I'm very sorry that you feel so negatively about our service Drew. When I received this review I went over the service order and saw that we replaced the part under warranty and at no extra charge to you. We will strive to do better; I am no longer buying parts from this particular vendor because of this sitiation. If we can earn your trust back we would love to do so. Thank you!!
Patrice, I just wanted to respond and tell you how much we appreciate you're business. I know that there are many choices out there and choosing to bring your car to us is greatly appreciated. I believe that we are comparable with most other repair shops in Albuquerque, however I will review your ticket with my staff to insure that we are doing an honest job for you and our other customers. Thank you!!
I'm very sorry we did not meet your standards Seth. Please give us a call so that the issue can be resolved ASAP. Thank you!
I am sincerely sorry for the lack of communication Paul and I have addressed it with my staff. I hope we can regain your trust on your next visit. Thank you for the review and we look forward to seeing you in the future!