Auffenberg Hyundai of Cape Girardeau

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573-332-1711
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Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

383 Reviews

5 star
71%
4 star
16%
3 star
5%
2 star
1%
1 star
4%

ReScore Reviews™ (10)

ReScore
Overall Rating 3.900002/5Overall Rating 3.900002/5Overall Rating 3.900002/5rating 3.900002rating 3.900002
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews

LL
Launa L.
Cairo, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Hyundai
Got the recall on my car done quickly thanks.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/14/2019

We work hard to get our customers in and out quick while still having the high level of work done!    Have a great weekend :) 

DE
David E.
Cape Girardeau, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
David
Thanks for the quick service.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/14/2019

Thank you for your business!  Have a great weekend :)

JV
Joe V.
Cape Girardeau, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Joe
Friendly and quick service.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/11/2019

Good Morning!   Thank you for your business and feedback.  We work hard to treat our customers like family.   Have a great week!  :)

LJ
Linda J.
Sikeston, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
They take care of my car.
It's a good feeling to know that I have honest people to keep me informed of what my car needs, when it is needed.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/08/2019

Thank you for your feedback!  Have a great weekend :)

AW
Amy W.
Carmi, IL
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Oil service
Full synthetic oil changes could be a little bit cheaper. Other than that, no problems here!
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/08/2019

I will look into how we can do that in the future. Full synthetic oil is always more due to being a better product and lasting longer.   I want to thank you for your business and feedback.  Have a great weekend :) 

JP
James P.
Delta, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
James
Quick friendly service.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/08/2019

Thank you for your business and time to send feedback to us!  Have a great weekend :) 

DC
Debra C.
Tamms, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Debra Cox
Great place to get service work done
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 02/01/2019

Thank you for your feedback!  Have a great weekend :) 

DE
David E.
Cape Girardeau, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Quick
Best service around.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 01/31/2019

Awsome!  Great to hear,  have a great weekend!  :) 

KW
Kari W.
Jackson, MO
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Great service
Fast and friendly service.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 01/31/2019

Thank you for your business and feedback!  :) 

DA
Deborah A.
Cape Girardeau, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Recent Service
Courteous and professional
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 01/29/2019

Thank you for your business and feedback!  Have a great week :)

JM
Joyce M.
Poplar Bluff, MO
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Joyce McDonald
Excellent service. They don't mind explaining something that you don't understand. Awesome service.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 01/26/2019

Thank you for your feedback and your business.  Have a great weekend :)

Verified Customer
Piedmont, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Service is great.
Fast and friendly.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 01/08/2019

Thank you for your feedback and business!  We work hard to get you in and out while maintaining a high standard of service.   Have a great week :) 

LT
Laverna T.
Mounds, IL
2010 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2018 Category: Service
Service is begun immediately upon arrival. Several updates are given during the wait.
I appreciated the car wash.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 12/30/2018

Thank you for your feedback!     Have a Happy New Year :)

MP
Michael P.
Sikeston, MO
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Excellence
Always in and out. If anything needs to be explained, the staff is reliable to share the information on what’s needs to be done.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 12/30/2018

Happy New Year :)     Thank you for your bussiness and time to give us feedback on our services. 

DS
Denise S.
Ste. Genevieve, MO
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
My hyundai
Always a pleasant experience coming here. I love my 2014 Tucson. Its been a great car and this dealership has been wonderful.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 12/10/2018

Very happy  to hear that!   We treat our cusotmers like family, we enjoy your business.  See you on your next visit :) 

JB
James B.
Bloomsdale, MO
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Since I live 60 miles north, it would be nice a complimentary car would be provided when service is being done .
I found Zach good to work out a time frame for service. However, it would help to have a vehicle provided for out of town customers.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 12/07/2018

Thank you for your feedback!  We do offer free shuttle service for the greater Cape Girardeau area.  When a customers car is here and can't leave due to a break down, we do offer our rental cars at $25/day.  Have a great weekend, see you on your next service :) 

SR
Steven R.
Sikeston, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
The people
Great customer service
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 12/03/2018

Thank you for your feedback!  We work hard to treat our customers like family.   Have a great evening :) 

ER
Earlene R.
Malden, MO
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Excellent service
Fast and efficient.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 11/29/2018

Thank you so much for your business!  Look forward to seeing you again :) 

LG
Lula G.
Charleston, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Friendly
All employees are very friendly
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 11/23/2018

Thank you for your business. Have a great weekend :)

LR
Linda R.
Sainte Genevieve, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Great customer service
Service department is very professional and very efficient.
Recommended
TERRY W., Service Manager from Auffenberg Hyundai of Cape Girardeau responded on 11/19/2018

Thank you for the kind words!  Have a great thanksgiving :)