Auto Mobile Detective LLC


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

591 Reviews

99% Would Recommend
Latest Review about 20 hours ago
Steve J. on 02/18/2018
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"Easy, Fast, Reliable"
Title says it all.
Vehicle: Nissan Rogue
Service Date: 02/15/2018
Review Created: 02/18/2018 05:41 PM
Angelo Z. on 02/18/2018
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"Great Honest Place (for a change)"
What a pleasant surprise to find an auto mechanic that is honest and reasonably priced. Just moved to FH and needed to find a new mechanic and after reading reviews, went to Auto Mobile Detective and met Kirk. He was awesome and the work performed was high quality without all of the dealer pressure. Thank You.
Vehicle: Lexus LS 400
Service Date: 02/16/2018
Review Created: 02/18/2018 07:37 AM
Monyou T. on 02/14/2018
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"great service"
Service was excellent, friendly and fair. Found great place to take my saturn sky for service
Vehicle: Saturn Sky
Service Date: 02/13/2018
Review Created: 02/14/2018 07:41 PM
Esperanza C. on 02/10/2018
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"Stellar Service, Ethical Employees, Great Experience. Again."
Hi Andrea! Yes, I am a huge fan of Automobile Detective, a mom-pop shop in Fountain Hills, and for good reason. Dropped off my car for B maintenance and an engine light indicator concern. My technician advisor, Kirk, (love the Boston accent) called me the next day and very carefully explained the recommended work, critical and non-critical items, and the costs involved. I authorized the work and my mechanic, Eric, went to work! Picked up my car the next day and not only did the bill come in under the initial quote, the parts and labor were under warranty, nationwide, for one full year or 12,000 miles. No surprises. Wow! I drove off that lot one very satisfied customer and confident of my car’s ability to survive the harsh Desert conditions this Summer. Thanks Kirk and Eric for your commitment to excellence and for your warm, friendly, and caring attitude. So very grateful! Esperanza
Vehicle: Mercedes-Benz C280
Service Date: 02/01/2018
Review Created: 02/10/2018 11:55 AM
Ed K. on 02/07/2018
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"New coils"
Great job of diagnosis, and quick repair at a fair price,
Vehicle: Mercedes-Benz CLK-Class
Service Date: 02/02/2018
Review Created: 02/07/2018 08:03 AM
Richard R. on 02/04/2018
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"100,000 mile check- up"
Since we were getting ready to travel more than an hour away and the car sits part of the year, we decided to have an oil change and check-up. At 100,000 miles there are necessary things to be done and they suggested some that would need to be done now and some that could wait. Things were done quickly and we are ready to go.
Vehicle: Chevrolet Traverse
Service Date: 02/02/2018
Review Created: 02/04/2018 04:17 AM
Verlyn H. on 01/29/2018
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"oil change service"
excellent and timely service
Vehicle: Mazda Mazda5
Service Date: 01/23/2018
Review Created: 01/29/2018 01:39 PM
Kirk H. at Auto Mobile Detective LLC responded on 01/30/2018

Thank you for trusting us with your vehicle!

Tim K. on 01/27/2018
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"Assistence with flat tire"
This was the only auto repair shop that would assist with changing a flat tire. They were very helpful with a job I could not perform!!
Vehicle: Lincoln MKC
Service Date: 01/25/2018
Review Created: 01/27/2018 10:29 AM
Kirk H. at Auto Mobile Detective LLC responded on 01/30/2018

Thank you Tim,
Let us know when we can be of further help...from oil changes, maintenance, or any thing else your vehicle may need..we will be there!
We really do try to treat our customers and their vehicles like family!

Cliff S. on 01/27/2018
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Cliff said the employees are excellent, helpful, and they are very thorough.
Vehicle: Toyota Pickup
Category: Service
Service Date: 01/25/2018
Review Created: 01/27/2018
This review was collected via phone interview by Customer Research Inc.
Pete O. on 01/25/2018
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Pete said he would recommend the business for service.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 01/15/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Pete O. on 01/25/2018
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Pete said he would recommend the business for service.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 01/15/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Linda L. on 01/24/2018
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"Best Service EVER!"
I'm new in town and so happy to have found a reputable car repair right out of the box. I needed an oil change and tire rotation, but Kirk took the time to give my car a total look over. As a woman, I've always feared being ripped off by unnecessary repairs, but Kirk shook off all my fears by his honesty, communication, and high standards for customer service. Thank you
Vehicle: Volkswagen Eos
Service Date: 01/22/2018
Review Created: 01/24/2018 08:30 AM
Kirk H. at Auto Mobile Detective LLC responded on 01/24/2018

Thank you Linda, It was a pleasure meeting you.  Welcome to Fountain Hills!

Andrea F. on 01/24/2018
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Andrea said the staff were friendly and honest. They always do a good job on her vehicle.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Doug Y. on 01/22/2018
Recommended badge inactive Recommended
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Doug said the business over charged him and the vehicle is not running.
Vehicle: Jeep Comanche
Category: Service
Service Date: 01/17/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Don H. on 01/19/2018
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Don said the business did a good job. He lives right across the street from the business, and that works for him.
Vehicle: Buick Century
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Don H. on 01/19/2018
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Don said the business did a good job. He lives right across the street from the business, and that works for him.
Vehicle: Buick Century
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Pat M. on 01/19/2018
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Pat said the service was the best.
Vehicle: Ram 1500
Category: Service
Service Date: 12/28/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Kirk H. at Auto Mobile Detective LLC responded on 01/24/2018

Thanks Pat!

Doug S. on 01/17/2018
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"Great Service "
Thanks for gettting to our Windstar very quickly and finding the problems fast. Also the price was right.
Vehicle: Ford Windstar Wagon
Service Date: 01/15/2018
Review Created: 01/17/2018 04:38 AM
Kirk H. at Auto Mobile Detective LLC responded on 01/24/2018

Be glad to help you anytime Doug.  Be Safe

Bill B. on 01/13/2018
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Bill said the staff treat him well and provide good service.
Vehicle: Mercury Sable
Category: Service
Service Date: 01/04/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Toby R. on 01/10/2018
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Toby said the business provided a shuttle to and from the facility, and the prices were very good.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/04/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Kirk H. at Auto Mobile Detective LLC responded on 01/24/2018

Thanks Toby....no one else would get a ride all the way to Nogales, AZ! :)

Displaying Review 1 - 20 of 591 in total