Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

470 Reviews

99% Would Recommend
Latest Review about 10 hours ago

Reviews


IR
ILMA R.
Brookshire, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Attentive
You are welcomed the second you walk in. They answer all your questions and/or concerns, in detail so you can understand, if needed. Atmosphere is clean, shop is organized and clean... and every one is doing/working on something...

KH
Kevin H.
Katy, TX
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Kevin said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

AW
Alice W.
Houston, TX
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Alice said the employees were efficient and they told her the inspection would be done in 30 minutes and it was done in exactly 30 minutes.
This review was collected via phone interview by Customer Research Inc.

SB
STEVE/MARISA B.
Katy, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Thank you!
Thank you all again for taking the worry away! I’m taking my daughter to college and had her take the car to Autocheck to make sure the tires and everything is good and ready to make the drive to Arkansas. You guys took great care of the car. Great service always. Thank you again!!!!

DD
Damian D.
Katy, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Damian said that the business really takes care of his vehicle. When the staff do an inspection, he find out what order the work needs to be done. They are top notch and very professional. It's always a team effort.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Katy, TX
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Tony said the employees were knowledgeable, attentive and did what they said.
This review was collected via phone interview by Customer Research Inc.

XN
Xuan N.
Katy, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Xuan said the staff was courteous and they took their time answering her questions. The staff was honest and direct about the cost of the repairs.
This review was collected via phone interview by Customer Research Inc.

JE
Jeffery E.
Houston, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Jeffery's son. He said the service he received was fantastic, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

CW
Clayton W.
Katy, TX
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Clayton said the business seemed to get the job done and the business notified him of other issues with his vehicle but did not pressure him to fix them since the problems were not urgent. However they could have called and told him his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Katy, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
James said the business got the service done real quick.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Katy, TX
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jeff said the business always does a good job and are quick to find the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Conrad S.
Katy, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Conrad said the timeliness of the business was good and they are conveniently located to his house.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Katy, TX
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great staff always treated honestly and fairly
Great Job as usual

TC
TOMAS C.
Katy, TX
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
OIL CHANGE
They change the oil to our two Lexus RX350. They were quick, responsive and very thorough. The guys at front are fun to talk to and the mechanics (don’t talk to much) do a really good job. In particular, they were very clean by not leaving oily and greasy spots in the interior of the vehicles, the body or the engine, something that happened many times in other places.

JS
Jeremy S.
Katy, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Jeremy said that the facility is great, they complete work quickly and only do what is needed. He has been going there ten years or more and they know exactly what his vehicle needs.
This review was collected via phone interview by Customer Research Inc.

SP
Sean P.
Houston, TX
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Sean said the staff made service easy, and completed the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PM
Phil M.
Katy, TX
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Phil said he wouldn't go any place else. He hopes they don't change the ownership or the management.
This review was collected via phone interview by Customer Research Inc.

MM
MALCOLM M.
Katy, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
The BEST around!!
A repair shop that's honest and won't take you to the cleaners. Willing to do what it takes to make you happy and actually save you a dollar. The best customer service around. Always have solutions to your problem and will actually help you find the best, cheapest and route. Not many shops out there willing to save you money!! These good old boys do!! Please don't go anywhere else, this is the only place to take your ride.

KL
Keith L.
Houston, TX
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Keith said the staff members were friendly, they were quick, and provided quality service.
This review was collected via phone interview by Customer Research Inc.

BB
Blair B.
Houston, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Blair said the staff provided quick service.
This review was collected via phone interview by Customer Research Inc.

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