Bill Smith's Auto
Featured Business
2.5 miles away
10/18/2017 - "PHENOMENAL SERVICE!!!"
"I absolutely love this Exxon. I drive from Hampton just to go to this service station. They have..."
Matt T. on 01/15/2014
Matt said the business was helpful and waived his diagnostics fee. He has no complaints.
Vehicle:
Honda Element
Category:
Service
Service Date:
01/11/2014
Review Created:
01/15/2014
This review was collected via phone interview by Customer Research Inc.
Kenneth W. on 01/06/2014
Recommended
Kenneth said he was not impressed with the service. They gave him a quote on repairs for his vehicle and the price was kind of high. He would not recommend them just yet. He said he will give them a second try before he will.
Vehicle:
Jeep Wrangler
Category:
Service
Service Date:
01/02/2014
Review Created:
01/06/2014
This review was collected via phone interview by Customer Research Inc.
Jolie C. on 11/26/2013
Jolie said the owner was very nice. They said it would take an hour and a half and it was on time. They were very reasonably priced. They did tell her there was another issue with the motor mount. They were supposed to call her with a quote and did not. Besides that, they were very fair.
Vehicle:
Dodge Grand Caravan
Category:
Service
Service Date:
11/25/2013
Review Created:
11/26/2013
This review was collected via phone interview by Customer Research Inc.
Johnson T. on 11/26/2013
Spoke with Janiya. She said this business explained everything that needed to be fixed on her vehicle really well.
Vehicle:
Mercedes-Benz S500
Category:
Service
Service Date:
11/22/2013
Review Created:
11/26/2013
This review was collected via phone interview by Customer Research Inc.
Rosemary W. on 11/20/2013
Rosemary said the issue was not fixed but the person she worked with was nice.
Vehicle:
Chevrolet TrailBlazer
Category:
Service
Service Date:
11/18/2013
Review Created:
11/20/2013
This review was collected via phone interview by Customer Research Inc.
KATHY L. on 11/18/2013
"Convenience & Reliability"
Auto Expert repairs and auto maintenance are outstanding. I have been a customer for a couple of years now, and I have always received outstanding service. I am also pleased with the cost. I recommend Auto Expert to any one who is seeking a reliable mechanic. This owner knows his trade and takes pride in his work. I am currently being serviced by Auto expert, and once again I am pleased with my service. I intend to continue to do business with them on all my cars.
Vehicle:
Toyota Tercel
Service Date:
11/16/2013
Review Created:
11/18/2013 10:34 PM
James A. on 11/16/2013
James said the business worked with him. He is in the Navy and had to change the appointment two times. They finished the oil change quickly.
Vehicle:
Nissan Altima
Category:
Service
Service Date:
11/08/2013
Review Created:
11/16/2013
This review was collected via phone interview by Customer Research Inc.
Keller T. on 11/12/2013
Keller is a completely satisfied customer.
Vehicle:
Mercury Sable
Category:
Service
Service Date:
11/02/2013
Review Created:
11/12/2013
This review was collected via phone interview by Customer Research Inc.
Kevin E. on 11/11/2013
Kevin said the service was great, but repairs took a month longer than he expected. The business told him the delay was caused by waiting on parts to be delivered.
Vehicle:
Dodge Pickup
Category:
Service
Service Date:
11/05/2013
Review Created:
11/11/2013
This review was collected via phone interview by Customer Research Inc.
James O. on 11/09/2013
James said they took care of him and they did a good job with his vehicle. It took longer to get his vehicle back.
Vehicle:
Nissan Titan
Category:
Service
Service Date:
11/06/2013
Review Created:
11/09/2013
This review was collected via phone interview by Customer Research Inc.
Allen G. on 10/25/2013
Recommended
Allen said the service was good, but it was very costly. He said it cost so much that he will not recommend this business to others and he will not come back.
Vehicle:
Mercedes-Benz 190E
Category:
Service
Service Date:
10/21/2013
Review Created:
10/25/2013
This review was collected via phone interview by Customer Research Inc.
Jusha R. on 10/24/2013
Jusha said so far things are fine and he was satisfied.
Vehicle:
Infiniti G35
Category:
Service
Service Date:
10/20/2013
Review Created:
10/24/2013
This review was collected via phone interview by Customer Research Inc.
Bruce B. on 09/24/2013
Bruce said they are excellent at everything. The help is really good and Brian is great. He is glad they are in an area that is convenient for him.
Vehicle:
Hyundai Elantra
Category:
Service
Service Date:
09/19/2013
Review Created:
09/24/2013
This review was collected via phone interview by Customer Research Inc.
Emily P. on 09/18/2013
Emily said this business was open on Sunday and repaired her tire right away.
Vehicle:
Dodge Grand Caravan
Category:
Service
Service Date:
09/15/2013
Review Created:
09/18/2013
This review was collected via phone interview by Customer Research Inc.
Christan A. on 08/29/2013
Christan said this business always takes good care of his vehicle. During his last visit, he was not kept informed about the status of his vehicle. They did not inform him that they were keeping his vehicle overnight. He had to contact them three times the next day and each time they told him the vehicle would be ready at a different time, until he got his vehicle at 5:30 pm. The personnel are very friendly, courteous, and professional.
Vehicle:
Ford Mustang
Category:
Service
Service Date:
08/20/2013
Review Created:
08/29/2013
This review was collected via phone interview by Customer Research Inc.
Clifton C. on 08/24/2013
Clifton said the service he received was good.
Vehicle:
Ford Escort
Category:
Service
Service Date:
08/01/2013
Review Created:
08/24/2013
This review was collected via phone interview by Customer Research Inc.
Anzonda S. on 08/14/2013
Spoke with Anzonio. He said the people at this business were courteous.
Vehicle:
Ford Expedition
Category:
Service
Service Date:
07/23/2013
Review Created:
08/14/2013
This review was collected via phone interview by Customer Research Inc.
Clark A. on 08/12/2013
Clark said the service at this business was quick and efficient.
Vehicle:
Kia Spectra
Category:
Service
Service Date:
07/24/2013
Review Created:
08/12/2013
This review was collected via phone interview by Customer Research Inc.
Channel W. on 08/09/2013
Channel said she received quick service from the business.
Vehicle:
Honda Accord
Category:
Service
Service Date:
07/26/2013
Review Created:
08/09/2013
This review was collected via phone interview by Customer Research Inc.
Deva A. on 07/31/2013
Deva said she had some customer service issues. They did not return her calls or keep her informed about the process. She had to call them for information.
Vehicle:
Lexus ES 300
Category:
Service
Service Date:
07/26/2013
Review Created:
07/31/2013
This review was collected via phone interview by Customer Research Inc.
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