Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

339 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
99% Business Response
Latest Review 8 days ago

Reviews


CB
Chris B.
Glen, WV
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Chris said that he would and has recommended this business.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/16/2018

Thanks Chris,,,,,, Thats funny

Douglas Hanshew
owner
304-982-6757

TT
Tarang T.
West Virginia
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tarang said the staff found the problem quickly, and he feels confident about the way they handled the problem.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/16/2018

We want to say thank you for letting us repair your car after you had taken it to the other repair shops...Glad we could show you what was going on with the a/c system and repaired it for you....

Douglas Hanshew
owner
304-982-6757

CW
Clayton W.
Elkview, WV
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Clayton said he recommended this business to his employer who now takes the fleet vehicles to this business. Doug the owner is a good guy.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/13/2018

We love the fleet work here. And our returning customers.... 

Douglas Hanshew
owner
304-982-6757

Verified Customer
Elkview, WV
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Honest Trustworthy Fair
I won’t take my car anywhere else but here. I learned a valuable lesson when I went for the “better deal shop”. These guys are up front and honest. Thank you for saving my car.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/06/2018

Thanks again for bringing your car here for service.

Douglas Hanshew
owner
304-982-6757

CA
CHRIS A.
Charleston, WV
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Nice work!
Almost Heaven did a great job on my Jeep. There customer service and workmanship was outstanding.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/27/2018

Im glad we meet your exspectations,,,,,

Douglas Hanshew
owner
304-982-6757

DG
David G.
Charleston, WV
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
David said he received good service and the repair work was completed on time.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 08/01/2018

THANKS FOR STOPPING BY.....

Douglas Hanshew
owner
304-982-6757

AC
Andrea C.
Charleston, WV
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Andrea said they did a great job. They fixed her vehicle under a huge time crunch and got her to work on time.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/26/2018

AWE Thanks for the awesome review.....

Douglas Hanshew
owner
304-982-6757

DD
Doug D.
Charleston, WV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Doug said Mike and Doug were honest. They provided good service. They completed service in a timely manner. They completed service at the right price.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/26/2018

We do our best to give all our customers great service....

Douglas Hanshew
owner
304-982-6757

NT
Nichole T.
Charleston, WV
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Nichole said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/24/2018

Thanks for letting us repair your car,,,
Please come again

Douglas Hanshew
owner
304-982-6757

BG
Barry G.
Ripley, WV
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Barry said the service was friendly, and they quoted a reasonable price, He also said the vehicle was more complicated than imagined, so he towed it elsewhere.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/25/2018

Thanks for bring in your truck in for service....

Douglas Hanshew
owner
304-982-6757

BM
BILL M.
Charleston, WV
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Repair work and inspection Miata
Nice Job, very considerate and responsive.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/19/2018

THANKS FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

KT
Kristy T.
Charleston, WV
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kristy said that the staff at the place is very courteous and fixed her vehicle in a decent amount of time.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/19/2018

Thanks for the review, 

Douglas Hanshew
owner
304-982-6757

SB
Steve B.
Charleston, WV
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Steve said he was happy with the inspection. They treated him very fairly,
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/12/2018

Thanks for the review Steve, 

Douglas Hanshew
owner
304-982-6757

BS
Betsy S.
West Virginia
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Betsy said the staff is cordial, and even drive her to her place of employment. The staff has great communication, great service, and it is all around a great facility.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/09/2018

Its awesome to hear that your emplyees does a great when the owner is away....... 

Douglas Hanshew
owner
304-982-6757

TA
TRAVIS A.
Elkview, WV
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Fast and Friendly Service! 5 Stars!
Mike and the staff were very accommodating to our schedule and did an excellent job. I’d give 10 stars if I could.
Doug H., Owner from Almost Heaven Auto Repair responded on 07/05/2018

Thanks for the great review, Will take the 10......lol

Douglas Hanshew
owner
304-982-6757

MC
Marshall C.
West Virginia
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Marshall said his vehicle was done in one day and everything went well.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 06/26/2018

Thanks for letting us service your truck.....

Douglas Hanshew
owner
304-982-6757

EB
EVERETT B.
Elkview, WV
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Customer Service
Their work is excellent, friendly environment, and cost is reasonable.
Doug H., Owner from Almost Heaven Auto Repair responded on 06/20/2018

Thanks for the review, we love seeing you stop by.....

Douglas Hanshew
owner
304-982-6757

CM
Charles M.
Institute, WV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Charles said the business did a good job. They were able to solve his problem.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 06/22/2018

Thanks for having the trust in us to repair your car....

Douglas Hanshew
owner
304-982-6757

OR
Owen R.
Charleston, WV
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Owen said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 06/19/2018

Thanks for all the years of letting us take care of your car needs.....

Douglas Hanshew
owner
304-982-6757

LP
lewis P.
Charleston, WV
Lincoln Town Car
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Lewis said Mike at the business was easy to work with and he was very informative.
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner from Almost Heaven Auto Repair responded on 06/14/2018

Thanks for your review

Douglas Hanshew
owner
304-982-6757

Displaying Review 1 - 20 of 339 in total