Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

642 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


KM
Karen M.
Lafayette, IN
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Karen said she no issues with the service the business provided. They did what needed to be done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
Logansport, IN
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Todd said he doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

JR
Jan R.
West Lafayette, IN
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Outstanding service
I've had Dave working on my Mini Cooper for years and the car runs like a charm. Dave is knowledgeable about the workings of my car and my car is always ready at the time promised.

Dave is a wonderful guy, and I will miss him when my husband and I move out of state in July. Thanks, Dave, for everything these past years!

WS
Wyatt S.
Lafayette, IN
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Wyatt said that the facility provided him with good service and were honest regarding issues that were caused by them. He appreciated that.
This review was collected via phone interview by Customer Research Inc.

JS
Jenny S.
Clarks Hill, IN
Toyota Tundra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Jenny said they did a good job.
This review was collected via phone interview by Customer Research Inc.

GG
George G.
Lafayette, IN
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
George said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AP
Amelia P.
Lafayette, IN
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Amelia said the staff do a really good job on the work. She was quoted for a higher price on the radiator than it came out in the end, but instead of calling her to let her know and having her pay less overall, the staff added on a muffler without consulting her about it. She had to pay the same amount in the end as planned in the beginning, but she could have used the extra money. They should have checked with her first.
This review was collected via phone interview by Customer Research Inc.

RA
Ruby A.
Lafayette, IN
Kia Spectra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ruby said the service was great and she's very satisfied.
This review was collected via phone interview by Customer Research Inc.

DO
Dominic O.
Battle Ground, IN
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Dominic said they have been nothing but great. He has been a customer for 2 years now and he loves them.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
West Lafayette, IN
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Michael said the price could have been a little bit better but overall, the service was great at this business. The people were nice and it was done in a timely manner
This review was collected via phone interview by Customer Research Inc.

AS
Amber S.
Cary, NC
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Amber said they were willing to help, and they were nice. They accommodated her.
This review was collected via phone interview by Customer Research Inc.

JW
Jean W.
West Lafayette, IN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jean said her experience was really good. The staff fixes her vehicle and she drives out happy.
This review was collected via phone interview by Customer Research Inc.

LM
Lawrence M.
West Lafayette, IN
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Lawrence said David did an outstanding job and he was very informative. The mechanic did a great job as well and he was also very helpful.
This review was collected via phone interview by Customer Research Inc.

RB
Ronnie B.
Lafayette, IN
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Ronnie said he had to go back to the facility because the issue was not fixed right the first time.
This review was collected via phone interview by Customer Research Inc.

LG
Lee G.
Lafayette, IN
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great service
Great crew at Automotive Diagnostics. Dave kept me well informed of my car needs and repair options. Very happy with service and payment terms with Syncrony Car Care Credit , 6 months same as cash.
Thank you,
Lee

JJ
John J.
Lafayette, IN
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
John said the facility always provides a good experience.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Dayton, IN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Integrity, value and quality of work. I will be back.
I assumed my trouble was going to be an expensive repair. I was pleased to find out it was only a fuse. I am happy to find an honest shop.

CB
Carla B.
Delphi, IN
Oldsmobile Ciera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Carla said the service was awesome. The work was done right the first time.
This review was collected via phone interview by Customer Research Inc.

CT
Caleb T.
Portland, OR
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Caleb said everything was fine. The employees had good communication and the work was done within a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Lafayette, IN
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
great work
outstanding job great people work done on time and price was good

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