Alternative Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

955 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
Mike M. on 12/04/2017
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Spoke with Jane. She said the staff always provide good service.
Vehicle: Lexus LS 430
Category: Service
Service Date: 10/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
PETER B. on 11/09/2017
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"Old truck new again"
Omar makes the prospect of getting my 15 year old truck rejuvenated very pleasant. I knew it would be expensive but he explained the truck’s problems carefully, worked hard at getting the parts in one day, @nd the guys did the work quickly.
Vehicle: Toyota Tundra
Service Date: 11/08/2017
Review Created: 11/09/2017 06:21 AM
LARRY L. on 11/06/2017
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" Brake light switch fixed on rx300"
The. Brake light on my rx300 was fixed in one day at a reasonable cost. Everyone was courteous and efficient.
Vehicle: Lexus RX 300
Service Date: 11/06/2017
Review Created: 11/06/2017 09:14 PM
Charles S. on 10/31/2017
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Spoke with Cindy. She said she was very happy with the service this business provided. The staff did exactly what as promised and they didn't overcharge her.
Vehicle: Nissan Xterra
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Maria M. on 10/30/2017
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Maria said this business provided good service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
HAL E. on 10/28/2017
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"Very cordial staff, reasonable and a hell of a lot better than the Toyota dealership."
They are good at servicing my vehicle and just yesterday, saved me from being stranded without my auto, on a busy Friday, no less. Very helpful.
Vehicle: Toyota Avalon
Service Date: 10/27/2017
Review Created: 10/28/2017 01:40 PM
Brenden M. on 10/27/2017
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Brenden said they did not try to cheat him.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Chikako N. on 10/26/2017
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Chikako said this business provided good service for a good price. They did a good job and she can trust them.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/12/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
KATE A. on 10/16/2017
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"Thanks for good service"
Thanks for good service
Vehicle: Toyota Camry
Service Date: 09/21/2017
Review Created: 10/16/2017 07:49 PM
OLGA B. on 10/15/2017
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"Friendly staff and they honestly tell you what really needs to be done and what can wait. I appreciate that."
I appreciate that they are honest and upfront.
Vehicle: Toyota Sienna
Service Date: 09/20/2017
Review Created: 10/15/2017 05:47 AM
GAIL T. on 10/04/2017
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"Always great service. "
I've been a customer here for ages, Steve & Omar always fair, honest, quick to take care of car issues.
Vehicle: Toyota Camry
Service Date: 10/03/2017
Review Created: 10/04/2017 06:29 AM
Mike M. on 09/29/2017
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Spoke with Jane. She said she was very happy with the service and Omar was great.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
KATHY G. on 09/21/2017
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"Excellent Service, as always"
We just love these guys. The service we receive is consistently excellent - on time and as estimated. Omar is particularly good at providing recommendations for needed future service, but unlike many places, does not overstate the need; i.e., he tells you what can wait and what needs to be done soon or soonest. Prices are fair and reasonable, especially compared to dealer prices.
Vehicle: Toyota Camry
Service Date: 09/20/2017
Review Created: 09/21/2017 11:02 AM
KATE A. on 09/17/2017
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"Great service: customer and technical"
honesty - did not try to sell me more than I needed
Vehicle: Toyota Camry
Service Date: 09/15/2017
Review Created: 09/17/2017 04:06 PM
DAVID H. on 09/07/2017
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"Good Experience"
First time coming here and my overall experience was very positive. Got the answers I needed and was quoted fair pricing with alternatives based on my budget.
Vehicle: Cadillac SRX
Service Date: 09/06/2017
Review Created: 09/07/2017 09:00 AM
ERIC R. on 09/06/2017
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"Only service what is required at a competitive price."
Service consultant Omar is very knowledgeable thus explains service needed. Service is done on a timely basis and at a competitive price.
Vehicle: Lexus GS 300
Service Date: 09/05/2017
Review Created: 09/06/2017 08:01 AM
Richard N. on 08/31/2017
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Richard said this was his second time taking his vehicle to this business and they did a good job. The guy in the office was nice. He stated he hopes they have a good year.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/28/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
SUE D. on 08/30/2017
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"Front brakes replacement "
I got an appointment on short notice and my car was finished much faster than expected. Excellent service as usual!
Vehicle: Toyota Camry
Service Date: 08/29/2017
Review Created: 08/30/2017 06:37 AM
Robert B. on 08/30/2017
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Robert said he really enjoys working with Steve and he's a great person. The work always turns out great as well.
Vehicle: Lexus ES 350
Category: Service
Service Date: 08/01/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Diane V. on 08/29/2017
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Diane said they were great. Her outcome wasn't pleasant because they could not fix it. It would have cost more to fix it than she paid for it. She liked the way they handled her very respectfully and very kindly. She trusts them and they come from the heart.
Vehicle: Saturn L300
Category: Service
Service Date: 08/21/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 955 in total