My husband and I only trust the team at Auburn VW to handle our vehicles. From the sales staff to the mechanics, every individual really knows their stuff. They go above and beyond with customer service. We always choose the option to stay and wait for our work to be done because we genuinely enjoy hanging out/talking about cars with everyone there. Choose Auburn VW, you will not be sorry!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/17/2018

Thank you for your kind words. We truly value your business, and this is wonderful to hear. We'll see you soon!

Matthew Welch
General Manager

CAROL W.

Auburn, WA

Volkswagen Jetta

Verified

08/16/2018 Category: Service

Great service

Great service as usual. Friendly & knowledgeable staff!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/16/2018

Thank you for the 5 star review, Carol. We appreciate your business!

Matthew Welch
General Manager

RYAN M.

Auburn, WA

Volkswagen Jetta

Verified

08/14/2018 Category: Sales

New Jetta

Austin made the car buying process easy and stress free! I would definitely recommend Auburn VW to anyone.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/15/2018

Thank you for allowing us to earn your business, Ryan. We appreciate your wonderful review, and we'll pass the praise on to Austin. Congrats on your new VW Jetta!

Matthew Welch
General Manager

SHELLEY S.

Mukilteo, WA

Mazda CX-5

Verified

08/13/2018 Category: Sales

Call back

For about a week before I got the call back from Dwight I had been looking online for a Mazda CX-5. I had messaged a few car lots and heard nothing back from any of them. Dwight was the only one that called me back. The experience with him was great and I would recommend him and Auburn Volkswagen to all my friends and family.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/14/2018

Thank you for allowing us to earn your business, Shelley. We appreciate your kind words, and we're happy to hear everything went well. Congrats on your new Mazda CX-5!

Matthew Welch
General Manager

Verified Customer

Seattle, WA

Volkswagen Passat

Verified

08/13/2018 Category: Sales

Great seevice

I worked with Kevin, he was a great guy and very helpful. Very happy with my experience.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/13/2018

Thank you for allowing us to earn your business. We're glad to hear you had a pleasant experience with Kevin, and we appreciate you letting us know. We hope you're enjoying your new VW Passat!

Matthew Welch
General Manager

KIM C.

Renton, WA

Volkswagen Passat

Verified

08/11/2018 Category: Sales

Happy Customer

Thanks for making my purchase simple and agreeing to work on my terms, most comfortable experience ever.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/13/2018

Thank you for allowing us to earn your business, Kim. We're very happy to hear everything went so well, and we appreciate your positive feedback. Congratulations!

Matthew Welch
General Manager

Verified Customer

Renton, WA

Volkswagen Jetta

Verified

08/09/2018 Category: Service

Auburn VW Review

Service is overall outstanding from checking in to departing the facility.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for your kind words. We appreciate your business!

Matthew Welch
General Manager

DAVID M.

Sumner, WA

Volkswagen Passat

Verified

08/09/2018 Category: Service

Rear Window replacement

Had an. Issue that was difficult to identify and the team here took the time to make sure it was documented properly, submitted and covered under warranty. Install was quick and painless and the staff were all very nice and quick to help!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for the 5 star review, David. We're glad to hear everything went well, and we appreciate you letting us know. Take care!

Matthew Welch
General Manager

Verified Customer

Tacoma, WA

Volkswagen Touareg

Verified

08/08/2018 Category: Sales

TeamWorks

It’s Clear this team at Auburn VW, in sales and service is working together to overcome obstacles thrown their way. I’m a happy customer, plain and simple.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for allowing us to earn your business. We appreciate your kind words, and we're glad to hear everything went well. Congrats!

Matthew Welch
General Manager

LANCE L.

Bonney Lake, WA

Volkswagen Tiguan

Verified

08/08/2018 Category: Sales

The way they helped us with our finances.

The way Kevin and Dwight helped us with our vehicle throughout the process.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for your wonderful review, Lance. We're happy to hear you had such a great experience with Kevin and Dwight, and we hope you love your new vehicle. Congrats!

Matthew Welch
General Manager

THEODORE T.

Kent, WA

Volkswagen Jetta Sedan

Verified

08/08/2018 Category: Sales

Unbelievable fairness

I am so happy with no complaints none what so ever on my treatment just complete over the top fairness over the top!!!!!!!!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for allowing us to earn your business, Theodore. We're glad to hear everything went well, and we appreciate your great review. Congratulations!

Matthew Welch
General Manager

MIKE S.

Kent, WA

Volkswagen Eos

Verified

08/07/2018 Category: Service

Customer Service at its Best

Very quick and professional service. Auburn VW is the only place I will take my VW for service.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for the 5 star review, Mike. We truly value your business and appreciate your loyalty.

Matthew Welch
General Manager

HERMINIGILDO I.

Kent, WA

Volkswagen Jetta

Verified

08/07/2018 Category: Service

awesome service

they are timely and considerate people!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

We appreciate your business, Herminigildo. Thank you for your great review!

Matthew Welch
General Manager

TOM V.

Renton, WA

Volkswagen Tiguan

Verified

08/06/2018 Category: Service

Wonderful experience!

Everything was just as the man at the counter said it would be! So great!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for the 5 star review, Tom. We appreciate your business, and this is so nice to hear. We look forward to seeing you again!

Matthew Welch
General Manager

KENNETH L.

Kent, WA

Volkswagen ALLT

Verified

08/06/2018 Category: Sales

New car purchase

Excellent staff - everyone was very friendly and professional

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/09/2018

Thank you for allowing us to earn your business, Kenneth. We're glad to hear everything went well, and we appreciate you letting us know. Congrats on your new VW!

Matthew Welch
General Manager

Verified Customer

Covington, WA

Volkswagen Passat

Verified

08/06/2018 Category: Service

Amazing!

Super friendly and helpful staff! Simply excellent!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/06/2018

Thank you for the 5 star review. We appreciate your business!

Matthew Welch
General Manager

ALBERTO B.

Auburn, WA

Volkswagen Passat Sedan

Verified

08/06/2018 Category: Service

Big improvement

Work was completed quickly and professionally. Cost was discussed up front. No surprises. Very happy with service.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/06/2018

Thank you for your wonderful review, Alberto. We appriate you!

Matthew Welch
General Manager

RAMON H.

Kent, WA

Volkswagen Passat

Verified

08/04/2018 Category: Service

Very good service amazing service team

Excellent

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/06/2018

We appreciate your business, Ramon. Thank you for the 5 star review!

Matthew Welch
General Manager

PAVEL A.

Auburn, WA

Volkswagen Golf

Verified

08/04/2018 Category: Sales

!!!

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/06/2018

Thank you for allowing us to earn your business, Pavel. We're glad to hear you had a positive experience, and we appreciate you letting us know. Congrats on your new VW Golf!

Matthew Welch
General Manager

Verified Customer

Federal Way, WA

Volkswagen Jetta Sedan

Verified

08/04/2018 Category: Service

Great service and customer care

I came in and the front desk was very pleasant, great customer service. They did a good job with my car service.

Recommended

Matthew W., General Manager from Auburn Volkswagen responded on 08/06/2018

Thank you for your kind review. We're glad to hear your visit went well, and we look forward to working with you again.

Matthew Welch
General Manager

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3109 Auburn Way N
Auburn, WA 98002

(253) 833-4940

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www.auburnvw.com

About Experience the Auburn VW difference. We take great care to improve our guest experience every day, offering the highest quality at a most competitive price for Volkswagen vehicles and used cars. Our dealership also provides a top-notch service center, expansive parts department, and auto detail shop to keep your vehicle at its best. Visit our website or give us a call to schedule an appointment today.

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Auburn Volkswagen

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