Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

326 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


MC
MARK C.
Normandy Beach, NJ
Jeep Grand Cherokee
Verified Customer
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02/16/2019
Pleasant and efficient
Good work. solved issue

MN
Mike N.
Toms River, NJ
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
always a pleasant experience.
Always makes us feel like our issues are a priority for them. and stands behind any work they do. always has time to take a quick look at any issue we have.

BH
BART H.
Pine Beach, NJ
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
The best auto care in New Jersey!
I have been going to Al's for about two years now. They are the only garage in the area which I trust to work on my BMW and Saab. They have the expertise to work on the best cars. Bret is always very helpful and professional. Andre keeps a watchful eye and cares about each car that enters the shop. Since going there, I have referred my brother-in-law, my mom and my wife to all go there as well. They all had the same experience. You would be hard pressed to find anyone as professional in New Jersey. I highly recommend them.

AP
ANTHONY P.
Blakeslee, PA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Amazing Service
The service I received from Al's Auto Care was second to none. They performed a pre-purchase inspection for me and they made the process extremely smooth. I received a report and pictures via email, and both Andre and Brett were very patient in answering my questions over the phone. I highly recommend Al's Auto Care to anyone looking for high quality mechanics with excellent customer service.

GH
GEORGE H.
Brick, NJ
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
A pleasure as always
Once again a fine job. Just had some major work done. Andre and Brett are both excellent to deal with and take the time to explain the repairs in detail.

MR
Maria R.
Point Pleasant Beach, NJ
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Maria said the business was very friendly, honest, they were very quick, and helpful.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Toms River, NJ
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
David said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

AM
ANDREW M.
Manasquan, NJ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Andrew M.
Simply a fantastic experience !!!

RP
RICHARD P.
Brick, NJ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Diagnosed Problem
Great job diagnosing a complex suspension problem in a Jeep Wrangler.

DS
Dean S.
Brick, NJ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Dean said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

DT
DOUG T.
Brick, NJ
Ford F-150
Verified Customer
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01/08/2019
A Good Honest Shop
Friendly respectful place! The estimate was costly due to the work needed to be done and they didn't pressure for the job. After some time to think about it, I called back and went ahead with it and they delivered as promised. Remember estimates are best guesses and they didn't have any extra charges or excuses. Excellent job!

RS
RAY S.
Brick, NJ
Chrysler PT Cruiser
Verified Customer
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12/19/2018
Well done as promised
Done as promised always the highest level of professionalism very thankful for there help

CR
Crystal R.
Brick, NJ
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with Crystal's husband. He said the customer service was perfect.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Brick, NJ
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Spoke with Drew. He said he is always pleased with the quality of work and customer service he receives from this business.
This review was collected via phone interview by Customer Research Inc.

BC
BOB C.
Normandy Beach, NJ
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Best auto repair facility I know of in this area
You can trust Andre and crew to put your car's health ahead of any profit motivations. Brought our car in for a cooling system flush and some other minor repairs. I got a call from Andre who reminded me that a thousand miles ago they replaced the water pump which included a system flush and new antifreeze. We didn't need it. How many repair shops do you know who would make that call? I have found their pricing to be reasonable and fair. The work they do is quality. I highly recommend this company.

Verified Customer
Brick, NJ
Lexus GX 470
Verified Customer
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11/30/2018
Professional service and unparalleled customer service
I have a 2006 Lexus GX 470 that has over 245,000 miles on it. Al's Auto keeps the vehicle running like new. They never try to sell you on unnecessary maintenance and always provide a fair and honest estimate of the needed repairs. The bottom line is the all the people at Al's Auto treat your vehicle like it was their own and adhere to the principle of customer service first and foremost.

AP
ANGELO P.
Howell, NJ
Honda Pilot
Verified Customer
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11/17/2018
Honest
Great customer service. Honest owner who tells you everything about your car. I'm happy with this shop.

JG
Josh G.
Brick, NJ
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Josh said he uses this business often and the service is great.
This review was collected via phone interview by Customer Research Inc.

KS
KATE S.
Brick, NJ
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Everything
Always reliable and on time. Best, honest customer service.

JL
John L.
Brick, NJ
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
John said this business had good quality work and the staff was very honest.
This review was collected via phone interview by Customer Research Inc.