98% Would Recommend
Latest Review 2 days ago
Rafael G. on 04/20/2018
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Rafael said the service was easy. He dropped off his vehicle and picked it up in a timely manner.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Alex G. on 04/11/2018
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Alex said he likes what they did and his vehicle is working fine.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/10/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Willie J. on 04/05/2018
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Willie said he would recommend this business for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
CHRIS D. on 04/01/2018
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"just an inspection this time"
very good for finding the problems and giving information on up coming maintenance and they only recommend items to be fixed that really need it.
Vehicle: Honda Accord Sdn
Service Date: 03/30/2018
Review Created: 04/01/2018 04:59 PM
Luis V. on 03/22/2018
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Luis said they provide fast and good service.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/20/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
David K. on 03/15/2018
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Nancy said they trust the business, and suggests that they should keep doing a great job.
Vehicle: INFINITI EX35
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Danielle A. on 03/10/2018
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Hiding damage they caused"
I looked into google reviews for places to receive a Maryland state inspection and the reviews were promising. The inspection itself was great but I failed due to old front wiper blades. They repaired them, passed my vehicle, discussed repairs with me, and returned my vehicle to me with a crack in the windshield. I noticed in the crack before I left and was told to call to discuss it with the owner, who was not present, the next day. They said “if this large crack was here prior to the inspection, it would have failed, so we know you didn’t come in with this.” I called the next day and was told “the mechanic said it was already cracked and we didn’t discuss it with you because we thought you already knew about it. I can ask the owner (again not present) if we can pay 50% for replacement glass as it would require a new windshield. And then we can take care of it for you.” I don’t know anyone volunteering to pay 50% for damage they’re so adamant they did not cause. I’m immensely bothered every time I call, the answer had changed and no action is being taken. My insurance company said replacement glass is less than my deductible, $270 vs $500, and it would be foolish to pay the deductible; and suggested I go back to the repair shop to see if the offer of 50% payment of replacement glass had been approved by the owner yet. They’ve stopped returning my calls.
Service Date: 02/28/2018
Review Created: 03/10/2018 02:20 PM
SPENCER N. on 02/23/2018
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"Great Serivce an Care for my Car"
I have been using Allen for a while now, each time they continually tell me of my options, my estimates and what the best for my needs.

Chris and Henry and Daniel and the crew there...really care that the difference I have found!
Vehicle: Chevrolet Tahoe
Service Date: 02/21/2018
Review Created: 02/23/2018 03:58 AM
NANCY M. on 02/20/2018
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"The work is done well and timely."
I came to Allen Automotive several years ago after taking my car to the dealership and being ripped off . I have been completely satisfied with the work they have performed on my car. Initially they were close to my house. We moved 5 or 6 miles away two years ago but I would not take my car anywhere else.
Vehicle: Audi A4
Service Date: 02/19/2018
Review Created: 02/20/2018 05:44 AM
Rita S. on 02/12/2018
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Rita said this business was awesome. Her vehicle was not starting and it was after 6 when Scott came out to check it, free of charge. She had her vehicle towed there the next day.
Vehicle: Dodge Dakota
Category: Service
Service Date: 01/31/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
RICK S. on 02/08/2018
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"Excellent Service"
This is our go-to auto mechanic. We have been using them for years. Always excellent service. I recently needed a quick turnaround Maryland State inspection, and Henry accomplished this the same afternoon and immediately emailed me the results. Highly recommend.
Vehicle: Hyundai Santa Fe
Service Date: 02/07/2018
Review Created: 02/08/2018 08:26 AM
Matthew B. on 02/03/2018
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Matthew said the business provided him with good service.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
MICHAEL B. on 01/28/2018
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"Honest quotes and excellent customer service"
Allen Automotive provide realistic and honest quotes for work to be done and provide excellent customer service - not pushy!
Vehicle: Mercedes-Benz E350
Service Date: 01/25/2018
Review Created: 01/28/2018 12:47 PM
William E. on 01/25/2018
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William said the staff had great service.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 01/18/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Jane B. on 01/18/2018
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Jane said the employees were nice.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/12/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Rob L. on 01/10/2018
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Rob said he had a pretty good experience, overall.
Vehicle: Dodge Dart
Category: Service
Service Date: 12/29/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
TAMARA P. on 01/04/2018
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"Excellent service"
I would never take my car anywhere else; it's 16 years old and still running well.
Best, most responsive shop in town.
Vehicle: Acura RSX
Service Date: 01/03/2018
Review Created: 01/04/2018 06:36 AM
JENNA H. on 12/21/2017
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"Great job"
5 stars
Vehicle: BMW 135i
Service Date: 12/19/2017
Review Created: 12/21/2017 07:51 AM
INGRID G. on 12/20/2017
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"Courteous, helpful"
This place was recommended by my neighbors and I needed someone I could trust for routine maintenance. Easy to schedule, communication was great, they did only what needed to be done, but expressed care about my car and recommended a few things to keep an eye on. Also easy to hop on the Ride On bus right out front!
Vehicle: Ford Escape
Service Date: 12/18/2017
Review Created: 12/20/2017 08:38 AM
LEWIS T. on 12/16/2017
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"Fast and straightforward"
Henry and his team are quick, thorough and honest!

They won't sell you service that you don't need, but will try to help you keep your car in top shape.
Vehicle: Ford Expedition
Service Date: 12/14/2017
Review Created: 12/16/2017 06:20 AM
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