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Pineridge Shell Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(354 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Here at Pineridge Shell we work hard to earn your trust and loyalty. We know how important it is to find a Fairfax car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pineridge Shell we understand what makes customer service truly outstanding. You will feel
Here at Pineridge Shell we work hard to earn your trust and loyalty. We know how important it is to find a Fairfax car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pineridge Shell we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Fairfax offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Fairfax car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well, because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Fairfax, we are totally confident that Pineridge Shell is the best option in town!
...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(703) 978-3600

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8712 Little River Turnpike Fairfax, VA 22031
Pineridge Shell Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(354 Reviews)

RG
RICHARD G.
Fairfax, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2025
verified customerVerified Customer
7
Good, fast service
They did a lot of work on my car in only 24 hours or so. My car feels and sounds better than ever. I don’t know how reasonable the price was, but it was more than I expected. The staff was very courteous.
Mohamad O., Manager from Pineridge Shell Service Center responded on 07/06/2025 09:31 AM

We appreciate you taking the time to share your experience. It’s great to hear that your car is feeling like a million bucks again and sounding like it just rolled off the showroom floor. A quick turnaround is what we aim for, though we understand that sometimes prices can surprise us more than a squirrel in a park! We're glad our team made a positive impression on you. If you have any questions about pricing in the future, don’t hesitate to ask; we’re always here to help!


JM
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JARRIN M.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
9
Car service for ignition coils
My car started backfiring while I was on the road and my check engine light and traction light turned on. When to get the car fixed at the shell gas station near me. The technicians diagnosed the problem and fixed the issue by replacing the ignition coils in a very timely manner. Excellent service at a decent price.
Mohamad O., Manager from Pineridge Shell Service Center responded on 06/29/2025 09:31 AM

We're happy to hear that we could help get your car back on track (and in one piece) after that unexpected musical interlude! It sounds like our technicians were quick on their feet with the diagnosis and repair. We're committed to providing excellent service at prices that don’t make your wallet weep. If your car ever decides it wants to start a band again, we’ll be here to help!


MH
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MARC H.
Annandale, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2025
verified customerVerified Customer
10
FIXED AC IN 4 BUSINESS HOURS
I took my 89 year old Dad's old beater (2005) Honda Pilot in at 3pm on a Friday after I realized his air conditioning was not working and the weekend forecast was for 99 to 101 degrees with feels like temps of up to 110, extremely dangerous for an old man. I explained to Mohammed I just wanted it fixed if possible, but not at any cost (ie. If car just too old the. Don't waste my $). They called at 10 the next am saying it was done. No attempts to up sell me on all the other things that need fixing. Price right what I expected. What a garage experience should be.
Mohamad O., Manager from Pineridge Shell Service Center responded on 06/24/2025 09:32 AM

We appreciate you sharing your experience with us, Marc! It sounds like you and your Dad had a bit of an adventure navigating the heat wave with that trusty Honda Pilot. We’re glad we could get the air conditioning sorted without adding unnecessary repairs to the mix. Keeping it cool for those summer days is key, especially for a wise guy like your dad. If there’s anything else we can help with in the future, just let us know. Stay cool out there!


WG
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WENDY G.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Excellent and Caring Service Always
The management and service members here try to accommodate your requests. I couldn't drop off the car so they squeezed me in for an oil change. Meanwhile, they checked my filters and made sure everything was safe for my long trip. Just amazing every time! Thank you.
Mohamad O., Manager from Pineridge Shell Service Center responded on 06/20/2025 09:31 AM

We're glad to hear that our team was able to fit you in for that oil change – sometimes it feels like we need a time machine just to juggle everything! It’s great that we could also ensure your filters were in tip-top shape for your trip. We aim to provide a little extra care every time, and it sounds like our efforts have hit the mark. Safe travels, and may your adventures be as smooth as your newly changed oil!


Verified Customer
Occoquan, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great staff!
The mechanics at Pineridge put my mind at ease and made me feel heard.
Mohamad O., Manager from Pineridge Shell Service Center responded on 06/13/2025 09:32 AM

We’re glad to hear that our mechanics were able to ease your mind and make you feel heard. It’s not every day you find a place where car troubles meet such understanding! If we can ever help you again, just know our team is all ears (and tools ready). Your confidence in our service means a lot to us!


SP
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STEPHEN P.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Fixed flat in an emergency
Discovered we had a screw in tire just before we were to head on trip and right at closing time for Pineridge. Mo stayed, took us right in, and fixed it. We certainly appreciate this though we’re not surprised as long time, happy customers.
Mohamad O., Manager from Pineridge Shell Service Center responded on 06/01/2025 09:31 AM

We're glad to hear that Mo was able to save the day! It sounds like you were on the brink of a real adventure, and nothing puts a damper on a trip like a rogue screw in the tire. We're lucky to have a team that is willing to stay late to help out our loyal customers. Your support over the years means the world to us, and it’s customers like you that keep our engines running smoothly. Safe travels on your trip!


Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
8
Tire patch
Great work, the staff is quick and experienced!
Mohamad O., Manager from Pineridge Shell Service Center responded on 05/09/2025 09:31 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team made a speedy and positive impact on your visit. We like to think of ourselves as the pit crew of service centers—quick on our feet and always ready to go the extra mile. Looking forward to keeping your vehicle running smoothly!


SC
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SUSAN C.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Blew a tire
I blew a tire. Dropped off my car at Pineridge Shell. They replace the tire and has the car ready to go in one day. I always get competent, courteous service. Wholeheartedly recommend.
Mohamad O., Manager from Pineridge Shell Service Center responded on 05/02/2025 09:31 AM

We're glad to hear your tire situation was handled with such speed and efficiency! It sounds like we were able to get you back on the road before you could even finish your favorite podcast episode. It's wonderful to know that you consistently find our service competent and courteous—keeping up those standards is our pleasure. Thanks for the heartfelt recommendation; it really helps others find their way to us!


LG
LEN G.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Had maintenance work done on Honda with 191,000 miles. Excellent work keeping my car safe.
Excellent work on a 2008 Homda with 191,000 miles.
Mohamad O., Manager from Pineridge Shell Service Center responded on 04/26/2025 09:31 AM

We appreciate your feedback about the excellent work done on your 2008 Honda. It's impressive to see a car with so many miles still running strong. Here's to many more road trips and memories! If you have any other vehicles in need of some TLC, you know where to find us.


LE
LISA E.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Trustworthy and cost-effectivefull service Mechanic
I have brought both of my cars to Pineridge shell many times for: inspections; repairs such as oil leaks; purchase and installation of new battery and new tires; oil changes; and basic maintenance, including tire rotation, and changing air filters in the cars. They’ve always been very transparent, more inexpensive than the dealer, and respectful. They found and fixed problems (after getting my go ahead) and have told me what to look out for in the future and also when I can delay fixing something to save money. They have explained things clearly, provided a verbal estimate before the work is done, then stuck to that amount. There have been no surprises with them. Additionally, since they are open 24 hours, I can drop off or pick up my car when I need to (although the work is done during business hours ). I trust them and will continue to bring my cars back to them.
Mohamad O., Manager from Pineridge Shell Service Center responded on 04/24/2025 09:31 AM

It sounds like you've become a bit of a regular at Pineridge Shell, and we couldn't be happier! Having your cars treated with care and transparency is what we aim for—after all, nobody likes surprises except on birthdays. We're glad to hear we’ve been able to tackle everything from inspections to oil leaks with respect and clarity. Your trust means the world to us, and we're super pleased that the flexibility of our hours allows you to juggle life and car care seamlessly. From all of us, here’s to many more miles of happy driving!


CA
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CLAUDIA A.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Service for my Toyota Corolla
I took my car for service , I like the honesty and advised for my car. Usually I take my car to the Toyota dealer for oil change, and they give a list of things that the car needs, I bring the car to pine ridge shell gas station . They are always honest about what the really needs or not.
Mohamad O., Manager from Pineridge Shell Service Center responded on 04/24/2025 09:31 AM

It's great to hear that you value honesty as much as we do here at Pineridge Shell. Providing our customers with straightforward advice is part of our mission, and we're glad you noticed. It sounds like you’ve found a new go-to spot for your car needs—no more overwhelming lists from the dealer! If your car ever wants a spa day, we’ll be ready for it. Safe driving!


Verified Customer
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Oil change and state inspection
Great service

TH
TODD H.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
State Inspection, Tire Repair and Oil Change
Excellent, reliable service without an appointment. I appreciate these neighborhood auto repairmen. Thank you!

BY
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BILL Y.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Worked with me to fix my truck within budget
Mo worked with me to bring down the costs. The cost of parts are crazy. I appreciated his help.

Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
9
Good diagnosis and quick service
Repair done same afternoon.
Service Coupons and Posts
We're thrilled to hear we got your ride back on track! 🚗💨 Ignition coils may sound fancy, but we make it look easy! Thanks for trusting us with your car troubles. Remember, we’re always here for those pesky check engine lights! #PineridgeShell #CarCare
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We're thrilled to hear about your experience! Our team loves to accommodate and keep your ride in top shape for those long trips. 🚗💨 Thanks for trusting us with your car! We aim to be ‘oil-light’ on your worries! 😊 #WeCare #PineridgeShell
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A last-minute tire surprise before a trip? 😲 No worries! We’re glad Mo could save the day. Thanks for being loyal customers; your trust keeps us motivated! 🚗💨 Safe travels! #CustomerService #TeamPineridge
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Thank you for your awesome review! 🚗💨 We're thrilled to have you back on the road with a fresh tire in record time. Our team appreciates the shoutout and always aims to keep you rolling smoothly! #PineridgeShell #TireHeroes 🎉
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Thanks for the awesome shout-out! 🚗✨ We love giving those high-mileage rides some extra TLC. Here's to keeping your 2008 Honda running strong for many more miles! 🛠️ #PineridgeShell #CarCareHeroes
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🚗✨ Thanks for the fantastic review! We're thrilled to be your go-to for all things automotive. Transparency and honesty are our top priorities—no surprise fees here! We're ready to keep your cars running smoothly, day or night! 🌙🔧 #CarCare #CustomerTrust
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We're revved up to hear your kind words! 🚗✨ Honesty is our policy, and we're glad to keep your ride in top shape without the extra fluff! Thanks for choosing us over the dealership! #HonestyFirst #PineridgeShell 🛠️
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We're thrilled to hear you found our service excellent and reliable! 🚗✨ No appointments needed, just drive in and let us work our magic. Thank you for supporting your friendly neighborhood auto repairmen! 🙌 #PineridgeShell #AutoCareHero
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🌟 We're thrilled to hear that Mo was able to help you out with those crazy parts costs! It's what we do best—keeping your wallet as happy as your ride. Thanks for the shout-out! 🚗💰 #PineridgeShell #CustomerCare
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? Thank you for the kind words! Our 19+ checklist is like a spa day for your car, and we're thrilled to pamper it right. Fair pricing and speedy service? That's just how we roll! ?✨ #PineridgeShell #CarCareMagic
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We're thrilled to hear that you had a speedy and straightforward experience with Sonny! ?✨ Nothing like some honest help when you need it. Thanks for trusting Pineridge Shell Service Center! #CustomerCare #AutoExperts
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Thank you for the stellar review! ? At Pineridge Shell, we believe in speedy service without cutting corners—kind of like a pit stop, but with fewer tire changes! ?? We appreciate your support! #CarCare #ServiceWithASmile
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We're thrilled to hear you were back on the road in no time! ?? Our team loves playing hero when cars take a break. Thanks for trusting us with your ride! Remember, we're just a call away for all your car drama! ? #PineridgeShell #CarCareChampions
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We're thrilled to hear our staff is hitting the mark! ?✨ We're always here to help keep your ride in top shape. If you're ever in need of assistance, you know where to find us! #ServiceWithASmile #PineridgeShell
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We're thrilled that our service hit the mark with your evaporation system fix! ?? Thanks for trusting us to keep your ride in top shape. We’re always here to ensure your car runs smoothly! #PineridgeShell #CarCareExcellence
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Wow, thanks for the love! ? We're thrilled to be your go-to for car care. Competent, honest, and timely? That’s our motto! ?? We promise to keep those prices fair while we pamper your wheels! #CarCare #PineridgeShell
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We’re revved up by your kind words! ?? Thank you for trusting us with your car service. We work hard so your ride looks good and runs smooth! Can’t wait to see you again for your next pit stop! ?️ #CarCareChampions #PineridgeShellServiceCenter
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Thanks for the awesome review! ? Mo and Abner are our AC heroes, turning hot cars into cool rides! ?❄️ We're thrilled you liked the service and price! Keep cruising in comfort! #CoolCars #TeamPineridge
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We're thrilled to hear we could help fix your issue! Thank you for the 5-star review, Ray! ? We appreciate your support! #CustomerSatisfaction #PineridgeShell
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? Thanks for the fantastic review! We're thrilled to hear that Mo and Abner provided a top-notch service. ? Trusting us with your car means the world. #CustomerAppreciation #PineridgeShell ?
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Thanks for the ⭐⭐⭐⭐⭐ review, Stephen! We're thrilled to have kept your wheels spinning smoothly. Our team will be delighted to hear your kind words. ?? #CustomerService #CarCare
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? Thank you for the awesome review, William! We're delighted to hear that you've had great experiences with us. We're here to keep your wheels spinning smoothly! ?? #PineridgeShell #CustomerAppreciation
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Thank you for the kind words, Natalie! ? We're thrilled to hear you had a great experience with our friendly and honest team. Can't wait to see you for your next car service! ? #CustomerAppreciation #TopService
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? Thanks for the fantastic review! We're glad we could meet your expectations for fair pricing and excellent service. Bradley and the team will be thrilled to hear your kind words. See you next time! #CustomerSatisfaction #CarCare
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Thanks for the 5-star review! ? We're glad you had a speedy and pleasant experience at Pineridge Shell. Our team is always here to help. Drive safe! ? #CustomerAppreciation #PineridgeShell
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Hey there, Kevin! ? Thanks for the rev! ⭐ So glad to hear we could help with the repairs for your Honda Civic. We're always here to keep you rollin' smoothly! #HappyCustomers #PineridgeShell
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? Thank you for your ⭐️⭐️⭐️⭐️⭐️ review! We're honored to be your trusted mechanic shop. ? Our honest and courteous service, along with reasonable prices, are what we strive for. Your satisfaction means everything to us! ? #Grateful #CustomerSatisfaction #
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? Thank you for the 5-star review! We're thrilled that you had a great experience with us and that you're happy with the deal on your new tires. We appreciate your support! ?❤️ #CustomerAppreciation #GreatDeals #PineridgeShell #Fairfax
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Thanks for the kind words, Andrew! We're glad you had a great experience. ? #Fairfax #PineridgeShell #HappyCustomer
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Thanks for the kind words, Talal! We're thrilled to hear that our techs exceeded your expectations. We're committed to providing the best service and we're glad you noticed our follow-up call. ? #PineridgeShell #Fairfax ???
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Thanks for the great review, Barbara! ? We're glad we could help you make your decision. #Fairfax #PineridgeShell #Mechanics ?
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?Mohammed at #Fairfax auto shop is great! He's friendly, fast & knows me by name. #Auto #Car #Service ?
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Thanks for your kind words, Stephen! ? We're so glad you've been coming to us for years and appreciate your loyalty. ? Bradley is a great asset to our team and we're glad you think so too! #Fairfax #PineridgeShell #CustomerService
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Thanks for the kind words, Ashraf! We're glad you had a great experience with us ? #PineridgeShell #Fairfax
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Thanks for your loyalty and kind words, Carole Janet! We're proud to have served you for 30+ years and we're grateful for your trust. ? Mo, Bradley, and Sayed are always here to provide excellent service. ? #Fairfax #PineridgeShell #Trust #Service
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???#Fairfax. Had a great experience at ABC Auto Repair in #Fairfax - quick, competent service ??? #ABCAutoRepair #Fairfax
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Thanks for the great review, Natalie! ? We're glad you're happy with our service and we look forward to seeing you again soon! #Fairfax #oilchange #RAV4 #PineridgeShell
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Thanks for the kind words, Michael! ? We're proud to provide honest service and quality work. #Fairfax #PineridgeShell #HonestService #QualityWork
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Thanks for the great review, Stephen! ?We're glad you've been comfortable with us for many years and appreciate your feedback. #PineridgeShell #Fairfax
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Thanks for the great review, Blair! ? We're glad you had a positive experience at Pineridge Shell! #Fairfax #CustomerService #PositiveExperience
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Thanks for the 5-star review, Pedro! We're glad you're always satisfied with our services ? #PineridgeShell #Fairfax
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Thanks for the kind words, Greg! ? We're so glad you had a great experience with us. We strive to provide excellent customer service and are thrilled that we exceeded your expectations. #PineridgeShell #Fairfax
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Thanks for the kind words, David! ?We're so glad you had a great experience with us. #PineridgeShell #Fairfax
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???? You did an amazing job! #Fairfax #ExcellentService #CustomerSatisfaction
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Thanks for the kind words, J! ? We're so glad you had a great experience with Mo and his team. #PineridgeShell #Fairfax
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?? Quality work done at Fairfax repair shop. #Fairfax #recommended ?
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?? Amazing service! ?? #Fairfax #CustomerService #ServiceManager #Empathy #Kindness #Courtesy
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??Bradley & team worked efficiently to get my jeep back fast. Felt he was looking out for me & kept costs down. Quality work! Very happy & will return! #Fairfax
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Thanks for the great review, Stephen! ? We're so glad you trust us with your car service needs. ? #Fairfax #PineridgeShell #Carservice ?
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Thanks for the great review, Zavier! ? We're glad you had a great experience at Pineridge Shell! #Fairfax #CustomerService #PineridgeShell
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Thanks for your loyalty, Pedro! ? We're glad to keep your cars running smoothly. #Fairfax #PineridgeShell #CustomerService
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