Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

694 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


PM
Paul M.
Colfax, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Quality service
If you have an issue with anything Dave will take care of it right away

MB
Mark B.
Lafayette, IN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Mark said the mechanic is fast and the work always turns out great.
This review was collected via phone interview by Customer Research Inc.

SW
Shahidah W.
Lafayette, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Shahidah said the business does good work. Everyone there is very friendly. The work they do is at a great reasonable price.
This review was collected via phone interview by Customer Research Inc.

LM
Lora M.
Lafayette, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Lora said the staff got her vehicle in and out fast. They got it fixed.
This review was collected via phone interview by Customer Research Inc.

BM
Brent M.
Boswell, IN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Brent said they are top notch. They've been fair with him and up front. They do good work. Also, they've serviced two vehicles for him and he's going there today.
This review was collected via phone interview by Customer Research Inc.

AM
Alan M.
Delphi, IN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Good mechanics!
This group is honest and down to earth. They are competent and knowledgeable.
I put up with this rattle somewhere in my front-end suspension for 3 years because the dealership mechanics couldn't find the problem. Finally, when I took my car in to AD&RC for a brake job, I mentioned this other problem and these guys (Jeremy) found it right away. Once they fixed the STABILIZER BAR CONTROL LINK, the rattle was gone. Also, the brake job was less expensive because they only did what was needed. The dealership wanted to replace some things that was not needed.

TH
Teresa H.
Lafayette, IN
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Teresa said that the place was quick, accommodating and very nice.
This review was collected via phone interview by Customer Research Inc.

RH
Russ H.
Clarks Hill, IN
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Russ said the service was fine and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

RM
Roger M.
Veedersburg, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Good people and they know there stuff.
They checked the car out and came to me with the diagnosis. Then came back with the different probabilities and the cost of each. I gave the go ahead and within a short amount of time had the problem solved. Replaced the shock sensor wiring harness. I was very impressed.

MJ
Matt J.
Lafayette, IN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
As always, top rate service
I can always rely on Dave to provide honest, quality work.

DC
Dan c.
West Lafayette, IN
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2019
Should have written this many years ago.
Here's an excerpt from the letter that I sent to Auto Diagnostics in April 2010:

"My car had a shake and shimmy, pulled to the right, and the dashboard lit up when I made a left hand turn. Dave at ADRC replaced the steering angle sensor, charged me $500, and when I picked up the car, it still did the same thing.

I took it to Lafayette Wal-Mart on SR 26, the mechanic (Wayne) replaced the tire and the problem was fixed. He even called me over to show me where the tire was rubbing and what problems it would cause.

When I called Dave and told him the situation he asked me if I was trying to “----” him off. I suppose that I would be angry, too, if I had just charged a customer $500 and hadn’t fixed the problem, and then a tire and lube express guy at Wal-Mart, found and fixed the problem in 5 minutes.

He claimed that my complaint was with Mercedes, since they were the ones that gave him the errant codes about the steering angle sensor. My response is simple, “I didn’t take the car to Mercedes, I took it to him, and he was confident that he could fix it. He didn’t fix it, he didn’t even take it on a road test, which would have shown him that the problem had not been remedied.

After a few more minutes of yelling at me, sprinkled with his vulgarities he hung up. I sent him a letter telling him that if didn’t respond by April 10, 2010, that I would take it up with the Better Business Bureau and my credit card company, Discover."

MM
Manuel M.
Dayton, IN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Manuel said that the place did a good job, were very polite and he had no problems.
This review was collected via phone interview by Customer Research Inc.

AC
Adam C.
Mulberry, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Adam said the employees were professional. They repaired his vehicle quickly. They completed service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Monticello, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Bob said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Lafayette, IN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Mark said that the place had good communication, fast service and fair pricing.
This review was collected via phone interview by Customer Research Inc.

LM
Lora M.
Lafayette, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Lora said the business was friendly, her vehicle was in and out fast, at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JF
Julie F.
West Lafayette, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Julie said the business was very accommodating. She was really comfortable talking with them on the phone.
This review was collected via phone interview by Customer Research Inc.

DO
Dominic O.
Battle Ground, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Dominic said the business provides excellent customer service. All of the work they do is guaranteed.
This review was collected via phone interview by Customer Research Inc.

TS
Tommy S.
Lafayette, IN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Thank you!
Was given very prompt service and I have heat in my vehicle for the first time in two years. They were able to fix what another shop in town wasn’t.

JT
John T.
Lafayette, IN
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
OMG the VERY BEST!!!
If you want your car fixed and fixed well go see Dave! If you want to be sure that your car stays fixed go see Dave! If you want to go somewhere that you can trust and feel happy about go see Dave!

Displaying Review 1 - 20 of 694 in total