Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47
4.5

( 152 Reviews )

91% Would Recommend
Latest Review almost 6 years ago

Reviews


MH
Maurice H.
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2013 Category: Service
Maurice said they fixed everything correctly and they told him what other repairs he would need.
This review was collected via phone interview by Customer Research Inc.

KL
Kathy L.
Toyota Tercel
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2013 Category: Service
Kathy said they were very informative and courteous. They did a good job. She was happy with everything and will continue to do business there.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2013 Category: Service
Michelle said the service was quick, fast and good.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2013 Category: Service
Jason said he really appreciates how nice and friendly and helpful they were. They also did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

CC
Clifton C.
Yorktown, VA
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2013 Category: Service
Clifton said they gave him good service at this business.
This review was collected via phone interview by Customer Research Inc.

EG
Erika G.
Newport News, VA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2013 Category: Service
Erika said they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

KT
Kayan T.
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2013 Category: Service
Kayan said this is a great business. The atmosphere is good and the people are honest.
This review was collected via phone interview by Customer Research Inc.

CA
Casey A.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2013 Category: Service
Casey said the service was prompt.
This review was collected via phone interview by Customer Research Inc.

MJ
MELISSA J.
Hampton, VA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2013
Good Service
The owner was very nice and down to earth.

LC
Larry C.
Isuzu Ascender
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2013 Category: Service
Larry said this business has good service, is accurate, and gets the work done in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

ML
Manuel L.
Newport News, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2013 Category: Service
Manuel stated the business has a good staff, with good service. The staff has performed a very excellent level of repair services and support. He would highly recommend the business for repair services.
This review was collected via phone interview by Customer Research Inc.

BC
Bjorn C.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2013 Category: Service
Bjorn said his vehicle runs perfectly since he brought it into this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Mitsubishi Eclipse
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/24/2013 Category: Service
David said they had his vehicle for a month and they didn't do anything to it. The business didn't put his battery in his vehicle and noted the owner took the battery home with him. The owner said he was afraid of break ins. The business wanted David to look for the parts and gave him phone numbers to call. He stated they gave him everything to do and further noted if he was going to look for the parts and everything else, he would've done the work himself.
This review was collected via phone interview by Customer Research Inc.
MANNY L. from Auto Expert responded on 01/29/2013
We did have the vehicle for a month and the reason for that is the part is hard to find "throttle body" that he promised htat he was going to bring to us and that never happened. In regards to the battery it was in the benefits of the customer considering the amount of break-ins we had recently and the customer received the battery back.

KW
KOURTNEY W.
Newport News, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2013
Banging service!!
A+

JD
James D.
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2013 Category: Service
James said he really appreciates how every thing was explained to him and the vehicle seems to be fine.
This review was collected via phone interview by Customer Research Inc.

TJ
Tari J.
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2013 Category: Service
Tari said that the waiting room could be larger and they need more women magazines.
This review was collected via phone interview by Customer Research Inc.

LA
Lee A.
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2013 Category: Service
Lee said they're great.
This review was collected via phone interview by Customer Research Inc.

FE
Fred E.
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2013 Category: Service
Fred said he likes the job they performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PK
PAUL K.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2013
Great Service
Manny and his team do great work and are sure to tell you what is the best thing to do within your budget. They are even willing to send you to someone that can give you better bang for your buck when certain work needs to be done.

GJ
Gale J.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Gale said the business completed the repairs quickly, the prices were good, and she would especially recommend the business' representative, Manny.
This review was collected via phone interview by Customer Research Inc.