Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

116 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


BT
Billy T.
Virginia
Lincoln Town Car
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05/18/2018 Category: Service
Billy said that the service was very good, he is very pleased and they are doing a great job.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Virginia Beach, VA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
John said the staff service his vehicle, and, that he's never seen anything like it. He said he really likes staff member, Brandy.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Virginia
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Russell. He said the employees were really good.
This review was collected via phone interview by Customer Research Inc.

BC
Bo C.
Virginia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Bo said the facility does good work.
This review was collected via phone interview by Customer Research Inc.

EK
Eli K.
Chesapeake, VA
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05/12/2018
Best Engine Repair in Chesapeake!
I don't write reviews very often, unless it's
absolutely necessary. I own a 2009 Toyota Camry and have always serviced the car at a Toyota dealership. I recently moved to VA Beach/Chesapeake from the Midwest. My engine coolant was drying out quickly and I had to top it up about a month interval. Early January 2018, a Toyota dealership close by (name withheld) diagnosed this as a bypass hose leak and fixed it for $200. A week later, the condition had worsened as the pink/red coolant started leaking. I sent the car back and it was re-diagnosed as a head gasket failure. The dealership wanted $4000 for parts and labor and almost sold a new car to me.

I felt that a second opinion would help. Perhaps, this was a misdiagnosis as the car was not overheating a few months after the initial diagnosis. It took a while to get an appointment with Atlantic Automatic Specialist, but I waited because of the excellent reviews. I just couldn't trust anyone with my car. I finally had an appointment in April 2018 and it was worth the wait. Suffice it to say that Blair diagnosed the problem in less than 30 minutes. Alas, it wasn't a head gasket failure! The fittings on the head needed re-tap. He fixed the car the overnight at a cost of $307.71, cleaned up corrosion on battery links, and performed other courtesy services at no additional cost. My Camry has 138k, it's clean both inside and out, and runs so much better than before. I hit the highway every morning with the same confidence I had when I first bought the car.

I can't recommend this auto mechanic enough; he's the best in Chesapeake! It's not even close. Thank you Blair. You're a life saver. I also want to commend the receptionist; she is very personable.
Blair H., Owner from Atlantic Automotive Specialists

Thank you so much for such an awesome review! You are very kind. We are glad to hear you are pleased with the work. If you need anything in the future, we are happy to help you. Thank you!

Blair Hofmann
Owner
757-420-7090

BG
Bill G.
Chesapeake, VA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great service
Did great work. Very trustworthy.

JL
James L.
Virginia
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
James said that he has used the facility for over 3 years and that he always likes what the staff do for him.
This review was collected via phone interview by Customer Research Inc.

AM
Ambrosia M.
Virginia
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ambrosia said she had a really great experience. The staff were very informative and helped her with a lot of questions she had. There weren't any surprises or surprise charges.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Happy to hear your are pleased with us! If you need anything else, we are here for you. Don't forget to give us a review on Google! Thanks Again!

Blair Hofmann
Owner
757-420-7090

KS
Karl S.
Chesapeake, VA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Karl said the owner of the business was up-front with him about what needed to be done based on the vehicle's assessment. The recommendation he was given was good. The staff were trustworthy and genuine.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thank you so much for your great review! We appreciate your business!

Blair Hofmann
Owner
757-420-7090

TR
Tamara R.
Virginia Beach, VA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Quality is what they do best!
Integrity and experience is what you get!

TC
Tim C.
Virginia
Ford Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Tim said the business is the best mechanic facility in the area.
This review was collected via phone interview by Customer Research Inc.

BT
Billy T.
Virginia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Billy said the staff did a fantastic job. They are quick, thorough and he is very pleased.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thank you for your awesome review! We really appreciate your business!

Blair Hofmann
Owner
757-420-7090

MS
Matt S.
Virginia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Matt said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thank you Matt for your 5 star review! We do appreciate your business!

Blair Hofmann
Owner
757-420-7090

WS
Wesley S.
Virginia
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Wesley said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SA
Shane A.
Virginia
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Shane said they're very honest, dependable and they handle it immediately to resolve it. He is thankful for the great work.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thanks Shane! We appreciate your business!

Blair Hofmann
Owner
757-420-7090

TP
Tia P.
Virginia
Volkswagen Passat Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Tia said she trust this business owner because he is an honest mechanic. His secretary is awesome and she really knows her stuff. She is really great. She appreciates everything that he has done for her.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thanks Tia! We appreciate your business and awesome review!

Blair Hofmann
Owner
757-420-7090

KC
Kevin C.
Virginia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Kevin said they did everything he expected them to do, at a very good price. Everything was great.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thanks Kevin! We appreciate your business!

Blair Hofmann
Owner
757-420-7090

JM
Jeffrey M.
Norfolk, VA
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Jeffrey said the mechanic knew what he was doing with his vehicle and he was also straight forward.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

Thank you so much for your 5 star review! We appreciate your business!

Thanks,
Brandy- Service Writer

757-420-7090

BG
Bill G.
Chesapeake, VA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Billy said the staff was really responsive and very nice. The work turned out great.
This review was collected via phone interview by Customer Research Inc.
Blair H., Owner from Atlantic Automotive Specialists

That's great to hear! We appreciate your business!

Blair Hofmann
Owner
757-420-7090

JL
James L.
Virginia
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
James said he has been using the business for years and they have always provided great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 116 in total