Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

314 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


CR
Crystal R.
Brick, NJ
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with Crystal's husband. He said the customer service was perfect.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Brick, NJ
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Spoke with Drew. He said he is always pleased with the quality of work and customer service he receives from this business.
This review was collected via phone interview by Customer Research Inc.

BC
BOB C.
Normandy Beach, NJ
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Best auto repair facility I know of in this area
You can trust Andre and crew to put your car's health ahead of any profit motivations. Brought our car in for a cooling system flush and some other minor repairs. I got a call from Andre who reminded me that a thousand miles ago they replaced the water pump which included a system flush and new antifreeze. We didn't need it. How many repair shops do you know who would make that call? I have found their pricing to be reasonable and fair. The work they do is quality. I highly recommend this company.

Verified Customer
Brick, NJ
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Professional service and unparalleled customer service
I have a 2006 Lexus GX 470 that has over 245,000 miles on it. Al's Auto keeps the vehicle running like new. They never try to sell you on unnecessary maintenance and always provide a fair and honest estimate of the needed repairs. The bottom line is the all the people at Al's Auto treat your vehicle like it was their own and adhere to the principle of customer service first and foremost.

AP
ANGELO P.
Howell, NJ
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Honest
Great customer service. Honest owner who tells you everything about your car. I'm happy with this shop.

JG
Josh G.
Brick, NJ
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Josh said he uses this business often and the service is great.
This review was collected via phone interview by Customer Research Inc.

KS
KATE S.
Brick, NJ
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Everything
Always reliable and on time. Best, honest customer service.

JL
John L.
Brick, NJ
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
John said this business had good quality work and the staff was very honest.
This review was collected via phone interview by Customer Research Inc.

AV
Anthony V.
New Jersey
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Anthony said the business completed the work on time, and quickly. He said the work was satisfactory.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Brick, NJ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Lisa. She said they are very friendly and she is happy with their service and they are informative.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Toms River, NJ
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tom said the business was really good and he got the whole package.
This review was collected via phone interview by Customer Research Inc.

BN
BARBARA N.
Brick, NJ
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
RV overhaul
Very through job. Good part replacement.

PC
Pat C.
Brick, NJ
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great service
Great service and fast turn around, andre and crew are very good at going over your vehicles and checking for issues rather then just change parts until it’s fixed. Smart guys with positive attitudes and that means a lot in the automotive repair industry.

LM
Laura M.
Brick, NJ
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Spoke with Lucille. She said this business is great with their vehicle, the staff is respectful and they are great guys. They help in any way they can and will even go out of their way to help.
This review was collected via phone interview by Customer Research Inc.

DR
Doug R.
Brick, NJ
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Doug said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

BN
BARBARA N.
Brick, NJ
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Prius
Fast service

JT
JOANNE T.
Lakewood, NJ
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Excellent customer service
I can’t say enough about Al’s professional staff especially Brett. From my initial phone contact to ongoing updates and coming to take my vehicle home, staff was extremely helpful. As a business owner myself I appreciate excellent customer service and Al’s exceeds even my high standards. I’ll continue to have my Mercedes Benz serviced there.

IS
Irwin S.
Lakewood, NJ
Mercedes-Benz E300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Irwin said they took care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

RS
RAY S.
Brick, NJ
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Awesome
Great job done as promised there team went above And beyond to make sure the repair was done so I could make my doc visit thankyou

DR
Domingos R.
Brick, NJ
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Domingos said he has had no problems and everything went smoothly. The time before he went for tires and was referred to another business that would work out better for him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 314 in total