Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

68 Reviews

99% Would Recommend
75% Business Response
Latest Review almost 3 years ago

Reviews


MF
Mike F.
Ohio
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Service
Mike said the business provided quality work and they were also very respectful.
This review was collected via phone interview by Customer Research Inc.

RK
Roza K.
Independence, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
Roza said this business provides the best service. They are always on time. She thinks they have good customer service and she is still happy with them.
This review was collected via phone interview by Customer Research Inc.

LJ
Lennard J.
Cleveland, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Lennard said they re very good people at this facility and he really appreciates them talking to him about the issues he is having with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Meech H.
Cleveland, OH
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Meech said this business provided good service for a really reasonable price.
This review was collected via phone interview by Customer Research Inc.

RS
ROSEMARY S.
Rome, OH
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015
Rosemary RN
Discounts,friendly,quick service. They will provide a ride to work. Convenient.

LP
LATISHA P.
Cleveland, OH
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015
Great customer service and honesty
They are very honest there to me they fixed my car recently and gave me the honest opinion and answer on what they could do to temporarily fix the problem and to completely fix the problem and to me that was great because many places will take ur money and go and only half fix the problem. they get the job done in a timely matter took it that same day and it wasn't a long job so they were able to fit me in and get me out and I like that as well because I'm one that can't afford to have my car sitting in shops all day. So I give them 5 stars please keep up the great work.
ANDREW M. from Andrews Auto Service responded on 07/15/2015

First we Thank You so much for your continued business second we strive to take care of the customer first then handle the repair or service thanks again.


AM
ALICIA M.
Wickliffe, OH
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015
Always a satisfied customer
I always have a good experience when I go to Andrew Auto for my vehicle repair. Staff is courteous, prices reasonable and work is quality.
ANDREW M. from Andrews Auto Service responded on 07/14/2015

We thank you so much for your business we strive to keep our customers complete with great customer service and quality repair thank again..


SH
SAVANNAH H.
Cleveland, OH
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2015
There work..
I like Andrew's Auto Service I just wish he wouldn't charge so much Lol... But he tries to work with you!!!
ANDREW M. from Andrews Auto Service responded on 07/06/2015

we strive to give you the best possible service and price possible and as far as our prices we have the best prices in town Miss Hansboro!! LOL


JB
John B.
Cleveland, OH
Saturn SL1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
John said they did a beautiful job and he is really proud. He will definitely call them when he gets back into town for another job.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 07/06/2015

Thank You so much for the business we look forward to servicing your vehicle again..


EM
ED M.
Cleveland, OH
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015
Right diagnosis. Good customer service.
Good work.car rides much better.Andrew don't forget about the tire. Thanks.
ANDREW M. from Andrews Auto Service responded on 06/30/2015

We Thank You so much for the business and look forward to servicing your vehicle  again and we didn't forget about the tire. LOL


SH
STEPHEN H.
Macedonia, OH
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2015
On Time at a Fair Price
I brought my vehicle in for emergency service. It was repaired quickly and the charge was very fair. Owner kept me informed after diagnosis and when it was done.
ANDREW M. from Andrews Auto Service responded on 06/30/2015

We Thank You so much for the business! Honesty is what we stand by and will always treat our customers fair Thanks again!!


SR
STEPHEN R.
Cleveland, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015
Andrew's Auto Service
Reasonably priced/excellent service
ANDREW M. from Andrews Auto Service responded on 06/30/2015

It's always a pleasure to service your vehicles we Thank you for the business and look forward to servicing your vehicles in the future.


SM
SAM M.
Cleveland, OH
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015
professional and ethical, great place
Most professional, great attitude, and accommodating

JM
Jim M.
Cleveland, OH
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
Jim said that everything was professional and good.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/15/2015

We take great pride in making sure every customer is highly satisfied with our service!! Thank You for the business !!


JJ
Jack J.
Ohio
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Jack said this business is always good to him, they are efficient and do good work.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/04/2015

We strive to do the best work possible on every vehicle that we maintain quality service and workmanship is out top priority.


BM
Betty M.
Cleveland, OH
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Betty said this business is professional, and they finished in a timely manner. She is planning on being a returning customer.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/04/2015

Here at Andrews Auto Service our customers come first! Quality service is what we will provide every time regardless of the repair or service .. Thank you for being a customer!!


ET
Eric T.
Cleveland, OH
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
Spoke with Bob. He said this business is friendly and knowledgeable. He would like to thank the business.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/04/2015

Thank you for being such a loyal customer! 


KL
Kyle L.
Ohio
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
Kyle said he did not have any problems with the service provided by this business because they did a good job.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/04/2015

Thank you for being such a great customer! Quality workmanship and service is what we provide every time once again Thank You!!


JT
Johnell T.
Cleveland, OH
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2015 Category: Service
Johnell said the boss was not at the business and he had to wait.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/04/2015

We do appologize for any inconvenience that we may have caused you we will definately do a much better job of meeting you standards on you next service..


DS
Delmar S.
Ohio
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2015 Category: Service
Delmar said the business is wonderful.
This review was collected via phone interview by Customer Research Inc.
ANDREW M. from Andrews Auto Service responded on 06/04/2015

Great customer Service is our Top Priority we Thank You for being such a loyal customer!


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