Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

77 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


HR
Haley R.
Troy, MI
Dodge Caravan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2018 Category: Service
Haley said she had to get the brakes relined at another facility. This business' staff tightened the lug nuts too much. They shook and snapped in half She had to replace the tire.
This review was collected via phone interview by Customer Research Inc.
Joel M. from Auto and Truck Repair responded on 07/17/2018

While we will always stand behind the work we do here, and do our best to correct any mistakes in a professional manner, this incident is outside of the norm. Your boyfriend was an employee here for a short time, he brought the vehicle in and worked on it, and then he quit and moved away. Regardless, we would have helped if something was done incorrectly at our shop, but thsi is the first we have heard about a problem at all??


VP
Vince P.
Madison Heights, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Vince said it was overall good service.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Sterling Heights, MI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Tim said he has been using this business for years and he has no intention on stopping. He can go at the last minute and they will knock it out.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Sterling Heights, MI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Tim said he has been using this business for years and he has no intention on stopping. He can go at the last minute and they will knock it out.
This review was collected via phone interview by Customer Research Inc.

CD
Carleene D.
Troy, MI
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Carleen said she's been going to this facility for a long time and the staff is always really good to her.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Bloomfield Hills, MI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Dave said they have been taking care of his vehicles for 30 years, and the service was great.
This review was collected via phone interview by Customer Research Inc.

RD
Rajat D.
Farmington, MI
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Rajat said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TB
THOMAS B.
Clarkston, MI
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Friendly reliable service at a good price!!
Scotty was great. Knowledgeable about my A/C issue, ordered part on the spot and worked on my truck at my scheduled time. Quite satisfied with the work done. And at a fair price.

RM
Rohit M.
Troy, MI
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Rohit said that he has never had an issue with the place and they met all of his expectations.
This review was collected via phone interview by Customer Research Inc.

FL
Ferndnado L.
Troy, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ferndnado said it was good service at this business. They didn't make him wait . Everything was on time.
This review was collected via phone interview by Customer Research Inc.

BE
Balaji E.
Auburn Hills, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Balaji said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Leonard, MI
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
These guys are great!
I've been going to Auto and Truck Repair for 2 years and the customer service is the best around. They are always looking out for your best interest.

Verified Customer
Royal Oak, MI
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Best auto care service!
Exceptional, professional service! I've been going to them for years. Consistently polite and timely. They provide detailed information about work completed and suggestions for upcoming recommendations. Definitely value in the discount card.

JS
JACK S.
Troy, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Quick, efficient and honest service
I was very pleased with the quick service. I have been going to these guys for decades and they always do great work and I can trust them.

GA
George A.
Bloomfield Hills, MI
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
George said the service the business provides is good, and the prices are competitive.
This review was collected via phone interview by Customer Research Inc.

CH
CHUNZI H.
Troy, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Truly honest business
This is a one-of-a-kind business. The guys are so honest that they only change your brake pads when it's necessary. I was told by my dealer that my brake pads were low. The guys checked my brake pads and they found out there is still 75% of life in them. They didn't charge me anything for the check up and suggested no service is needed now. I switched my groupon into store credit in equal value and I will use it for oil change in the future. Because they have good price for oil change as well. Good trust worthy neighborhood car service in Troy! Hard to find nowadays.

VV
Vlad V.
Franklin, MI
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Vlad said the staff did a good job overall.
This review was collected via phone interview by Customer Research Inc.

LZ
Ligang Z.
Troy, MI
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Ligang said it was an okay service that the staff provided because it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

AK
Amanda K.
Troy, MI
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Amanda said the facility worked with her schedule and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

AA
Andrew A.
Madison Heights, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Andrew said that he has been going to the facility for many years and he appreciates Joel and Scott.
This review was collected via phone interview by Customer Research Inc.

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