Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 697 Reviews )

99% Would Recommend
Latest Review 7 days ago

Reviews


AN
Allen N.
Yakima, WA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Allen said the employees at this business are honest. He took his vehicle in a year ago for a repair, and recently the same issue started to occur. He took it back to this facility and was told it could not be the same issue. He feels that it was the same issue and that if it had been taken care of other issues would not have happened.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Yakima, WA
Volkswagen Atlas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Susan said that this business is always exceptional. She stated they care about their customers and how they spend their money. The employees are friendly and explain things.
This review was collected via phone interview by Customer Research Inc.

BK
BILL K.
Yakima, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Alpine Auto
They are honest, reliable and give excellent service. Always friendly .

SB
SANDY B.
Yakima, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Competent and trustworthy auto repair shop.
Alpine Auto Repair is a friendly, up front auto repair shop that does a great job of getting your car back on the road. They are what I would call the “old style” shop where one would receive good repair work for a fair price. Justin and Al take the time to explain to you what they think needs to be done to your car. Plus, they have red licorice to munch on while you wait for your car’s repairs to be done.

TH
TODD H.
Yakima, WA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Shop recommendation
It goes a long way and speaks to the quality of a good shop when the owner of my usual repair shop recommends Alan at Alpine Auto when he is not able to get to my repair due to circumstances beyond his control. I asked who he would refer, and without hesitation, Alpine Auto. They were quick and had no problem taking the time to explain the repair.

RG
Randy G.
Moxee, WA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Randy said he was satisfied the employees took care of him and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BO
Bobby O.
Washington
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Bobby said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Yakima, WA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Jason said the business did everything he needed them to do.
This review was collected via phone interview by Customer Research Inc.

MG
Monty G.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Monty said the customer service was very personable. The employees were very informative and walked him through what they were doing.
This review was collected via phone interview by Customer Research Inc.

MS
Micheal S.
Yakima, WA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Micheal said the employees were friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.

LH
Linda H.
Yakima, WA
GMC Envoy XUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Linda said the service provided by this business was good and excellent. She also said she thinks they are the greatest.
This review was collected via phone interview by Customer Research Inc.

RL
ROBERT L.
Selah, WA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Honest and quality work along with great customer service!
I feel very comfortable with the quality of service and the open communication I get with Justin and Allen! It’s a great place to take your vehicle! Their honest and always very polite and make you feel like your being treated correctly 👍😎

SG
Shane G.
Yakima, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Shane said he likes the staff at this business. He stated the service he needed was difficult, and they got the job done. He was happy they figured out it was not his whole transmission that needed work.
This review was collected via phone interview by Customer Research Inc.

EP
Edward P.
Yakima, WA
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Edward said he has dealt with the business a long time.
This review was collected via phone interview by Customer Research Inc.

SW
Sylvia W.
Washington
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Sylvia said the business does good work. She trusts them, they are nice and kind.
This review was collected via phone interview by Customer Research Inc.

NH
Nick H.
Yakima, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Nick said the staff did an excellent service and he is glad to have found the business.
This review was collected via phone interview by Customer Research Inc.

CL
Chaun L.
Yakima, WA
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Chaun said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

SD
Sandi D.
Yakima, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Great place
I love these guys... always upfront with what you need done to your vehicle. So easy to work with... great service.

CA
CATHY A.
Yakima, WA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
The people who work there are wonderful
Alan and the guys are great. And I'll for sure be back

MB
Maurice B.
Yakima, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Maurice said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 697 in total