Since 1974, Auto Performance Center has provided motorists in the Garner, NC 27529 area with comprehensive auto repair services that include Brakes, Undercar Services, Car & Truck Care, Engine Maintenance, Inspections and Emissions, and AC Repair. Our goal is to offer the best services available at affordable prices to get you back on the Since 1974, Auto Performance Center has provided motorists in the Garner, NC 27529 area with comprehensive auto repair services that include Brakes, Undercar Services, Car & Truck Care, Engine Maintenance, Inspections and Emissions, and AC Repair. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more
Verified Customer
I provided it and he started typing. I stood there for a long time like a fool thinking he was going to hand it back. It started to get painful. Again, I felt awkward and unsure what to do. When I started to reach out for the paper i thought he was handing back, he rudely told me with a scoff that he was getting me into the system and I could sit and wait. He was clearly annoyed with a tone that was curt as he walked outside to the car. I considered leaving right then. How was I to know the process if he didn’t tell me? Why did he let me stand over him at the desk like that? I took a seat.
Shortly after, he left for lunch and someone came to cover for him. I heard him relay that I was waiting for an inspection and give a couple other notes. No one acknowledged me, asked me anything or gave me an update.
After nearly 20 minutes listening the the employees chat it up with a customer about how he can change his brakes at home I stood up to see if anyone was at my car. This movement reminded the employee that I was there and he quickly checked me out.
I paid, got a paper and left. No discussion, no notes on the car or even an ask if I needed anything else. I yet again, felt awkward like I was a nuisance interrupting there conversation.
The entire experience was terrible. I left immediately and will not go back.