Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

476 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


SH
STEPHEN H.
Houston, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Repair
professional repair and timely.

TH
TODD H.
Katy, TX
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Friendly service you can count on
I have been using this Auto Check for years. They are always friendly and honest.

KY
K.C./DANA Y.
Katy, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Inspection
Great service always!

MS
MELVIN S.
Katy, TX
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2018
Replaced tire sensor on 2008 Silverado Pickup
Only took 1.5 hours. At first, none of the sensors were registering. But, only took a drive around the block for them to activate.

However the hub cap on my Silverado fell off in the drive upon arriving home - luckily. The hub cap has plastic nuts that are screwed on, it's not a snap on like other. Thought I would let you for the next customer.

DW
DEB W.
Katy, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Personal & professional
These guys know their business! They have always been very honest with me on all of my vehicles and have never tried to sell me something I don’t need.
I highly recommend them

CR
Christine R.
Texas
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Christine said they were very nice. They explained everything about the work they were doing and they made her feel very comfortable.
This review was collected via phone interview by Customer Research Inc.

IR
ILMA R.
Brookshire, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Attentive
You are welcomed the second you walk in. They answer all your questions and/or concerns, in detail so you can understand, if needed. Atmosphere is clean, shop is organized and clean... and every one is doing/working on something...

KH
Kevin H.
Katy, TX
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Kevin said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

AW
Alice W.
Houston, TX
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Alice said the employees were efficient and they told her the inspection would be done in 30 minutes and it was done in exactly 30 minutes.
This review was collected via phone interview by Customer Research Inc.

SB
STEVE/MARISA B.
Katy, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Thank you!
Thank you all again for taking the worry away! I’m taking my daughter to college and had her take the car to Autocheck to make sure the tires and everything is good and ready to make the drive to Arkansas. You guys took great care of the car. Great service always. Thank you again!!!!

DD
Damian D.
Katy, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Damian said that the business really takes care of his vehicle. When the staff do an inspection, he find out what order the work needs to be done. They are top notch and very professional. It's always a team effort.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Katy, TX
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Tony said the employees were knowledgeable, attentive and did what they said.
This review was collected via phone interview by Customer Research Inc.

XN
Xuan N.
Katy, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Xuan said the staff was courteous and they took their time answering her questions. The staff was honest and direct about the cost of the repairs.
This review was collected via phone interview by Customer Research Inc.

JE
Jeffery E.
Houston, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Jeffery's son. He said the service he received was fantastic, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

CW
Clayton W.
Katy, TX
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Clayton said the business seemed to get the job done and the business notified him of other issues with his vehicle but did not pressure him to fix them since the problems were not urgent. However they could have called and told him his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Katy, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
James said the business got the service done real quick.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Katy, TX
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jeff said the business always does a good job and are quick to find the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Conrad S.
Katy, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Conrad said the timeliness of the business was good and they are conveniently located to his house.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Katy, TX
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great staff always treated honestly and fairly
Great Job as usual

TC
TOMAS C.
Katy, TX
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
OIL CHANGE
They change the oil to our two Lexus RX350. They were quick, responsive and very thorough. The guys at front are fun to talk to and the mechanics (don’t talk to much) do a really good job. In particular, they were very clean by not leaving oily and greasy spots in the interior of the vehicles, the body or the engine, something that happened many times in other places.

Displaying Review 1 - 20 of 476 in total