Assurance Automotive Repair & Service

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

434 Reviews

99% Would Recommend
Latest Review about 2 years ago

Reviews


JK
Janae K.
Santa Cruz, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Janae said she was satisfied with this business when she left with her vehicle. They provide her with coupons every time she goes to them.
This review was collected via phone interview by Customer Research Inc.

DW
DIANA W.
Felton, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016
So sorry you are leaving
You are the best at explainng things. I have always felt I was being treated well with good advice and fair prices. Quick and timely service. I felt like I was hanging in my Uncle Don's garage. I will miss you Dennis

LC
Luigi C.
Santa Cruz, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016 Category: Service
Spoke with Linda. She said this business is great, very honest and they always let her know about what work needs to be done.
This review was collected via phone interview by Customer Research Inc.

DS
DANIEL S.
Soquel, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016
HONESTY
Superior

JM
JIM M.
Santa Cruz, CA
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016
through-timely-well priced
great as always

RH
Randy H.
Santa Cruz, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
Randy said this business was real good. He had a scheduled smog check. They were on time, did the work on time and had no issues and no delay. He has been to this business before.
This review was collected via phone interview by Customer Research Inc.

JS
Jamie S.
Santa Cruz, CA
Toyota T100
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Jamie said the employees of this business got his vehicle in and out with a good discount.
This review was collected via phone interview by Customer Research Inc.

JO
Jenny O.
Santa Cruz, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016 Category: Service
Jenny said she left a message at this business and was called back right away. They were able to see her at the next available appointment. Her vehicle was fixed within the next couple of hours, and she is relieved to have it fixed.
This review was collected via phone interview by Customer Research Inc.

DA
Denny A.
Santa Cruz, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016 Category: Service
Spoke with Chuck. He said the employees at this business did exactly what he wanted them to do and what he expected for a decent price. He said he is very happy with them.
This review was collected via phone interview by Customer Research Inc.

TT
Toby T.
Soquel, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Toby said the service at this business was very quick, quicker than he thought. Their service turned out well and his vehicle works well.
This review was collected via phone interview by Customer Research Inc.

GL
Gemma L.
Santa Cruz, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Gemma said the business did a great job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

AW
Aislyn W.
Santa Cruz, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Aislyn said she trusts Dennis and he does a good job. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Santa Cruz, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
Frank said he is a returning customer. He mentioned they have excellent service and reasonable prices. He also stated he trusts them.
This review was collected via phone interview by Customer Research Inc.

NC
Natalie C.
Watsonville, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Natalie said they were very friendly and thorough.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Santa Cruz, CA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Ryan said this business was very willing to help with everything they could. However, they could not help with some services he wanted. They were very accommodating and he was not displeased with the service he received.
This review was collected via phone interview by Customer Research Inc.

MV
MARILYN V.
Soquel, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2016
It's always a delight...
...to take my fit into Dennis Nolan's shop. I have complete confidence in Dennis' genius with automobiles — and his looking after the best interests of his customers.

He has my highest recommendation

MD
Megan D.
Santa Cruz, CA
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016 Category: Service
Megan said the business provided a good experience and she was happy her vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

AA
Alfreida A.
Coarsegold, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016 Category: Service
Alfreida said the service from this business gave her was great. She said she was out of town and got it done last minute. They got the vehicle part replaced in a couple of hours. It was a very good experience.
This review was collected via phone interview by Customer Research Inc.

HA
Haidee A.
Boulder Creek, CA
Ford ZX2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016 Category: Service
Haidee said they were really on time with their work. They treated her well and charged her what they said over the phone. She really appreciated Dennis's help and has recommended a friend to this facility.
This review was collected via phone interview by Customer Research Inc.

DS
DON S.
Santa Cruz, CA
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2016
Knowledgable
Quality advice regarding my vehicle's repair needs

Displaying Review 1 - 20 of 434 in total