN FUTURE PLEASE DON'T HESITATE TO CALL US. THANKS AGAIN FOR YOUR BUSINESS.  

Bill H. on 10/30/2017
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Bill said he has been visiting this business for 4 years and they always do good work.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Dennis H. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and know who you are when you walk in. Willing to work with your needs. "
I am so happy my issue with my car is solved and under warranty too.
Vehicle: Dodge Grand Caravan
Service Date: 10/27/2017
Review Created: 10/28/2017 05:35 AM
EILEEN C. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PLEASANT PEOPLE WHO ARE WELL MANNERED AND EFFICIENT IN THEIR WORK WITH THE PUBLIC"
It was my first time at your Rolling Rd Sunoco and i am happy to say i was very happy with the people and with the work on my car. I plan to continue coming to your garage for car maintenance as i wish to keep my car in top condition as i like to drive to Pennsylvania often alone so the car must stay in top condition. I want to thank each one of your people most especially Bill, the manager for his assistance and kindness.
Vehicle: Toyota Camry
Service Date: 10/26/2017
Review Created: 10/27/2017 02:06 PM
Norman L. on 10/27/2017
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Norman said he recommends the business.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 10/12/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Ed M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said the staff were professional and polite. They provided honest work.
Vehicle: Honda Pilot
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Steve T. on 10/17/2017
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"Fast, good, reasonably priced"
Fast, good work reasonably priced.
Vehicle: Honda Civic Cpe
Service Date: 10/16/2017
Review Created: 10/17/2017 10:33 AM
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