Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

671 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


YB
Young B.
Annapolis, MD
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Young said she was able to drop off her vehicle for service on short notice.
This review was collected via phone interview by Customer Research Inc.

AR
Alberto R.
Annapolis, MD
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Alberto said the staff at this business were very friendly and the price was right.
This review was collected via phone interview by Customer Research Inc.

GC
Glenda / Bill C.
Annapolis, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great service
This is the only place I trust to maintain my 1999 Honda. It’s an old car but they keep her going. I find Ed and his crew to be honest and trustworthy. I recommend them to my family and my friends.

ED
Earl D.
Annapolis, MD
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Earl said that the facility does good work and the staff is honest.
This review was collected via phone interview by Customer Research Inc.

KW
Krista W.
Annapolis, MD
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Krista said the staff are always honest. Eddie always gives her the best deals and good information. He's the greatest.
This review was collected via phone interview by Customer Research Inc.

AE
Andy E.
Annapolis, MD
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Andy said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

LG
Lydia G.
Upper Marlboro, MD
Toyota MR2 Spyder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Lydia said the staff fit her in when she needed and got her in and out quickly.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/09/2018

Thank You Lydia for your review and recommendation! We try to fit customers in promptly when needed. We are glad we met your needs. We Appreciate your business!


AS
Adrienne S.
Annapolis, MD
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Adrienne said everything went well at this business. The service was better than average. It was good. It was fine. The staff was very honest. She did not feel like they were trying to take advantage of her. The prices were a little pricey, but not crazy pricey.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/19/2018

Thank You Adrienne for your honest review and recommendation! Sorry you think our prices are a little pricey, we try to stay below other shops and dealers in the area. We are happy to hear that you were Satisfied with our Service. We stand behind all our work for 12 months/12,000 miles. We Appreciate Your Business!


VG
Vickie / Philip G.
Arnold, MD
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Lightning-Quick Service
Another great experience at A. Arundel Auto Service Center. Ed and his team provide rapid, knowledgeable, and friendly service. Highly recommended for everything from routine oil changes to significant repairs or tire replacement.
Ed F. from A. Arundel Auto Service Center responded on 06/13/2018

Thank You Vickie and Philip for your Great Review. It means a lot to us that you Highly Recommend us. We are glad to hear that we still meet your expectations. We Appreciate your Business! Thank You!!


RD
Robert D.
Annapolis, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Upfront, honest, knowledgeable
Clear communication of my options. Practical advice.
Ed F. from A. Arundel Auto Service Center responded on 06/12/2018

Thank you Robert for your review and recommendation! We are pleased to hear that you are Satisfied with our Service and think we are Honest and Knowledgeable. It means a lot to us. We appreciate your business! Thank You!


LN
Lizie N.
Maryland
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Lizie said the staff were very welcoming, honest, and they provided quick service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/10/2018

Thank You Lizie for your review and recommendation! We are please to hear that you were Satisfied with our Service. We Appreciate Your Business!


DB
Dan B.
Annapolis, MD
Lexus ES 330
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Dan sad he had difficulty scheduling his appointment. Eddie was out spoken during his service.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/12/2018

Thank you Dan for your Review and Recommendation. We are sorry that you had a hard time scheduling your appointment. Our Head Mechanic took time off around Memorial Day. We became very busy and a little backed up. You know we don't like taking in more work than we can handle so that we only have your car for a day instead of several days like some businesses. We Appreciate Your business! Thank you!


ML
Mike L.
Annapolis, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Mike said the repairs were done in timely manner and he also said the price was decent at the business.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/07/2018

Mike, Thank you for your review and recommendation! It means a lot to us that you were satisfied with our service. We Appreciate Your Business!


WV
William V.
Annapolis, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
William said the staff were gentlemen, and they took care of his vehicle, for a really fair price. He said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/07/2018

William, Thank you for taking the time to give us a Great Review and Recommendation! We are pleased to hear that you were satisfied with our Service. We Appreciate Your Business!


CJ
Chris J.
Annapolis, MD
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Chris said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/07/2018

Thank you Chris for your review and recommendation! We are happy to hear that you were satisfied with our service. We Appreciate Your Business!


RJ
Richard J.
Annapolis, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Honest and reliable, every time!
We get fair, reliable, and honest service every time we go.
Ed F. from A. Arundel Auto Service Center responded on 06/01/2018

Thank you Richard for taking the time to give us a Great Review and Recommendation! We are please to hear that you are still satisfied with our Service. We Appreciate Your Business!


AA
Andrew A.
Annapolis, MD
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Andrew said it was just great at this business.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/06/2018

Thank you Andrew for your review and recommendation! We are pleased to hear that you were Satisfied with our Service. We Appreciate your business!


BS
Bernice S.
Annapolis, MD
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Eddie and his team care about their clients and always advise you what is needed at the time of service.
I have been bringing my vehicle to AA for 8 years now and have never been disappointed. They know their business and always gives you their expert advice. Good, honest men. Wouldn't take my vehicle anywhere else.
Ed F. from A. Arundel Auto Service Center responded on 05/29/2018

Bernice, Thank you for your review and recommendation.  We are always pleased to hear such fine praises from our Customers. We Thank you for your 8 years of business. We Appreciate that Business! 


TT
Tom / Joan T.
Annapolis, MD
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
quality ethical work and honest diagnosis and cost, exceeds minimal service levels
working with eddie for more than 30 years for service on both cars
Ed F. from A. Arundel Auto Service Center responded on 05/29/2018

Thank you Tom and Joan for taking the time to give us such a wonderful review and recommendation. It means a lot to us to hear that after 30 years our customers are still satisfied with our service. We appreciate all your years of Business! Thank You!!


Verified Customer
Annapolis, MD
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Always great
Always fair and calls to e plain what has to be done. Great service.
Ed F. from A. Arundel Auto Service Center responded on 05/29/2018

Thank You for giving us such a wonderful review and recommendation. We are pleased to hear that you are satisfied with our service. We Appreciate your Business!


Displaying Review 1 - 20 of 671 in total