Overview

Overall Rating 4.21/5Overall Rating 4.21/5Overall Rating 4.21/5Overall Rating 4.21/5rating 4.21

19 Reviews

84% Would Recommend
78% Business Response
Latest Review over 1 year ago

Reviews


MR
Master R.
Rosharon, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/26/2016
Terrible service
Rude cashier rude service people would not recommend to anyone a day in my life

VW
VASHANDA W.
Missouri City, TX
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
State Inspection
The service was fast, friendly, and hassle free.

AS
Ashley S.
Missouri City, TX
Chevrolet Impala
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/20/2016 Category: Service
Ashley said she left her vehicle at this business for an entire day. She paid for the service and she still does not know what is wrong with her vehicle. She would not recommend this business for service for reasons already stated.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Fresno, TX
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Kevin said he is a regular customer at this business. He highly recommends them for service.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/23/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly


TM
Thomas M.
Missouri City, TX
Ford Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/17/2016 Category: Service
Thomas said this was the first time the business worked on his vehicle but they did a good job.
This review was collected via phone interview by Customer Research Inc.

RD
RHONDA D.
Missouri City, TX
Ford Escape
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/14/2016
Took 2 hour test drive used all my gas
Was going to come back after never
Kelly G. from Auto Max Two responded on 02/16/2016

I apologize if you felt we took to long to drive cycle your vehicle. We offered you a shuttle and as I explained if the 02 sensor did not fix your problem that meant the more costly repair would be needed. Most shops make the customer drive cycle their own vehicle and if the light comes back on the customer brings the vehicle back. I do not like doing that because I don't feel that is a complete repair. Some vehicles take up to 400 miles to drive cycle. I have all customer vehicles drive cycled if possible before releasing the vehicle, so the customer knows the repair is done and they will not need to come back for the same issue or a new one that may arise. Please let me know if their is anything I can do to make up for your bad experience.

Thank you,
Kelly
General Manager


KS
Kenneth S.
Missouri City, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Spoke with Nora. She said she was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business.

Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


AA
ALICIA A.
Houston, TX
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2016
Service
Professionalism and honesty.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


BS
BETTE S.
Sugar Land, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2016
great experience
Kelly, thanks for all your help---great job and great customer service--i have been telling all my friends. see you soon...
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


HJ
Harry J.
Missouri City, TX
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2016 Category: Service
Harry said this business is patient, kind, courteous, professional and understanding.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


LB
Lakiedra B.
Missouri City, TX
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Lakiedra said the customer service was awesome and the repairs were done quickly. She had no issues.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


GH
Gina H.
Missouri City, TX
Ford F450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Gina said they were very courteous. Kelly was very nice and everything was good. The mechanics were really good. It is a very nice place and everyone is greeted when they arrive. The service was excellent.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


RT
RAMONA T.
Missouri City, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016
Ramona Thomason
I like that they do what they say they will do, fast service and they don't lie to you to get over on you. And they are fun
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


FJ
FELIX J.
Missouri City, TX
BMW 320i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016
Price and customer service
Friendly people
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


LC
Lee C.
Missouri City, TX
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Service
Lee said they were kind and shared information he needed to know.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


LS
Leshaun S.
Missouri City, TX
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Service
Leshaun said the service provided by the employees was prompt. It only took 30 minutes to service his vehicle.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. 

Kelly Gubosh
General Manager


MG
Mark G.
Houston, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Service
Mark said he likes the people there and they do a good job.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


PS
Pervis S.
Missouri City, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Service
Pervis said this business does good work.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


WM
Wanda M.
Missouri City, TX
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Service
Wanda said she was happy with the service provided to her vehicle. Their employees were honest and the service provided was offered at a good rate.
This review was collected via phone interview by Customer Research Inc.
Kelly G. from Auto Max Two responded on 02/16/2016

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager


Displaying all 19 Review