Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

345 Reviews

99% Would Recommend
Latest Review about 2 years ago

Reviews


SS
STEVE S.
Santa Maria, CA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
The people and their abilities!
Everyone is friendly, know what they are doing and prompt service!!!

AS
Alyce S.
Santa Maria, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Alyce said the employees took very little time doing what needed to be done, but it was very economical.
This review was collected via phone interview by Customer Research Inc.

DV
Debra V.
Los Alamos, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
Debra said she and her family have been going to this business for many years because they do what they say, when they say it. The front desk receptionist, Jessica is always so pleasant.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Santa Maria, CA
GMC Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/06/2016 Category: Service
Bill said the mechanic ran his brake fluids out. It stained everything and he did not clean it, so he is dissatisfied.
This review was collected via phone interview by Customer Research Inc.

LE
Loyd E.
Santa Maria, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
Spoke with Ophelia. She said the business is excellent, they were able to find the problem and she was very pleased. They were very professional and they finished quickly. The price was reasonable, they were honest, and she trusts them.
This review was collected via phone interview by Customer Research Inc.

HS
HANNAH S.
Santa Maria, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Spot on service!
Greg and his team are very professional and offer great service at a fair price.

RR
Robert R.
Santa Maria, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Robert said that the business gave good service. He mentioned that Kevin, an employee, was one of the best mechanics he has dealt with in a while and recommended that he be given a raise. He also express they need to hire knowledgeable employees like Kevin.
This review was collected via phone interview by Customer Research Inc.

AD
Anna Marie D.
Santa Maria, CA
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Anna said the business is very professional, polite and do good service.
This review was collected via phone interview by Customer Research Inc.

ML
Marvin L.
Santa Maria, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016 Category: Service
Marvin said he uses this business because they are conveniently located and do a great job. The employees are friendly, professional and attentive to lowering cost when possible.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Santa Maria, CA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016 Category: Service
Andrew said the staff at this business are very flexible, prompt and efficient.
This review was collected via phone interview by Customer Research Inc.

CS
Cheryl S.
Santa Maria, CA
Ford Taurus X
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/25/2016 Category: Service
Don said he would not recommend this business because they did not shut the hood on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael H., Owner from Auto Professionals responded on 07/26/2016

We do apologize for the vehicle's hood not being latched properly. Thank you for bringing this to our attention. Management has taken steps to ensure that this will not happen again in the future. If there is anything that we can do to further improve our customer service in the future feel free to contact us. Again we apologize for any inconvenience this has caused.


JA
JEAN A.
Santa Maria, CA
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2016
Hello
Hello
Michael H., Owner from Auto Professionals responded on 07/26/2016

Hi Jean.


AC
Abby C.
Santa Maria, CA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016 Category: Service
Abby said this business was great. They were very helpful, the service was quick, and it was a great price.
This review was collected via phone interview by Customer Research Inc.

CN
CARL N.
Santa Maria, CA
Volkswagen Bus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2016
They know what their doing!
Very helpful with unsusal problems.

WV
Wesley V.
Santa Maria, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Wesley said the business employees did awesome work. They were honest, thorough, and good price. The people are kind. He has been going there for years, since he bought his vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael H., Owner from Auto Professionals responded on 07/26/2016

Always a pleasure to have you in the shop Wes. Have fun in Hawaii.
Jessie


DD
Dan D.
Santa Maria, CA
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Dan said the business is clean, friendly and any time he has needed service or had an issue they have been able to get him in with in a day or 2. They answer all his questions and he asks many, he asks things like where they get their parts and they are always courteous when they tell him the answers. One of the things he really likes is when his vehicle is ready they will call and text him. Also they are Triple A approved or recommended so he gets a discount as a member. He is always very satisfied with their service and he has recommended them for service.
This review was collected via phone interview by Customer Research Inc.

PF
Peter F.
Santa Maria, CA
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
Peter said the business did everything he wanted them to do and he was pleased.
This review was collected via phone interview by Customer Research Inc.

RM
ROSE M.
Santa Maria, CA
Nissan Versa Note
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2016
easy to tell them about your needs.
friendly staff and efficient.

DK
Dale K.
Santa Maria, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2016 Category: Service
Spoke with Gail. She said everything and everyone was great.
This review was collected via phone interview by Customer Research Inc.

BG
Bobbie G.
Santa Maria, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
Bobbie said this business' service was great. They did what she needed them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 345 in total