98% Would Recommend
Latest Review 2 days ago
Amy L. on 11/15/2017
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Amy said she always has a good experience with everything.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Daniel K. on 10/30/2017
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Daniel said this business provided great services and prices.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 10/29/2017
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"Premier automotive repair"
Allen Automotive is a locally owned independent automotive repair facility. They are committed to diagnosing and fixing your car - correctly - at a fair price. I highly recommend them.
Vehicle: Cadillac CTS Sedan
Service Date: 10/24/2017
Review Created: 10/29/2017 04:55 PM
Ross D. on 10/27/2017
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Ross said he had a good experience. The staff was friendly and fair.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 10/05/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Lejnar M. on 10/23/2017
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Lejnar said the staff was very polite. He recommends them for other services but not oil changes because they're expensive.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Henry R. on 10/13/2017
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Henry said the service would have been better if it had been processed faster.
Vehicle: Honda Pilot
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
ELIZABETH T. on 10/07/2017
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"Prius maintenance"
Super easy dealing with getting my car in and out for a oilchnage and check up ! Much less stressful than large dealership and I feel like their customer service is authentic unlike the big dealerships. Great experience all around ! Chris helped me and was super friendly and easy going !
Vehicle: Toyota Prius c
Service Date: 10/04/2017
Review Created: 10/07/2017 04:20 AM
Doris D. on 09/26/2017
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Spoke with Lanita. She said they were responsive and they answered all of her questions honestly.
Vehicle: Volvo 240
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
KEN T. on 09/21/2017
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"September Check Up"
Called one day in advance to ensure that time slot was available. Drop off at appointed time. They did the routine periodic check - oil change, rotate tires, etc. and also replaced a seal. I needed to replace a light fixture. They ordered the part. I returned two days later and they quickly installed it.
Vehicle: Chevrolet Tahoe
Service Date: 09/18/2017
Review Created: 09/21/2017 08:52 AM
GREGORY G. on 09/18/2017
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"Took the car for an inspection and wasn't pleased. "
I took the car for an inspection and when I picked it up they had broken my turn signal switch completed it was dangling by the wires.
Vehicle: Chevrolet Cobalt
Service Date: 09/15/2017
Review Created: 09/18/2017 04:10 PM
LOUELLEN S. on 09/17/2017
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"Terrific service"
Allen auto makes taking care of my car simple and pleasant. They never push me to make costly repairs and are always courteous and prompt. We are very happy customers.
Vehicle: Toyota Highlander
Service Date: 09/15/2017
Review Created: 09/17/2017 05:51 PM
Tina B. on 09/11/2017
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Tina said this business is courteous, clean, and quick. The staff does a good job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
LISA R. on 09/04/2017
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"Allen Automotive is the best"
In and out in no time, thorough, great value.
Vehicle: Volvo C30
Service Date: 09/01/2017
Review Created: 09/04/2017 07:09 PM
Robby F. on 08/31/2017
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Robby said the business employees are communicative, confidence inspiring, and quick.
Vehicle: Ford Focus
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
HUMZA A. on 08/30/2017
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"Did the work quickly with no upselling"
They were efficient and were also the best price around for getting an MD inspection done.
Vehicle: Mazda Mazda3
Service Date: 08/22/2017
Review Created: 08/30/2017 06:58 AM
WHISTLER T. on 08/30/2017
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"Grateful for timely service on the vehicle."
Allen Auto was able to fit us in and get our work truck back on the road within 4 hours of the problem being discovered. Thanks!
Vehicle: Nissan NV
Service Date: 08/29/2017
Review Created: 08/30/2017 06:02 AM
Deanne K. on 08/28/2017
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Deanne said she is happy with the great service Mike provides.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Amy L. on 08/28/2017
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Amy said the business kept her updated.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
KEN T. on 08/22/2017
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"Honda 06"
Routine oil change was done as usual, very well.
Vehicle: Honda Accord Sdn
Service Date: 08/21/2017
Review Created: 08/22/2017 04:53 AM
Amy M. on 08/20/2017
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Amy said it was wonderful. Chris was really good at communicating. It was a fabulous job. Her vehicle was clean when it was returned to her. The business was recommended to her by a friend.
Vehicle: Lexus RX 350
Category: Service
Service Date: 08/01/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
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