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Auto Expert

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(152 Reviews)
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Score Details

5 stars
72%
4 stars
15%
3 stars
3%
2 stars
2%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

full service Auto and repair shop. full service Auto and repair shop.

Categories
Auto Repair, Repair Shop, Auto Maintenance
Contact
(757) 873-2886
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 5:30 PM
Sun
8:00 AM - 2:00 PM
* Eastern Time (Us & Canada)
1808 George Washington Mem Hwy Yorktown, VA 23693
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Auto Expert's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(152 Reviews)
Write a Review
Recent Reviews
MT
Matt T.
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2014
verified customerVerified Customer
Category: Service
Matt said the business was helpful and waived his diagnostics fee. He has no complaints.
Recommended
KW
Kenneth W.
Yorktown, VA
Jeep Wrangler
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/06/2014
verified customerVerified Customer
Category: Service
Kenneth said he was not impressed with the service. They gave him a quote on repairs for his vehicle and the price was kind of high. He would not recommend them just yet. He said he will give them a second try before he will.
Not Recommended
JT
Johnson T.
Hampton, VA
Mercedes-Benz S500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2013
verified customerVerified Customer
Category: Service
Spoke with Janiya. She said this business explained everything that needed to be fixed on her vehicle really well.
Recommended
JC
Jolie C.
Toano, VA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2013
verified customerVerified Customer
Category: Service
Jolie said the owner was very nice. They said it would take an hour and a half and it was on time. They were very reasonably priced. They did tell her there was another issue with the motor mount. They were supposed to call her with a quote and did not. Besides that, they were very fair.
Recommended
RW
Rosemary W.
Poquoson, VA
Chevrolet TrailBlazer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/20/2013
verified customerVerified Customer
Category: Service
Rosemary said the issue was not fixed but the person she worked with was nice.
Recommended
KL
gravatar
KATHY L.
Hampton, VA
Toyota Tercel
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2013
verified customerVerified Customer
Convenience & Reliability
Auto Expert repairs and auto maintenance are outstanding. I have been a customer for a couple of years now, and I have always received outstanding service. I am also pleased with the cost. I recommend Auto Expert to any one who is seeking a reliable mechanic. This owner knows his trade and takes pride in his work. I am currently being serviced by Auto expert, and once again I am pleased with my service. I intend to continue to do business with them on all my cars.
Recommended
JA
James A.
Hampton, VA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2013
verified customerVerified Customer
Category: Service
James said the business worked with him. He is in the Navy and had to change the appointment two times. They finished the oil change quickly.
Recommended
KT
Keller T.
Mercury Sable
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2013
verified customerVerified Customer
Category: Service
Keller is a completely satisfied customer.
Recommended
KE
Kevin E.
Dodge Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2013
verified customerVerified Customer
Category: Service
Kevin said the service was great, but repairs took a month longer than he expected. The business told him the delay was caused by waiting on parts to be delivered.
Recommended
JO
James O.
Yorktown, VA
Nissan Titan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2013
verified customerVerified Customer
Category: Service
James said they took care of him and they did a good job with his vehicle. It took longer to get his vehicle back.
Recommended
AG
Allen G.
Yorktown, VA
Mercedes-Benz 190E
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2013
verified customerVerified Customer
Category: Service
Allen said the service was good, but it was very costly. He said it cost so much that he will not recommend this business to others and he will not come back.
Not Recommended
JR
Jusha R.
Mount Pleasant, SC
Infiniti G35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2013
verified customerVerified Customer
Category: Service
Jusha said so far things are fine and he was satisfied.
Recommended
BB
Bruce B.
Yorktown, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2013
verified customerVerified Customer
Category: Service
Bruce said they are excellent at everything. The help is really good and Brian is great. He is glad they are in an area that is convenient for him.
Recommended
EP
Emily P.
Youngstown, OH
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2013
verified customerVerified Customer
Category: Service
Emily said this business was open on Sunday and repaired her tire right away.
Recommended
CA
Christan A.
Ford Mustang
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/29/2013
verified customerVerified Customer
Category: Service
Christan said this business always takes good care of his vehicle. During his last visit, he was not kept informed about the status of his vehicle. They did not inform him that they were keeping his vehicle overnight. He had to contact them three times the next day and each time they told him the vehicle would be ready at a different time, until he got his vehicle at 5:30 pm. The personnel are very friendly, courteous, and professional.
Recommended
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