Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

182 Reviews

96% Would Recommend
Latest Review 8 days ago

Reviews


PM
Perry M.
Bloomington, IL
Subaru Baja
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Friendley, Curteous, Flexible, Quality Work, No BS
This my second time using Auto Motion. Russell and his whole crew are super Great

Anonymous avatar
Verified Customer
Bloomington, IL
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Accessability and friendliness
A place I can bring my vehicles and feel confident in fair treatment

TW
Tamie W.
Bloomington, IL
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Tamie said she is very happy with the facility's service.
This review was collected via phone interview by Customer Research Inc.

MS
Melissa S.
Normal, IL
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Amanda. She said the staff had good customer service, they worked around her schedule, and arranged things accordingly.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Heyworth, IL
Lexus CT 200h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Larry said he was treated very well.
This review was collected via phone interview by Customer Research Inc.

LB
Lila B.
Normal, IL
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Lila said the employees fixed her vehicle and provided good service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Hudson, IL
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great 1st experience
Great experience. Quick service, comfortable waiting area, convenient location, will use again if the need arises!

KF
Kenneth F.
Normal, IL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Kenneth said he was satisfied with the customer service.
This review was collected via phone interview by Customer Research Inc.

OA
Osaore A.
Normal, IL
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018 Category: Service
Osaore said he had to pay for a cab to pick him up and drop him off twice. He said 20 minutes after he dropped his vehicle off at the business, the staff called him to tell him it was ready. He said he spend money that was unnecessary.
This review was collected via phone interview by Customer Research Inc.

HN
Hossein N.
Bloomington, IL
Nissan Quest
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Hossein said the business was prompt and got things done.
This review was collected via phone interview by Customer Research Inc.

AR
Amy and Joe R.
Bloomington, IL
Ford Escape
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/18/2018
Won’t be coming back
I did not appreciate the accesive markup on the part I needed. You charged me $60 per brake hose. After looking up how much that part cost on the NAPA auto parts website (about $18) I feel I was taken advantage of. I know you have to make money to pay the bills, but charging an over 200% markup on parts is insane.

I will NOT be back and I will NOT recommend you to anyone I know.

I would appreciate being removed from your mailing lists, both email and regular mail.

DF
Doug F.
Bloomington, IL
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Friendly efficient service.
Auto Motion does a great job with service and repair.

JD
Joe D.
Normal, IL
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Joe said the business is very friendly and knowledgeable. The whole staff treated him well. He was well-satisfied.
This review was collected via phone interview by Customer Research Inc.

TJ
Trent and Suzanne J.
Hudson, IL
Chevrolet Caprice
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Great customer service!
Great customer service!

ND
Neil D.
Normal, IL
GMC Sierra 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Neil said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Bloomington, IL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Trustworthy folks that will accommodate your needs.
We have been taking our vehicles there for routine maintenance as well as major repairs and have never been disappointed with their work - they stand behind it 100%

SB
Sherry B.
Bloomington, IL
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Fast reasonable oil change. Detailed list of recommended services needed in the future.
Love the quick friendly service and comfortable waiting area provided.

KP
Kathy P.
Peoria, IL
Hyundai Ioniq Hybrid
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Kathy said she is very pleased with the business.
This review was collected via phone interview by Customer Research Inc.

TV
Teresa V.
Normal, IL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Friendly honest service. Clean environment.
Everyone is very professional. I feel like I am given honest quotes and treated fairly every time I'm there.

CH
Craig H.
Normal, IL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Great place to do business.
Always friendly and helpful. Great people, service, and prices. I recommend them for all your automotive needs!!