Reviews


Good morning,
Thank you for taking the time to reach out and leave us positive feedback! We always appreciate it! Please reach out to me directly during your next visit, and I will make sure you have plenty of time to explain any issues the vehicle is having, and will try my best to answer any questions you may have!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good afternoon,
Thank you for taking the time to leave us positive feedback, despite our horrible location and roads! The parking lot is a daily struggle to attempt to keep it somewhat orginized with the space we are given, but we definately appreciate your buisness! Please let me know if there is anything I can do for you in the future, besides re-paving West Street! I forwarded your note about getting me a pay-raise, we will see what happens!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you for taking the time out of your day to leave us positive feedback! We also appreciate comments on how we can improve our service! I do apologize about how tightly parked in you were, next time I will try to make sure the vehicle is brought up front for you and the paper products removed before you get here! It is always a pleasure doing business with you! Please reach out to me if there is anything in the future I can do for you!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you so much for taking the time to leave us a positive review! Happy Holidays!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good Afternoon!
Thank you for taking the time to leave us positive feedback! Please let us know if there is anything we can do for you in the future!
Jena Brown
Service Advisor
410.571.3533

Good afternoon,
Thank you for taking the time to leave us positive feedback! It is always a pleasure! Please let us know if there is anything we can do for you in the future!
Jacob Swaim
Assisant Service Manager
410-571-3532

Good afternoon,
Thank you for taking the time to leave us some feedback! I do apologize I was unable to provide 5 star service! The surveys here are taken very seriously and are a direct report card on how I treated you during your service visit, we consider any score below 5 a failing grade. I noticed you had rated the dealership personell and qaulity work as acceptable, please reach out to me directly and let me know what I can improve on during your next visit to earn 5 stars, or what I can do to deserve a re-score of this service visit! Thank you in advance!
Jacob Swaim
Assistant Service Manager
410-571-3532
jacob.swaim@annapolishyundai.com

Good morning,
Thank you for taking the time to leave us positive feedback! Please let us know if there is anything I can do for you in the future!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you for taking the time to reach out regarding your last visit! I do apologize I was unable to provide 5 star service, anything less than 5 stars, Hyundai and the management here consider a failing grade, which we take very seriously! Unfortunately I do not have much say in the comfort / set up of our waiting area, but I do apologize and will work harder at providing a better update / time estimate! Please let me know if there is anything that I can do to earn a re-score of 5! Thank you again, I look forward to talking soon!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you for taking the time to leave such positive feedback! I am glad to know we have treadted you so well, and that you will be returning when it is time for a new one! Please let me know if I can be of any assistance at that time!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you so much for taking the time to leave us positive feedback! We are always happy to help, please let me know if there is anything I can do for you in the future!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you so much for taking the time to leave us positive feedback! Please let us know if there is anything we can do for you in the future!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good morning,
Thank you so much for taking the time to leave us positive feedback! Please let us know if there is anything we can do for you in the future!
Jacob Swaim
Assistant Service Manager
410-571-3532

Good afternoon,
Thank you for taking the time to leave such positive feedback! I do apologize about the parking lot situation, that is a daily struggle here, but we are hopefully going to have a new location with a larger parking lot in the works soon! It is always nice to hear kind words! Please let us know if there is ever anything we can do for you in the future!
Jacob Swaim
Assistant Service Manager
410-571-3532