Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

(169 Reviews)

99% Would Recommend
Latest Review over 1 year ago

Reviews


RA
RHONDA A.
Eureka, CA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2016
Recent service
Always personable, always kind and efficient. Easy to works with. Our family has been coming for years.

BK
Bob K.
Ferndale, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2015 Category: Service
Bob said he was impressed with the staff. His son goes there and his son is satisfied as well.
This review was collected via phone interview by Customer Research Inc.

JG
Jackie G.
Eureka, CA
BMW 318ti
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2015 Category: Service
Jackie said she appreciates the business' employees. They are nice, polite, they keep her informed, and they do not take advantage of her. The facility is expensive, but she will continue to use them.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Eureka, CA
Mazda B2300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
James said the service was pretty good. The business is very trustworthy and honest. They do not lie and they make sure the job is done right.
This review was collected via phone interview by Customer Research Inc.

CW
Carol W.
Eureka, CA
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
Carol said the business was very friendly and helpful. They overlooked an issue with her vehicle that she had to get repaired at another facility. This caused an inconvenience in her travel plans.
This review was collected via phone interview by Customer Research Inc.

SN
Stephanie N.
Eureka, CA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2015 Category: Service
Stephanie said Joe took good care of the issues she had with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Eureka, CA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2015 Category: Service
Joe said this business did a lot of work he did not authorize. He did not need an oil change and some other work they did not tell him they were going to perform. He was disappointed with that but otherwise they did a good job and he has been using them for ten years.
This review was collected via phone interview by Customer Research Inc.