Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1025 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


SS
SHARON S.
Escondido, CA
Lexus RX 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Great people work here!
Steve employs an excellent staff of mechanics and I know my Lexus is in good hands whenever I visit Alternative Automotive. I give them my highest recommendation.

SB
Susie B.
Escondido, CA
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Susie said the staff at this business had great communication with her about the repairs of her vehicle and they told her the cost ahead of time before making repairs. The staff was courteous and Omar was terrific.
This review was collected via phone interview by Customer Research Inc.

RR
ROSE R.
Escondido, CA
Lexus ES 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Service and vehicle check
These guys are the best
Great job as usual. Have been a customer for about 8 yrs.

HS
Hanna S.
Escondido, CA
Nissan Altima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Hanna said she received great service. It was quick and everyone was super nice.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
California
Honda Accord Sdn
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
John said the staff were courteous. They kept him informed, and were up front and honest. The service was superb, and done promptly. Omar did a great job, and the rest of the staff were wonderful.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
California
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Mark said the service was very good and the staff was professional.
This review was collected via phone interview by Customer Research Inc.

AG
ALBERT G.
Valley Center, CA
Chevrolet Suburban
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Great customer service.
Had a ac recharge done. Work was done quick

DK
Dorris K.
Escondido, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Alternative Automotive
They made it easy to describe my problem, check it out and make a quick appointment, and fix it.
Good people.

LR
Liliana R.
Escondido, CA
Toyota Camry
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Liliana said the prices were a little high for an oil change.
This review was collected via phone interview by Customer Research Inc.

PB
PETER B.
Escondido, CA
Toyota Tundra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Leaky tire
I had a slow leak in teh front right tire on my truck. They couldn't find a hole to patch so they re-mounted the tire on the rim. As usual, they go above and beyond.

MP
Martin P.
San Marcos, CA
Nissan Sentra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Martin said the employees were good and honest.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Escondido, CA
Lexus RX 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
We’ve been with them 14 years and they’re the BEST!
Steve and the crew are professional, friendly and ALWAYS ready to help!

DM
Drew M.
Escondido, CA
Toyota Prius
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Drew said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Escondido, CA
Toyota Sequoia
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Randy said that he felt like this business followed through on what the staff committed to.
This review was collected via phone interview by Customer Research Inc.

KH
KATEY H.
Escondido, CA
Toyota Highlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Routine Tire Check
As always, excellent service. Needed to have tire pressure checked after Warning Light came on and before starting a long trip. In and out within 20 minutes, no appointment but Omar took care of me right away. Discussed upcoming service before I left.

ER
ERIC R.
San Marcos, CA
Lexus GS 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Lowest prices combined with best work, service and only repair what is needed.
Love the ride of the new Cooper tires!

HB
Helen B.
San Marcos, CA
Lexus SC 400
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Helen said the business was helpful.
This review was collected via phone interview by Customer Research Inc.

RP
RON P.
Escondido, CA
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Looking for professionals who strive only to be better ...
Look no further. Alternative Automotive is THE most professional, friendly, and knowledgeable shop we've ever been to. They service both our RAV4 and our Truck, and look out for us perfectly. They keep you in the loop as far as what is needed, and they are such nice people. We will always be customers, and will refer anyone who is looking for reliable car care. Most Sincerely, Ron & Wendy Palmer

AM
Andy M.
San Marcos, CA
Lexus ES 350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Andy said the staff have provided some of the best work he has ever received.
This review was collected via phone interview by Customer Research Inc.

CH
Chad H.
Escondido, CA
Toyota Avalon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Chad said this business had competitive prices. Omar was really good on the follow up.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1025 in total