Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

104 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


LM
Lawton M.
Kent, WA
GMC Sierra 2500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Lawton said the service was reasonably priced and the staff was quick. The overall service was excellent.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Auburn, WA
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jim said the business was cheaper than others and performed the service fast.
This review was collected via phone interview by Customer Research Inc.

GA
Garrett A.
Auburn, WA
Toyota Avalon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Honest, efficient and informative
If I could say one think, the Auburn Valley Mechanical team has earned my trust. There’s no better way than to hear what needs to be done straight from the head mechanic. Hank’s been honest, straight forward and informative. He’s has a wealth of knowledge and experience.

PR
Piper R.
Kent, WA
Audi A3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Piper said the work was performed very quickly.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Renton, WA
Geo Tracker
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
96 Tracker
Hank always provides the highest performance. He is a very knowledgable mechanic.

SC
Steve C.
Auburn, WA
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Steve said the business provides prompt and efficient work. The staff give good customer service.
This review was collected via phone interview by Customer Research Inc.

AA
Andrade A.
Auburn, WA
Nissan Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Andrade said the service was great and completed within a timely manner. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Auburn, WA
Cadillac DeVille
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said the service was fair and adequate. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Tacoma, WA
Ford Mustang
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Dan said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Renton, WA
Toyota Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
old truck
came in for an oil change and battery check. Battery was bad, Hank got one while I waited and was on my way.

BJ
Bill J.
Toyota Sienna
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
2004 Toyota running rough
Once again!! Hank and his team did an awesome job!! It doesn't get any better than this!! Toyota Sienna started running rough, called and got right in, not only did they fix what was wrong and what was done wrong by the last mechanic,, Hank noticed that the timing belt did not need to be replaced for an additional 30K miles and saved me a lot of money. On a side note,, Hank and crew love sausage pizza, :O) So does the office staff. LOL,, the dogs, Thor and Rocket are NOT allowed to have pizza but managed to get a nibble... bring doggy treats...

Bro Bill

TF
Tony F.
Renton, WA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
great shop
Hank always offers personal attention and maintains a very professional attitude. If I have questions, and I do, he is happy to explain and share research with me.

Very easy guy to work with to reach great care for my multiple of vehicles.

TF
Tony F.
Renton, WA
Geo Tracker
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
96 Tracker
Tracker is my improved scout rig.
Tube bumpers and rocker protectors. Thanks to Hank.
Lift kit. Thanks to Hank.
Lower t case gears, thanks to Hank.
Brought it nack in to have bump stoos installed in rear, following lift.
Also had hank cut a hole in old rear bumper back plate to make clearance for receiver hitch.

All neatly done after some ingenuity mods to got Jeep bump stoo kit to fit my Tracker.

They are always friendly and professional there.

DN
Dominque N.
Federal Way, WA
Cadillac Escalade
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dominque said he was totally satisfied with the service. The employees got him in and out in a reasonable time and with quality care.
This review was collected via phone interview by Customer Research Inc.

PR
Patricia R.
Auburn, WA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Patricia said the vehicle was totaled, but the way she was treated was excellent. She could not ask for better customer service.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Kent, WA
Kia Soul
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Respect and Trustworthiness
All the staff is respectful and responsive to my needs. I feel that my trust is earned with each visit.

TF
Tony F.
Renton, WA
Geo Tracker
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
96 Tracker Modified
As usual Hank took good care of me.

Service required was modifying a 96 Tracker.
Lift and suspension work.
T case r and r.
Change tires.remove stock plastic front and back bumpers and replace with tube bumpers and side armor,.
Install 9500 winch.

Work was very clean and looks great.
Ideas were exchanged along the way. Some shops don't like to do that but Auburn Mechanical is very user friendly.

Great job.

CA
Christina A.
Tacoma, WA
Kia Spectra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Christina said the staff was nice, honest, and it did a really good job, overall.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Kent, WA
Toyota Tundra 4WD Truck
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018
Give you the cost and are usually spot on.
They give excellent service and a very competitive price

ES
Elizabeth S.
Auburn, WA
Nissan Murano
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Elizabeth said that they have great service and are friendly also. She said they do a great job and are quick and timely in the work they do.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 104 in total