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Arthur's Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(455 Reviews)
79

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Servicing your vehicle with us is different because we listen to you and your concerns, provide solutions while keeping your best interest at heart. We also provide a lot of value with our service and repairs and include a warranty better than the rest. Servicing your vehicle with us is different because we listen to you and your concerns, provide solutions while keeping your best interest at heart. We also provide a lot of value with our service and repairs and include a warranty better than the rest.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(503) 517-0950

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
8804 SE Stark St Portland, OR 97216

Affiliations

ASE Certified
AAA
Arthur's Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(455 Reviews)

Verified Customer
Portland, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2026
verified customerVerified Customer
7
Oil change wait time
Service is professional. Just not very timely. It isn't Jiffy Lube where you can get in, then out. Getting rides to drop off my vehicle is difficult, so I try to wait on premises. They "schedule" you for a particular time, but they can only fit you in when they can. 2 and a half hours seems long to wait for an oil change. While they do offer complimentary rides, I was told they only offer it 1-way, hence deciding to wait. After sitting for half an hour while my car sat outside, they offered me a ride home. Thankfully, this time it was for both ways, so i could still get work done at home. I like going to the same place, but for an oil change, mmmm, I might change my mind and look elsewhere next time. 🤔 Again, service was professional, and the people thoughtful and kind.
Veille A. from Arthur's Automotive responded on 03/16/2026 09:42 AM

We appreciate your feedback and are glad to hear that our team’s professionalism and kindness made a positive impression. However, we certainly understand that waiting around for an oil change can feel like watching paint dry – not the most thrilling way to spend an afternoon. We'll definitely take your comments about scheduling and wait times to heart as we strive to improve our efficiency and make your experience as smooth as possible. We're happy to hear the ride home worked out this time, but we’ll work on making it more seamless in the future. Your loyalty means a lot to us, and we hope we can make your next visit a much speedier adventure.

Offers and Posts

We're thrilled to have you in our automotive family for the past couple of years! 🚗❤️ Your trust in our service and communication means the world to us. We promise to keep the gears turning smoothly! #CustomerAppreciation #Autopartner
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