Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1248 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.350004/5Overall Rating 4.350004/5Overall Rating 4.350004/5Overall Rating 4.350004/5rating 4.350004
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


PB
Phyllis B.
Edgewater, MD
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great Service
Jacob found the appointment we needed and the service was promptly completed while I waited. Completed a recall fix and thoroughly checked the vehicle in advance of our upcoming road trip.

KD
Kristi D.
Easton, MD
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Quick fix and great service!
This was my first visit to this Hyundai dealership/service department. The friendly professional staff, quickly diagnosed my cars problem and had me back on the road in no time. Thank you Allen and Team.

LV
Laura V.
Edgewater, MD
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Tire plugg
Great job
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/10/2018

Glad we could get you back on the road so quickly. Thank you for the five star review.

Ryan Gregory
Service Manager
410-295-1234 x3531

BM
Brian M.
Annapolis, MD
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Always GREAT!
I will keep coming back, they always do a great job at an affordable price and keep my cars humming along!
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/10/2018

Thank you for the great feedback! We appreciate you taking the time to post a review.

Ryan Gregory
Service Manager
410-295-1234 x3531

RJ
Robert J.
Annapolis, MD
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
It was awesome!
I was treated as a MVP would had been treated. A courtesy ride back and forth to my house so I would not wait for hours in the waiting room. Pleasant and courteous folk from top to bottom made sure I was taken care of. And they washed my car, How cool is that?!
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/09/2018

Thank you for the great feedback! We are pleased to hear that everything went well.

Ryan Gregory
Service Manager
410-295-1234 x3531

EB
Ellsworth B.
Chestertown, MD
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Happy with the service
My first oil change everyone was friendly and it was very fast
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/09/2018

We are glad to hear that your first visit was a good one. Thank you for the feedback. 

Ryan Gregory
Service Manager
410-295-1234 x3531

NH
Nicole H.
Edgewater, MD
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Friendly and Thourough Service
I would only get my car serviced here. I like having certified technicians who know this brand of car taking car of it.
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/05/2018

Thank you for taking the time to post a review on your recent service visit. We appreciate the great feedback.

Ryan Gregory
Service Manager
410-295-1234 x3531

RS
Robert S.
Easton, MD
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
eager to help
very courteous staff; they make you feel like they are glad you chose to come into their shop.
Answered all of my questions
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/05/2018

We appreciate the great feedback. It is always nice to hear that our guests have had a good experience. 

Ryan Gregory
Service Manager
410-295-1234 x3531

Verified Customer
Arnold, MD
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jacob is the Bomb!
Great experience as usual.
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/05/2018

Thank you for the great feedback!

Ryan Gregory
Service Manager
410-295-1234 x3531

LJ
Linda J.
Ellicott City, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
service people are outstanding
great people work there
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/02/2018

Thank you for the kind review. We appreciate you taking the time to post a review.

Ryan Gregory
Service Manager
410-295-1234 x3531

AC
Aaron C.
Laurel, MD
2004 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Quality work that's affordable
They do quality work, are good at explaining what is wrong and what they need to do to fix it, and the prices are affordable.
EUGENE W G., Service Manager from Annapolis Hyundai responded on 07/02/2018

Thanks for taking the time to post a review on your recent service visit. 

Ryan Gregory
Service Manager
410-295-1234 x3531

BM
Bruce M.
Bowie, MD
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Great service
Great service
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/30/2018

Thank you for taking the time to post a review on your recent service visit. 

Ryan Gregory
Service Manager
410-295-1234 x3531

Verified Customer
Annapolis, MD
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Recalls
Excellent Service!
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/30/2018

Thank you for taking the time to post a review on your recent service visit. We are glad to hear that you had excellent service.

Ryan Gregory
Service Manager
410-295-1234 x3531

Verified Customer
Odenton, MD
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great job Jacob
Jacob did a great job. He is polite, enthusiastic, and very, very knowledgeable.
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/30/2018

Thank you for the great feedback. I will be sure to share this with Jacob.

Ryan Gregory
Service Manager
410-295-1234 x3531

Verified Customer
Shady Side, MD
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Great job
Great job
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/28/2018

Thank you for taking the time to post a review and for the five star score!!

Ryan Gregory
Service Manager
410-295-1234 x3531

Verified Customer
Severna Park, MD
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
reliable and friendly
Because we have two homes, and keep this car at the second one, it's easy to forget service schedules. AH did a great job of finding a slot when I called at the last minute. They pointed out a couple of additional items and took care of those as well. Timely service and a good waiting area.
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/28/2018

Thank you for the great review. We are glad we were able to get your vehicle in and completed for you. 

Ryan Gregory
Service Manager
410-295-1234 x3531

EC
Erin C.
Centreville, MD
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Great service
Jacob was great to work with. Kept me updated on progress the entire time. Will be coming back for all maintenance
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/27/2018

Thank you the great feedback. We appreciate your business, I will be sure to share this with Jacob. 

Ryan Gregory
Service Manager
410-295-1234 x3531

Verified Customer
Tracys Landing, MD
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
A
A
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/27/2018

Thank you for posting a review on your recent service visit. 

Ryan Gregory
Service Manager
410-295-1234 x3531

JD
Jessica D.
Churchton, MD
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Car
Good
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/27/2018

Thank you for taking the time to post a review on your recent service visit. 

Ryan Gregory
Service Manager
410-295-1234 x3531

DO
Dennis O.
Arnold, MD
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great Experience
Service done in one hour which even included a recall which I was advised of when I arrived for my appointment. Prompt courteous service. What more could you ask for.
EUGENE W G., Service Manager from Annapolis Hyundai responded on 06/27/2018

Thank you for the great review. We appreciate you taking the time to fill out the survey and for visiting our service department. 

Ryan Gregory
Service Manager
410-295-1234 x3531