Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

463 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


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Steven D.
Freeport, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Steven said the service was quick and good.
This review was collected via phone interview by Customer Research Inc.

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Tim M.
Maryville, TN
Ford F-150
Verified Customer
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04/14/2019
Transmission was replaced.
Manual transmission was going to be to.o expensive to rebuild, so they found a rebuilt one and had it replaced in a timely manner at the price quoted.

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Tim W.
Pace, FL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Tim said he likes this place, and he likes the owners.
This review was collected via phone interview by Customer Research Inc.

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Raymond W.
Jay, FL
Ford Ranger
Verified Customer
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04/09/2019 Category: Service
Raymond said he's not sure what they did, but it's like an entirely different vehicle now, and it is running great. The staff did an excellent job and they checked everything.
This review was collected via phone interview by Customer Research Inc.

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Mary P.
Milton, FL
Oldsmobile Aurora
Verified Customer
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04/07/2019
Love Andrews Transmissions
Miss Delaine and the staff at Andrews Transmissions are by far the best auto repair shop I have ever dealt with. Miss Delaine has always been honest, fair with pricing,and reliable. I first met her when I was purchasing a used vehicle. She informed me that the vehicle's odometer was off by at least100,000 miles. She stopped me from making a huge mistake, and provided me with the information I needed to get my down payment back. I've had really bad experiences with other auto repair shops. I am so thankful to have found her and my family and I will never take our vehicles anywhere else. Thank you Miss Delaine for everything you have done for me. Sincerely, Mary Phelan

JW
Johnny W.
Pace, FL
Oldsmobile Bravada
Verified Customer
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04/06/2019 Category: Service
Johnny said they were fantastic and he loved everything from the time he walked in the door until he got his vehicle back. He said they are the best, across the board.
This review was collected via phone interview by Customer Research Inc.

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Bob G.
Pensacola, FL
Oldsmobile Alero
Verified Customer
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04/05/2019
All repairs done in a timely matter at a resonable price.
All work was done as promised without any undue delay. Thank you for a job well done. Bob

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Gary Y.
Gulf Breeze, FL
Jeep Wrangler
Verified Customer
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04/03/2019
Drive Shaft
Dropped off Jeep, thinking I had Transmission problems. Had a bad shudder when it was in second and third. That was the feedback I was getting from other mechanics. Andrews checked it out for me and found the Drive shaft was bad. Changed it out, Got it back on the day promised, and Jeep runs great, Thanks. Highly Recommend this Business

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Daniel S.
Jay, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Good service
Quick, friendly & quality service.

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Allen N.
Pace, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Allen said they were great and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

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Howard P.
Trussville, AL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Howard said the service was good. The work was top notch.
This review was collected via phone interview by Customer Research Inc.

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Antonina M.
Milton, FL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Antonina said the service is good and the staff is honest.
This review was collected via phone interview by Customer Research Inc.

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Peggy M.
Milton, FL
Chrysler 300
Verified Customer
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03/09/2019 Category: Service
Peggy said that the place is just so good, they do a good job, and treat her like family. She hadn't been there for some time and when she walked in the office it was like she'd been there the day before. She trusts their mechanic because they trust him.
This review was collected via phone interview by Customer Research Inc.

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Sharon M.
Milton, FL
Ford F-150
Verified Customer
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02/22/2019
Service
Totally trustworthy. They take care of you. So appreciate the professionalism and follow-up.

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Nia A.
Pensacola, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great Services
Wonderful customer service and trustworthy. Recommend anyone who needs repairs and reliable servicing to go to Andrews Transamisson care car.

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Dawn K.
Milton, FL
Ford F-150
Verified Customer
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02/07/2019 Category: Service
Dawn said the business was very informative, they let him know what was happening the whole time.
This review was collected via phone interview by Customer Research Inc.
Delaine A. from Andrews Transmission and Car Care responded on 02/12/2019

Thank you we do our best. 

Delaine Andrews
Service Manager
850-9949--915

MB
Michael B.
Pensacola, FL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Michael said the people are friendly, helpful, knowledgeable and customer focused. The business does real good work.
This review was collected via phone interview by Customer Research Inc.
Delaine A. from Andrews Transmission and Car Care responded on 02/12/2019

Thank you... it is our mission  to communicate and help our clients understand what is going on with the repairs.   

Delaine Andrews
Service Manager
850-9949--915

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Adrian E.
Pace, FL
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Adrian said this business was very good. They finished every thing on time and did not try to charge more money. They were delightful.
This review was collected via phone interview by Customer Research Inc.
Delaine A. from Andrews Transmission and Car Care responded on 02/12/2019

We love it when everything goes exactly as planned.   Thank yo for the kind words. 

Delaine Andrews
Service Manager
850-9949--915

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Bob G.
Pensacola, FL
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Motor Mounts
The service was excellent which was only secondary to the friendly atmosphere from the owner of the company.
Delaine A. from Andrews Transmission and Car Care responded on 02/12/2019

Thank you Bob..

Delaine Andrews
Service Manager
850-9949--915

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Hilda H.
Pace, FL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Spoke with Von. He said the service was good.
This review was collected via phone interview by Customer Research Inc.
Delaine A. from Andrews Transmission and Car Care responded on 02/12/2019

thank you

Delaine Andrews
Service Manager
850-9949--915