Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

113 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


JS
Jace S.
Auburn, WA
Nissan Frontier
Verified
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08/17/2018
Nissan repair.
My brother inlaw and my dad have both had work done at auburn valley mechanical. Now I take my vehicle there. It was quick, fair price, and the problem was solved.

They have good people skills and I was treated very fairly.

I’d recommend them and will go back to them.

SP
Samson P.
Auburn, WA
Chevrolet Impala Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Samson said Hank is humble. He felt like after it was done, he wanted to help him out. Samson said they've got a lifetime customer.
This review was collected via phone interview by Customer Research Inc.

LB
Laci B.
Washington
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Laci said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Renton, WA
Geo Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
96 Tracker AC and service
As usual the service of my AC and scheduled auto service were succinct and without issue.

Restored AC was a bleesing. Dye was also installed to potentially diagnose any leaks.

Great shop to deal with.

TF
Tony F.
Renton, WA
Subaru Baja
Verified
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07/24/2018
Great service
rebalanced front tires. they had lost 1 oz each. Took us in on short notice and got us right out.

EG
Eric G.
Auburn, WA
Toyota Supra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Eric said the staff was very informative, friendly, knowledgeable, and answered all his questions in a timely manner. The price was competitive, the service was professional and he plans on having more work done there.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Puyallup, WA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Terry said he was very happy with the price, the work and how much it cost. He was told what was going to happen and it happened exactly as it was explained. The work was how much it was quoted to be. There were no surprises and he got the same outcome he was already trying to get with less money spent than anticipated.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kent, WA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Best overall value
The service provided was equal to the OEM but at 1/2 the cost. The job was done on time, as promised.

BJ
Bill J.
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
IT DOESN'T GET ANY BETTER
Again, I can't say enough good things about Hank the master mechanic and his co-workers. AWESOME!!! And might I add that Hank really likes smoked salmon,, as does the head secretary, Queen Bee, Deb,,,, there's two dogs in there,, Rocket and Thor and they had really busy noses when the salmon came out,, doggie cookies only,, and then there's some guy in the back named Bob,,

YOU CAN'T GO WRONG HERE!!! ;O)

LM
Lawton M.
Kent, WA
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Lawton said the service was reasonably priced and the staff was quick. The overall service was excellent.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Auburn, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jim said the business was cheaper than others and performed the service fast.
This review was collected via phone interview by Customer Research Inc.

GA
Garrett A.
Auburn, WA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Honest, efficient and informative
If I could say one think, the Auburn Valley Mechanical team has earned my trust. There’s no better way than to hear what needs to be done straight from the head mechanic. Hank’s been honest, straight forward and informative. He’s has a wealth of knowledge and experience.

PR
Piper R.
Kent, WA
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Piper said the work was performed very quickly.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Renton, WA
Geo Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
96 Tracker
Hank always provides the highest performance. He is a very knowledgable mechanic.

SC
Steve C.
Auburn, WA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Steve said the business provides prompt and efficient work. The staff give good customer service.
This review was collected via phone interview by Customer Research Inc.

AA
Andrade A.
Auburn, WA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Andrade said the service was great and completed within a timely manner. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Auburn, WA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said the service was fair and adequate. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Tacoma, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Dan said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Renton, WA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
old truck
came in for an oil change and battery check. Battery was bad, Hank got one while I waited and was on my way.

BJ
Bill J.
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
2004 Toyota running rough
Once again!! Hank and his team did an awesome job!! It doesn't get any better than this!! Toyota Sienna started running rough, called and got right in, not only did they fix what was wrong and what was done wrong by the last mechanic,, Hank noticed that the timing belt did not need to be replaced for an additional 30K miles and saved me a lot of money. On a side note,, Hank and crew love sausage pizza, :O) So does the office staff. LOL,, the dogs, Thor and Rocket are NOT allowed to have pizza but managed to get a nibble... bring doggy treats...

Bro Bill