Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

489 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


Verified Customer
Bethesda, MD
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Honest, friendly, knowledgeable
This is a great shop that folks learn about from word of mouth.

PT
Pat T.
Silver Spring, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with David. He said Henry at the business was very patient and provided good service.
This review was collected via phone interview by Customer Research Inc.

JV
JAMES V.
Poolesville, MD
Toyota Land Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
They worked hard to complete job timely
Allen Auto worked had to complete my job timely my car runs great!!! At a reasonable price

XJ
Xavier J.
Takoma Park, MD
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Xavier said they have good communication and integrity. They stand behind their work, and they keep a computerized professional record of everything they do to his vehicle. He said it is a good business with good service.
This review was collected via phone interview by Customer Research Inc.

TH
TOM H.
Bethesda, MD
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
emergency repair
We had a catastrophic failure of a belt. Allen Auto received the towed car and had it repaired within hours. Great job.

WJ
Willie J.
Silver Spring, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Willie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Isabel S.
Rockville, MD
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Isabel said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Washington, DC
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Always quick, efficient and reliable
Took car in for routine maintenance. Quick, inexpensive and trustworthy. Allen always is transparent and tells you what is necessary to be done. It is great to use a service that you can trust, no need to worry about them padding the bill with unnecessary work.

TJ
Tabatha J.
Silver Spring, MD
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Tabatha said she is able to drop off and pick up her vehicle the same day at this business. Everything she needed was done. The employees didn't do anything extra, and they replaced the wipers as she had asked.
This review was collected via phone interview by Customer Research Inc.

RS
Rachel S.
hyattsville, MD
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Rachel said her vehicle runs very good and everything went great at this facility.
This review was collected via phone interview by Customer Research Inc.

WB
WILLIAM B.
Washington, DC
BMW M5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Trusted and Super Reliable!
I am very pleased with Allen Automotive service because they are honest, knowledgable and experienced.

William.B

BP
Bruce P.
Silver Spring, MD
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Bruce said he has been with the business for years and he has that level of trust.
This review was collected via phone interview by Customer Research Inc.

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GWEN W.
Silver Spring, MD
Honda CR-V
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/21/2018
Not sure you're special
I told you about my rear wiper not working and you said it was because of no fluids. Well it still does not work. I'm not sure I would recommend. Your attention to client is lacking. I do not feel my car was fully serviced for the price you charged.

TL
Tim L.
Bethesda, MD
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Tim said the service was fast and he did not have to buy a rental vehicle for more than one day. He also said the price was a little expensive but it is good work and they were personable. He said they were also clean and friendly.
This review was collected via phone interview by Customer Research Inc.

DB
Dorthy B.
Reading, PA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Dorthy said she is very satisfied with the business. The staff is very helpful and honest.
This review was collected via phone interview by Customer Research Inc.

KH
Ken H.
Maryland
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ken said, Mike did an outstanding, quick and professional job for him.
This review was collected via phone interview by Customer Research Inc.

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Brian W.
Silver Spring, MD
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Brian said they were great. They did a good job, with a price that was reasonable. It was done very quickly. They are very friendly.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Washington, DC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jose said the service was great and the employees were great. He got same day service and he waited while his vehicle was being fixed.
This review was collected via phone interview by Customer Research Inc.

PG
PAM G.
Silver Spring, MD
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
They really came through!
I had forgotten to get my car inspected within 30 days. I called and they said they were really busy, but bring it up. n an hour it was done!

JK
JEFF K.
Chevy Chase, MD
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Always reliable
Per usual, great service.