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Allen Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,967 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
49
Total ReScores
4.5
ReScore Average
88
Net Promoter Score ®

Business Details

About

Allen Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today. Allen Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(228) 539-5555

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Central Time (US & Canada)
624 E Pass Road Gulfport, MS 39507
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,967 Reviews)

SM
gravatar
Stephanie M.
Vancleave, MS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/24/2021
Service Type: Repair
verified customerVerified Customer
1
Category: Service
Worse Customer Service Ever
So I got feedback from my review:

Regarding your recent feedback to Allen Hyundai on Hyundai Customer Feedback, JOHN TIBLIER has replied:

It is unfortunate you are not satisfied with having your out of warranty vehicle repainted and paid for by Hyundai Motor America, especially when you were denied assistance by your hometown dealership in Virginia. Allen Hyundai provided all the necessary requirements to receive approval from Hyundai for out of warranty assistance.

Allen Hyundai

1st off my vehicle IS under warranty and has only 29,000 miles on it so still pretty new. 2nd we were not denied service where we were living, which by the way was not in Virginia, was never in Virginia at all. I am military and got orders and had to leave there before they could do the repairs from the factory recall. Yes it was done at no cost because it was a factory recall on the paint. Just another fine example of the rudeness I have encountered. I am sorry that you are angry for the bad review but maybe the guys in the service department should be a little nicer to people. The work done by Precision was excellent. They were extremely nice when I called to check on the status of the car.
JOHN T., Service Manager from Allen Hyundai responded on 12/28/2021 06:54 AM

It is unfortunate you are not satisfied with having your out of warranty vehicle repainted and paid for by Hyundai Motor America, especially when you were denied assistance by your hometown dealership in Virginia. Allen Hyundai provided all the necessary requirements to receive approval from Hyundai for out of warranty assistance.

Allen Hyundai
Service 
228-539-5555
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