Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

(786 Reviews)

100% Would Recommend
Latest Review 2 days ago

Reviews


JL
Jonathan L.
Annapolis, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2019 Category: Service
Jonathan said the business did a really great job on his vehicle. However, he said he had a 4 hour window and it took awhile for his vehicle to be done.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 07/12/2019

Jonathan, Thank you for taking the time to give us a review. You dropped your car off on Tuesday, our ticket was marked Time Wanted Wednesday and you picked your car up Tuesday Afternoon. There must have been some miscommunication and we are Sorry. We are happy to hear that you were pleased with the work we did. We Appreciate your Business!


AC
Andrew C.
Gambrills, MD
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2016 Category: Service
Andrew said his vehicle's air conditioning still isn't working since he brought it to the business. They were very responsive throughout the service and even asked him to bring his vehicle back, so they can get it working for him.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 06/23/2016

Thank you for the review Andrew. Unfortunately, AC repairs are not easy fixes. The relay was bad and we went with the least expensive fix.  We will now need additional time to check the AC Compressor. Thank you for your Business!


JT
Jim T.
Annapolis, MD
Jeep Liberty
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/12/2016 Category: Service
Jim said if he was not happy with the business he would not be using them.
This review was collected via phone interview by Customer Research Inc.
Ed F. from A. Arundel Auto Service Center responded on 05/17/2016

Thank You Jim for Your Review. We are Happy that you would recommend us to others. We Appreciate your business!


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