Bill Smith's Auto & Air

I have taken all of my vehicles here for maintenance and repair. It is a well run business and all of the mechanics are amazing.

This place is amazing. They continually provide Fast, Courteous and Reliable Service. This is their standard time and time again. If you want it done right the first time at a fair and reasonable price, this should be your only stop.

I have been going there for over five years and I will continue to do so.

Greeted with a Smile. Eye contact, Knowledgeable and Honest.

Excellent service by very knowledgeable people. They have performed numerous repair and maintenance jobs for me and my relatives.

Steven said the people were very professional and the business was clean plus good work.

Another great service visit at Bill Smiths. We have been customers for 30 years and are pleased with the consistently high level of service and the down to earth recommendations for repairs. This visit was for an oil and filter change, the kind of routine maintenance that keeps our cars running well.

Patrick said the business was very quick, knowledgeable, and got his vehicle done. He says the price wasn't too bad.

I always have a wonderful experience. Bill Smith's Auto only does what is needed to be done to my vehicle. Very Satisfied customer

Kristen said the staff are always great and they have good customer service.

Honest, reputable business. Will not take advantage of you. The only place to go.

My vehicle inspection was accomplished promptly. I appreciated that all the appropriate protocols dealing with Covid-19 prevention appeared to
be being complied with.

Well I guess it`s a sign of the times. I have taken my truck there for the past 8 years for my inspection always great service before. I failed this time , no big deal I fixed it the same day. But here`s the sad part . I didn`t know or realized that they schedule everyone at 8 am in the morning . I dropped it off at 8 am that morning and had to call back later that day to find out if it was ready missed a half a days work because of it a full day total over all .I thought when it`s scheduled they do it then. Well almost 2 weeks later is the soonest they could get me back in to look and see the problem was fixed there is a little more to the story . I know the world is in a crazy place right now. But please explain this to customer next time. I do not blame them but please let people know what`s going on. Cost me time and money.To set it right I took it back this morning and explained to them the situation and I was taken care of and out the door at 8:21 am so it was annoying but in the end I was treated right.

Another well know shop on Pembroke Avenue who's name I want mentioned, couldn't fix the A/C on my LR3. However, Bill Smith was able to get my A/C running without issues cheaper than the other shop,

I am never disappointed in the friendly caring customer service I received. They always go the extra mile to be sure the job is done and it is done right. I feel secure that when they have done the work I won’t have anymore problems with it. I believe the work is always done right and at a very reasonable price. I highly recommend them!!!!