Our Mission...
Is to promote integrity in the automotive service industry by utilizing honest business practices, providing top-quality care, and taking time to connect with our customers. We aspire to cultivate a professional and inviting experience that generates life-long relationships with our clients and employees.
Our Mission...
Is to promote integrity in the automotive service industry by utilizing honest business practices, providing top-quality care, and taking time to connect with our customers. We aspire to cultivate a professional and inviting experience that generates life-long relationships with our clients and employees.
Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration caused by the oil leak following your service. We understand your concern, especially since you had trusted us with your vehicle previously without issue.
We take your feedback seriously and will be addressing the situation with our team to help ensure it does not happen again.
We would also like the opportunity to make this right by applying a credit toward your next service with us. We appreciate your past business and hope to have the opportunity to earn back your confidence.
I've had oil changes here previously with no problems. Not sure if this time was new employee or simply not using a torque wrench to tighten the plug to factory specs. Customers shouldn't have to remind them to do this, but apparently, you do.