Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

455 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 2 days ago

Reviews


LC
Lashaun C.
Springfield, VA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Lashaun said the staff was very informative and the work was done promptly. She also appreciates how nice everyone was.
This review was collected via phone interview by Customer Research Inc.
Bill L., Service manager from Rolling Road Sunoco responded on 09/20/2018

Thank you for your kind remark, we appriciated see you at your next service visit.

Bill Long
Service Manager
703-569-9233

TH
TERAH H.
Burke, VA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Excellent Service As Always
You all never fail to impress me! I know that no matter what issues I may have with my Sentra - you are always there with an honest diagnosis, great service and a fair price. Thank you for being my go-to mechanics!
Bill L., Service manager from Rolling Road Sunoco responded on 09/20/2018

You'r so welcome, we appreciate your loyalty and business over time. Thank you for the kind remarks we look forward to seeing you on your next service visit.

Ali Munir

Station Manager
703-569-9233

Verified Customer
Springfield, VA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Looking After the Details
I noticed the other day when I got in my husband's car that his oil hadn't been changed since January, so it was long overdue. I drove up to Rolling Road Sunoco without an appointment to see if I could get it changed. Although there were others in the queue ahead of me Ali made a phone call to rearrange the schedule a bit and took me right in, even though I was willing to come back another day.

While changing the oil Tuan noticed that his county safety inspection was also overdue, so they took care of that, as well.

They really had our back. I wouldn't go anywhere else. All the staff is knowledgeable, courteous and wanting to provide exceptional service. They really go the extra mile (pun intended).
Bill L., Service manager from Rolling Road Sunoco responded on 09/20/2018

Thank you so much for your feed back & kind remarks we appreciate your loyalty over the year if there is anything we can do to improve please do not hesitate to give us your feed back on it. we look forward to seeing you on your next service visit.

Bill Long
Service Manager
703-569-9233

MC
Mikael C.
Vienna, VA
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Mikael said the employees were friendly and tried to be helpful. This was a positive experience for him.
This review was collected via phone interview by Customer Research Inc.

GL
George L.
Annandale, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
George said they always do they say they will do. They do it speedily. Everybody there treats him very well.
This review was collected via phone interview by Customer Research Inc.

BZ
Bridget Z.
Springfield, VA
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Bridget said that she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Charlie M.
Springfield, VA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Charlie said the business resolved his issue at an affordable price.
This review was collected via phone interview by Customer Research Inc.

FC
Forrest C.
Springfield, VA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Spoke with Taylor. He said they are good with their work.
This review was collected via phone interview by Customer Research Inc.

WO
Wendy O.
Springfield, VA
Jeep Wrangler
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Wendy said they neglected to tell her the glue for the review mirror takes 24 hours to set. The mirror came off, as she was leaving. She had to leave it overnight.
This review was collected via phone interview by Customer Research Inc.

YT
Yimamu T.
Springfield, VA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Yimamu said everything went good at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

BK
Bernard K.
Springfield, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Bernard said the staff at this business gave good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lorton, VA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Job well done.
Good Job.

TT
Tam T.
Springfield, VA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Tam said that the business does a good job. They did an excellent job.
This review was collected via phone interview by Customer Research Inc.

RV
Raysha V.
Fairfax Station, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Raysha said they were on time. They were nice and explained everything. The service was really good.
This review was collected via phone interview by Customer Research Inc.

MJ
Mohammad J.
Burke, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Mohommad said the staff was courteous, nice, and timely.
This review was collected via phone interview by Customer Research Inc.

ST
Suzy T.
Springfield, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Suzy said the staff were prompt.
This review was collected via phone interview by Customer Research Inc.

JN
Judy N.
Springfield, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great service!
Always great service at a fair price with understandable explanations when requested. Service is always on time or an explanation as to why the repair will take longer. Totally dependable. I have been going to Rolling Road Sunoco for over 30 years which speaks for itself as to the quality of service.

Verified Customer
Springfield, VA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Quick and Efficient
We knew the car needed some work as well as an inspection. The team at Rolling Road identified inspection critical items, and was able to repair them the same day. We always get an honest shake and excellent quality work at Rolling Road Sunoco.

AR
Anthony R.
Springfield, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Anthony said he trusted the staff member who worked his vehicle. This business is very honest and they called to update him on the status of the vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Springfield, VA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Daniel said they did exactly what he needed.
This review was collected via phone interview by Customer Research Inc.