Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

2182 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.0000023/5Overall Rating 4.0000023/5Overall Rating 4.0000023/5Overall Rating 4.0000023/5rating 4.0000023
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


GJ
Gail J.
Baton Rouge, LA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Great Job
The only place I will ever bring my car to.

SP
Sharon P.
Rosedale, LA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
I was there early and they took me right away....kudos the them (and me)
Very professional

TN
Timothy N.
Baton Rouge, LA
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Dependable Hyndai Service
A/C Compressor replacement done quickly at a good price.

MF
Mikelle F.
Baton Rouge, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Love my Hyundia
Hate these surveys

CP
Cassandra P.
Baton Rouge, LA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The service
Tyler the service manager had me in tears. My last service wasnt the best but they were so nice on making sure if I came back everything would be better. So when I got ready to pay he gave me my discount which left me with a 0 balance. I was so grateful for him and his team made my day with that oil change I'm never let down when I go there.

EC
Eliska C.
Baton Rouge, LA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Awesome Service
In and out in less than an hour

Verified Customer
Denham Springs, LA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Hi
All good at All Star
JENNIFER A., Service Advisor from All Star Hyundai of Baton Rouge responded on 10/19/2018

Thank you so much for the review! Please let Mary or I know if we can do anything else for you or your Santa Fe.

Have a great weekend!

Tyler Davis
Service Manager
225-930-4149


LB
Leticia B.
Baton Rouge, LA
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Fast and accurate
Fast , accurate and polite
JENNIFER A., Service Advisor from All Star Hyundai of Baton Rouge responded on 10/19/2018

Thank you so much for the review Leticia! Please let Mary or I know if we can do anything else for you or your Santa Fe.

Have a great weekend!

Tyler Davis
Service Manager
225-490-5137

PP
Patricia P.
Zachary, LA
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Service was great, but the wait was over 2 hours for a scheduled appointment
Oil change was great, but the wait was too long
JENNIFER A., Service Advisor from All Star Hyundai of Baton Rouge responded on 10/19/2018

Thank you for the feedback Patricia, and I apologize about the length of time you had to wait. I agree that 2 hours is too long, and I will work with my team to get this issue fixed. Please let Mary or I know if we can do anything else for you or your Sonata.

Have a great weekend,

Tyler Davis
Service Manager
225-490-5137


RP
Robert P.
Addis, LA
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
CUSTOMER SERVICE
i would highly recommend Jennifer-she is very courteous-reliable-listens to customers concerns-makes sure the work is done properly for her customers
JENNIFER A., Service Advisor from All Star Hyundai of Baton Rouge responded on 10/19/2018

Thank you so much for the feedback Robert! I look forward to working with you the next time your Sonata needs service. Please let me know if I can do anything else for you.

Jenn Anglin
Service Advisor
225-930-4149


AR
Amy R.
Baton Rouge, LA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Thank you
We appreciate All Stars courteous professionalism .
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/18/2018

Thank you so much for the review Amy! Please let Mary or I know if we can do anything else for you or your Tucson.

Have a great day!

Tyler Davis
Service Manager
(225) 490-5137

Verified Customer
Metairie, LA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Oil change
Scheduled my oil change for a Saturday morning, they completed the service quickly and recommended additional maintenance but weren’t pushy with it
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/18/2018

Thank you so much for the review! Please let Mary or I know if we can do anything else for you or your Sonata.

Have a great day!

Tyler Davis
Service Manager
(225) 490-5137

MF
Michelle F.
Baton Rouge, LA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great service
Many thanks to Jennifer for making my visit for an oil change so smooth and easy. She kindly worked me in when I arrived an hour early. She could not have been more helpful and professional.
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/18/2018

Thank you so much for the review Michelle! Please let Jenn or I know if we can do anything else for you or your Elantra.

Have a great day!

Tyler Davis
Service Manager
(225) 490-5137

AJ
Alisha J.
Geismar, LA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Service department
Good service
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/18/2018

Thank you so much for the review Alisha! Please let Tom or I know if we can do anything else for you or your Tucson.

Have a great day!

Tyler Davis
Service Manager
(225) 490-5137

Verified Customer
Denham Springs, LA
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Owner
Nice staff
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/17/2018

Thank you for the feedback. Please let Jenn or I know if we can do anything else for you or your Elantra.

Have a great day,

Tyler Davis
Service Manager
(225) 490-5137

KT
Kellie T.
Baton Rouge, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Customer Service
Appreciative that the Service Manager was attentive to my service needs, took the time to listen to my concerns. The Hyundai team made sure that I received quality service!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/16/2018 Category: Service
Customer orientated
K. Taylor
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/17/2018

Thank you for the feedback, I will be contacting you shortly to speak to you about making this right and keeping you as one of our customers.

Thank you for your time and business,

Tyler Davis
Service Manager
(225) 490-5137

BJ
Barbara J.
Baton Rouge, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
It is a good place to deal at.
I like the All Star Hyundai dealership and the people that work there . I have gotten three cars, and an suv from there in the last seven years.
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/16/2018

Thank you so much for the feedback Barbara! I'm so happy you've been pleased with the service you have received from us over the years, and I intend on keeping it that way. Please let me know if Tom or I can do anything else for you or your Santa Fe.

Have a great day!

Tyler Davis
Service Manager
(225) 490-5137

JF
James F.
Greenwell Springs, LA
2016 Hyundai Genesis
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/15/2018 Category: Service
horrible experience.
destroyed my car. ruined the engine. I will never return.
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/16/2018

I will be contacting you shortly to discuss thuis further. Thank you for your time.

Tyler Davis
Service Manager
(225) 490-5137

WC
Willie C.
Denham Springs, LA
2013 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great timing without over booking
great customer service
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/16/2018

Thank you so much for the review Willie! Please let Mary or I know if we can do anything else for you or your Equus.

Have a great day!

Tyler Davis
Service Manager
(225) 490-5137

Verified Customer
New Roads, LA
2014 Hyundai Accent
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/13/2018 Category: Service
Unprofessional
Do not go here. Service Department is horrible! Unprofessional! Told me my car was fixed after having it for over a week and it was NOT fixed. I brought the vehicle less than 30 days ago.
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/16/2018

Thank you for your response and I look forward to seeing you today to get this all fixed.

Tyler Davis
Service Manager
(225) 490-5137