Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

295 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 5 days ago

Reviews


RS
RAY S.
Brick, NJ
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Awesome
Great job done as promised there team went above And beyond to make sure the repair was done so I could make my doc visit thankyou

GH
GEORGE H.
Brick, NJ
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Love love love
Debbie here writing the review. Love you guys. Always a pleasure doing business at Als.

JR
Juan R.
Brick, NJ
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2018 Category: Service
Juan said the service was over priced.
This review was collected via phone interview by Customer Research Inc.

MR
Maria R.
Point Pleasant Beach, NJ
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Maria said the staff were helpful, explained everything clearly, and resolved the problem she was having.
This review was collected via phone interview by Customer Research Inc.

KD
Kylie D.
Brick, NJ
Lincoln MKS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Kylie said they were friendly, knew what they were talking about, and made her feel comfortable. She has already recommended this business for service.
This review was collected via phone interview by Customer Research Inc.

EP
ED P.
Normandy Beach, NJ
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great Service
Al’s provides Anne & I a feeling of auto service confidence in our yearly travel from Florida to New Jersey and back to Florida. Thanks Al.

CR
CHRIS R.
Brick, NJ
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Friendly Experts
I came in because my car was shaking
they found a nail had gone thru the tires sidewall, I didnt lose any air and Andre sent me a picture, i knew it was my tire because the nail is a unique style that my nail gun uses, I had a bunch of them spill on the floor a weeks early,
They also changed my oil which i forgot was due,
I feel lucky to have reliable people to take care of our 5 BMW's
Not too many honest companies around, sad to say
Thanks
Chris

LR
LORIE R.
Lakewood, NJ
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Fast and thorough
I needed a local reliable service center for my older BMW that wouldn’t cost me an arm and a leg like the dealer. These guys did not disappoint. I will definitely be back for regular things like oil changes now.

BM
Bob M.
Lakewood, NJ
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Bob said he got very good customer service on the phone and then with the follow up in person. He said they were very knowledgeable when speaking to him and they provided good information. The estimate was accurate and this impressed him.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Lakewood, NJ
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Replace Headlight Bulb
Not a major repair, but performed quickly and at a very reasonable price compared to Mercedes Benz.

DW
Deasia W.
Brick, NJ
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
GREAT CUStOMER SERVICE
I love this place!! Whenever I call with an issue, they tell me immediately to drop it off. The customer service is fantastic ! I would recommend this mechanic to anyone. Especially with a european car ! When they diagnose your vehicle its ALWAYS on point. So far they have solved two of the issues that my vehicle has been having that noone else could figure out what was wrong. Very good people !

KF
Kerry F.
Point Pleasant Beach, NJ
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Kerry said communication is good and they're up front.
This review was collected via phone interview by Customer Research Inc.

YR
Yvonne R.
Toms River, NJ
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Yvonne said the staff was nice and the service was alright. The facility was too far away to recommend it for service.
This review was collected via phone interview by Customer Research Inc.

TA
Tony A.
Brick, NJ
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Tony said the staff at this business were good.
This review was collected via phone interview by Customer Research Inc.

AL
Albert L.
Brick, NJ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Albert said his overall experience was very good. They did a great job.
This review was collected via phone interview by Customer Research Inc.

PR
PATTI R.
Narva, Ida-Viru County
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Spectacular Service!
While on vacation, my tire light went on in my trusty Honda. Finding no gas stations en route, I came upon Al's Auto Care. Andre could not have been more helpful, all done professionally and with a smile!
I cannot recommend Al's more highly. If I lived in Brick, I would be a regular customer. And his daughter, Veronica who works in the office was delightful!

TN
Tom N.
West Milford, NJ
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Tom said the technicians have provided honest service and are reasonable in price.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Mantoloking, NJ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Tom said the service was nice because they explain everything and finish the job quickly.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Normandy Beach, NJ
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
William said the staff were nice and honest. The service was done very quickly and it was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

YR
Yvonne R.
Toms River, NJ
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Yvonne said they are very good and thorough.
This review was collected via phone interview by Customer Research Inc.

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