Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

540 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


KS
KEVIN S.
Bethesda, MD
Ford Edge
Verified Customer
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07/18/2019
The people and attention from staff and owner.
Although I had to wait for inspector to arrive ( late due to traffic), the staff were attentive and pleasant. Furthermore, the owner spent time with me explaining the title and registration process.

Verified Customer
Silver Spring, MD
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Prompt and efficient.
I have taken cars to Allen Automotive for 20 years. I trust them; they are competent, prompt, responsive, efficient.

JI
Joni I.
Silver Spring, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
Beyond Expectation
Allen Automotive is like having an honest neighbor who wishes to offer you the best.

MB
MICHAEL B.
Washington, DC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Allen Automotive provided expert service in addressing my Mercedes's problems. Very trustworthy!
I didn't realize that I needed additional work done on my Mercedes until AA brought it to my. I trust their feedback!

LG
LEONARD G.
Chevy Chase, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Excellent automotive care
Henry and his auto mechanics took excellent care of our 2014 Toyota Camry. We are switching back to Allen Automotive after paying too much at the car dealership.

PA
Pam A.
Silver Spring, MD
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Pam said the business does good work. She really likes them because they are honest. They have been return customers for awhile.
This review was collected via phone interview by Customer Research Inc.

KF
KAZ F.
Chevy Chase, MD
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Follow up repair
A reminder was sent via email regarding recommended but incomplete service with option to stop messages. Called in for appointment and completed the job. Thankyou

DP
Danielle P.
Silver Spring, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Great Service!!
You feel valued and heard. The service is professional and efficient.

MB
MIKE B.
Kensington, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Drop off Service
Dropped off my vehicle (with the downloaded instructions from Allen Automotive's website) and they diagnosed and performed needed service in a timely manner.

When speaking with employees from Allen Automotive (in-person or on the phone) it is like talking to your next door neighbor, no pressure, they listen and give good feedback.

RG
Robert G.
Rockville, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Robert said he has been a customer of this business for over 30 years, and he has recommended them to people many times.
This review was collected via phone interview by Customer Research Inc.

AR
AL R.
Washington, DC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Great car repair service
I have been a customer go over 22 years and Allen Automotive has expertly repaired all our cars both new and old. Henry and Chris always take the time to explain the problem in layman's terms.

DS
DAVID S.
Silver Spring, MD
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Quick and communicative
Allen Automotive fixed my headlights that we're turning off sporadically. They were quick, communicative, and fully corrected the issue. They noticed a missing bumper bracket and fixed that after checking with me. Thank you!

BO
Bryan O.
Silver Spring, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Bryan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JP
JAMES P.
Silver Spring, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Excellent Experience and Results
Highly knowledgeable, competent team provided timely insightful recommendations. Upon proceeding with repairs, I was kept informed throughout with progress assessments. Ultimately, final price came in below estimate. Car is now driving perfect. Thanks Allen Automotive!

TB
TED B.
Hyattsville, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Great Service
In and out. Friendly service.

DP
Danielle P.
Silver Spring, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Expedient!!
Everything was explained. Service was efficient , professional and pleasant.

GL
Gerald L.
Chevy Chase, MD
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Gerald said they were fine. They were great.
This review was collected via phone interview by Customer Research Inc.

GC
GARY C.
Silver Spring, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Proximity to our home. They have serviced our vehicles for almost 20 years.
We are elderly and depend on honest and good automotive technicians to maintain our car in good safe condition.

Verified Customer
Silver Spring, MD
Dodge Sprinter
Verified Customer
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02/21/2019
Review of Allen Automotive
I have allowed Allen Automotive to completely rebuild the front end suspension of my 2005 SRT4.
The car has never FELT BETTER while driving.
It handles and steers beautifully.

I'm forever grateful for that (well at least for another 100,000 miles or so :) )

JV
JERI V.
Silver Spring, MD
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Quick honest service.
they took me in immediately and was knowledgeable and honest. I will go back.