Antwerpen Hyundai Clarksville


Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

945 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 3.5454545/5Overall Rating 3.5454545/5Overall Rating 3.5454545/5rating 3.5454545rating 3.5454545
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
87% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Jermey J. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"just great service"
they did a great job with my vehicle. tok me with no appointment and fixed it promptly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 07:00 PM
Desiree B. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Doug"
I really appreciate Doug!!! He is the best at what he does!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 04:03 PM
John D. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Recall item was handled quickly and professionally.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 11:53 AM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Everything went smoothly during my service appointment. I especially appreciated having all the charges broken down for me before they did the work on my car. Made it much more stress free knowing what the bill was going to be when they got done. Also, the new waiting room is so comfortable it isn't bad having to wait for a couple of hours for my car.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:07 PM
Annette F. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and Sales"
As usual service department staff were efficient, courteous, knowledgeable and friendly. I also had the occasion to interact with the sales department which was the same.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/20/2017 08:35 AM
Dewey C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service"
Competent, timely, and well done
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:28 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/18/2017

Hello,
     Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Robert F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service Rep., Patrick Landon, provided exemplary customer service and was very professional."
The service that I received on 10/16 from Service Rep, Patrick Landon, was timely and very professional. He did everything he said he would do in a professional and timely manner. I will continue to use him as my Service Rep. for future services.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:52 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/18/2017

Hello,
     Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson maintenance service "
My SUV was serviced promptly at my appointment time while I waited in a clean, neat and comfortable waiting area.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 05:57 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/18/2017

Hello,
       Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Emad N. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 10:17 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/18/2017

Hello,
     Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Annette S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Excellent customer service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 04:37 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/16/2017

Hello,
   Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. It's our goal to make sure our customers are completely satisfied, being able to give them a dealership they can trust and love. Honesty, efficiency and building long lasting relationships is at the top of our priority list. Our goal is to be one of the best if not the best Hyundai Dealerships in the Country. We thank you for your business, take care. 

Sincerely,
Josh Colwell
Service Manager
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service sparkles at Clarksville Hyundai"
Very pleased with the quick turnaround on my routine service. New facility is very comfortable while waiting.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 05:03 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/16/2017

Hello,
    Thank you for your time and feedback I'm elated to hear about your last service visit. As always it's our pleasure being able to help someone in need. My team and I strive for perfection and even though it's not attainable we still try. My goal is to give customers a dealership like no other, where they're completely comfortable having full trust and faith in us. Efficiency, honesty, integrity and being able to fix the car right the first time are at the top of our priority list. We thank you for your business and five star rating, take care.

Sincerely,
Josh Colwell
Service Manager
Tony C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention"
Took time to explain all the details of my service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 07:29 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/16/2017

Hello,
     Thank you for your time and feedback. I'm elated to hear about your last service experience. It brings much joy to my team and I knowing we're providing I high level of customer service. We thank you for your business and 5 Star rating.

Sincerely,
Josh Colwell
Service Manager
Linda T. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great all around service"
Everyone in the service department is friendly, prompt and courteous. It was a very pleasurable experience
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:08 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/16/2017

Hello,
     Thank you for your time and feedback. As always its our goal to completely satisfy our customers. Making sure we are building long lasting relationships with honesty and compassion is key to our success. We thank you for your business and 5 star rating its much appreciated, until the next time take care.

Sincerely,
Josh Colwell
Service Manager
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional service."
Really nice people who obviously know what they are doing and take pride in their work.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 10:49 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/13/2017

Hello,
     Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Barbara R. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Excellent"
I've always received excellent, friendly, professional service here. I appreciate being kept updated on the service needs of my car!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/11/2017 02:41 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/12/2017

Hello,
    Thank you for your time and feedback I'm elated to hear about your last service visit. As always it's our pleasure being able to help someone in need. My team and I strive for perfection and even though it's not attainable we still try. My goal is to give customers a dealership like no other, where they're completely comfortable having full trust and faith in us. Efficiency, honesty, integrity and being able to fix the car right the first time are at the top of our priority list. We thank you for your business and five star rating, take care.

Sincerely,
Josh Colwell
Service Manager
Mario R. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Place was new"
The Adviser explained clearly and with Knowledge the problems with of car
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:53 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/12/2017

Hello,
    Thank you for your time and feedback. As always its our goal to completely satisfy our customers. Making sure we are building long lasting relationships with honesty and compassion is key to our success. We thank you for your business and 5 star rating its much appreciated, until the next time take care.

Sincerely,
Josh Colwell
Service Manager
Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional and courteous service technicians onsight"
Would use them again. Overall better customer service experience at this dealership than expected
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/11/2017 09:13 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/11/2017

Hello, 
            Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 4 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Deborah B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Antwerpen Hyundia Clarksville"
Josh was excellent / Fine job will return next time for service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:55 PM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/11/2017

Hello, 
            Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The young man that was handling my car was very informed."
Everything went ery fast.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:51 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/11/2017

Hello, 
            Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Q"
Q
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/10/2017 11:32 AM
Josh C., Service Manager at Antwerpen Hyundai Clarksville responded on 10/11/2017

Hello, 
            Thank you for taking the time to rate Antwerpen Hyundai of Clarksville 5 out of 5 stars. We thank you for your business and hope every visit is a 5 star.

Sincerely,
Josh Colwell
Service Manager
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