Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 554 Reviews )

98% Would Recommend
Latest Review 7 days ago

Reviews


EM
Eric M.
Silver Spring, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019 Category: Service
Eric said the staff took pictures of the service and explained everything, They were quick.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Silver Spring, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Professional and cost efficient service with a smile!
I'm very pleased with the service provided!

JC
John C.
Silver Spring, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
John said the staff was able to provide timely, quality work.
This review was collected via phone interview by Customer Research Inc.

LG
LEONARD G.
Chevy Chase, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Excellent automotive care
The mechanics at Allen Automotive are top notch. They have taken excellent care of several of our Toyota Camrys.

DD
Debbie D.
Silver Spring, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Debbie said that the place went over and above, were honest, weren't the cheapest in town, but they solved her problems.
This review was collected via phone interview by Customer Research Inc.

VS
Valerie S.
Elkridge, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Employees are very pleasant knowledgeable fair and take great care of the customers
Best mechanics and they work hard. Very good prices too

JH
Jerry H.
Silver Spring, MD
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Jerry said he was happy with the business. He got in right away and the employees took care of the issue. The service tech was very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

GV
Gregg V.
Silver Spring, MD
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Gregg said the staff are very honest, and they do quality work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Washington, DC
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Professional and reliable service
Technical competence, transparency in pricing and willingness to explain problems and discuss options. Trustworthy based on long time experience.

ND
Nick D.
Gaithersburg, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Nick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Richmond, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Chris said the business provided excellent service, excellent communication and they were also fast.
This review was collected via phone interview by Customer Research Inc.

DD
Debbie D.
Silver Spring, MD
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Debbie said Chris was amazing. He was compassionate. He provided thorough research. He provided knowledgeable service.
This review was collected via phone interview by Customer Research Inc.

VG
VALERIE G.
Silver Spring, MD
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
There commitment to give excellent service
And willingness to work along with you. Chris is an outstanding young man.

EF
Edward F.
Silver Spring, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Edward said the employees are courteous and get the work done right. He couldn't ask for better service.
This review was collected via phone interview by Customer Research Inc.

KS
KEVIN S.
Bethesda, MD
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019
The people and attention from staff and owner.
Although I had to wait for inspector to arrive ( late due to traffic), the staff were attentive and pleasant. Furthermore, the owner spent time with me explaining the title and registration process.

Verified Customer
Silver Spring, MD
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Prompt and efficient.
I have taken cars to Allen Automotive for 20 years. I trust them; they are competent, prompt, responsive, efficient.

JI
Joni I.
Silver Spring, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Beyond Expectation
Allen Automotive is like having an honest neighbor who wishes to offer you the best.

MB
MICHAEL B.
Washington, DC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Allen Automotive provided expert service in addressing my Mercedes's problems. Very trustworthy!
I didn't realize that I needed additional work done on my Mercedes until AA brought it to my. I trust their feedback!

LG
LEONARD G.
Chevy Chase, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Excellent automotive care
Henry and his auto mechanics took excellent care of our 2014 Toyota Camry. We are switching back to Allen Automotive after paying too much at the car dealership.

PA
Pam A.
Silver Spring, MD
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Pam said the business does good work. She really likes them because they are honest. They have been return customers for awhile.
This review was collected via phone interview by Customer Research Inc.