Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

126 Reviews

100% Would Recommend
Latest Review 13 days ago

Reviews


CA
Cary A.
Ford F-150
Verified
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10/03/2018
Great service, great knowledge and great people!
I have used automotive shops for over 30 years so I have seen a quite a range of “mechanics” at work and some of them I wouldn’t recommend to my enemy. That being said I have found a shop that can take care of a wide range of problems for a fair price while not taking shortcuts on service. Hank has worked on 3 vehicles (2 Chevy cars and a Ford truck) for us so far and he has been nothing but professional with his through communication and knowledge of many different vehicles. Both Hank and Bob are very friendly guys and they take the time to personally make sure you understand what's going on. I recommend them for anyone who wants to get treated fairly and also have confidence that the work will be done right. Give them a call or stop in and talk with someone in person to see for yourself. A+

TD
Teresa D.
Washington
Chevrolet Camaro
Verified
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10/02/2018 Category: Service
Teresa said the employees were awesome, fast, and fair. This is the only place she will go to, from now on.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Washington
Verified
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09/28/2018 Category: Service
Jeff said the business did exactly what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GE
greg e.
Washington
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Greg said they did everything he requested. Everything is working exactly as they stated it would. He was very pleased with the work performed.
This review was collected via phone interview by Customer Research Inc.

DW
Delbert W.
Maple Valley, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Honest and courteous
We have been bringing our vehicles to Auburn Valley Mechanical for many years. We keep coming back because we get great service. Always let us know what needs to be done and what can wait, always get scheduled easily without long wait times and no surprises about what cost will be.

MM
Mccord M.
Auburn, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
McCord said that his visit was such that he is now taking his daughter's vehicle in for work.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Auburn, WA
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Paul said that this business does quality work. The staff was friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

MC
Michelle C.
Seattle, WA
Audi allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Michelle said everything with the business went just fine.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Black Diamond, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Dave said the staff did the job in a timely manner. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

LM
Lawton M.
Kent, WA
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Lawton said he has used this before. It's quick and dependable.
This review was collected via phone interview by Customer Research Inc.

PD
Phil D.
Washington
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Phil said he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Hauppauge, NY
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Very pleasent atmosphere
Went in to see if they could do an oil change cause I was heading back to New York, took me right in and had me out in less than hour.very pleasent people to deal with. Would highly recommend. If I ever go back to Washington to live I know where I'm taking my vehicle for regular service.thanks again.well appreciated

JS
Jace S.
Auburn, WA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Nissan repair.
My brother inlaw and my dad have both had work done at auburn valley mechanical. Now I take my vehicle there. It was quick, fair price, and the problem was solved.

They have good people skills and I was treated very fairly.

I’d recommend them and will go back to them.

AW
Arline W.
Gig Harbor, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Very happy customer
My husband and I bring all of our vehicles here, because we have unlimited trust in the technician Hank.

SP
Samson P.
Auburn, WA
Chevrolet Impala Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Samson said Hank is humble. He felt like after it was done, he wanted to help him out. Samson said they've got a lifetime customer.
This review was collected via phone interview by Customer Research Inc.

LB
Laci B.
Washington
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Laci said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Renton, WA
Geo Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
96 Tracker AC and service
As usual the service of my AC and scheduled auto service were succinct and without issue.

Restored AC was a bleesing. Dye was also installed to potentially diagnose any leaks.

Great shop to deal with.

TF
Tony F.
Renton, WA
Subaru Baja
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Great service
rebalanced front tires. they had lost 1 oz each. Took us in on short notice and got us right out.

EG
Eric G.
Auburn, WA
Toyota Supra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Eric said the staff was very informative, friendly, knowledgeable, and answered all his questions in a timely manner. The price was competitive, the service was professional and he plans on having more work done there.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Puyallup, WA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Terry said he was very happy with the price, the work and how much it cost. He was told what was going to happen and it happened exactly as it was explained. The work was how much it was quoted to be. There were no surprises and he got the same outcome he was already trying to get with less money spent than anticipated.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 126 in total