Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

169 Reviews

99% Would Recommend
Latest Review 9 months ago

Reviews


FM
Frank M.
Eureka, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015 Category: Service
Frank said this business did excellent work and satisfied him completely.
This review was collected via phone interview by Customer Research Inc.

LL
Lacey L.
Mc Kinleyville, CA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015 Category: Service
Lacey said she likes this business. They are nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LF
Letty F.
Eureka, CA
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015 Category: Service
Letty said the business followed up with her, answered her questions and performed good work.
This review was collected via phone interview by Customer Research Inc.

LB
Leeroy B.
Eureka, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Leeroy said this business was very good. They do wonderful work and he cannot say anything bad about them.
This review was collected via phone interview by Customer Research Inc.

DP
Debora P.
Arcata, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Deborah said they do very good work and she has a lot of confidence in this business.
This review was collected via phone interview by Customer Research Inc.

SW
Shaun W.
Eureka, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015 Category: Service
Shaun said this business is always fast, accurate and fair. The last time he went there, they did a fast and efficient job on his oil change.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Eureka, CA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2015 Category: Service
Joe said this business did a lot of work he did not authorize. He did not need an oil change and some other work they did not tell him they were going to perform. He was disappointed with that but otherwise they did a good job and he has been using them for ten years.
This review was collected via phone interview by Customer Research Inc.

RE
Rachel E.
Eureka, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Rachel said this business is always honest, helpful and they do a good job.
This review was collected via phone interview by Customer Research Inc.

SD
Susan D.
Fortuna, CA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015 Category: Service
Susan said the business treated her fairly. They did the work quickly and without an up sale. They were straight forward and informed her of issues that might arise in the future. This was one of the nicer experiences she has had with a business of this type in a long time. She left the business smiling.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Eureka, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015 Category: Service
Bill said he was fine with the way the work went. He knows the owner and he is content with work that was done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Eureka, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015 Category: Service
Chris said they did what she asked in a timely and cost effective manner.
This review was collected via phone interview by Customer Research Inc.

NF
Norm F.
Arcata, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2015 Category: Service
Norm said he likes the people at the business. They do good work and it is a great place to do business with.
This review was collected via phone interview by Customer Research Inc.

SV
SYDNEY V.
Garberville, CA
Volvo V50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2015
Like Family
I can trust Joe to be straightforward with me and listen to then check out my concerns. His crew is friendly, experienced and honest.

GC
GARY C.
Eureka, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2015
blender door
hind site is 20/20, not sure if I could have gotten by without replacing the blender door. I think i could have.

CF
Carol F.
Eureka, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Service
Carol said this business has always been good and she likes the way this business works, Every time she takes he vehicle to be looked at and serviced it performs well afterwards.
This review was collected via phone interview by Customer Research Inc.

SR
Scott R.
Kneeland, CA
Isuzu Trooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Spoke with Monica. She said this business does what they're supposed to and Joe did a good job.
This review was collected via phone interview by Customer Research Inc.

BK
Ben K.
Eureka, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Ben said this business is the best and he loves them.
This review was collected via phone interview by Customer Research Inc.

SA
Shana A.
Eureka, CA
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2015 Category: Service
Shana said this business was awesome.
This review was collected via phone interview by Customer Research Inc.

SN
Stephanie N.
Eureka, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2015 Category: Service
Stephanie said the person who helped her took her in on short notice and he took care of her vehicle. They gave her a coupon when she did not physically have hers. This business always takes care of whatever she needs.
This review was collected via phone interview by Customer Research Inc.

LN
Lynn N.
Eureka, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
Lynn said the business does a great job. The service and people are great as well.
This review was collected via phone interview by Customer Research Inc.