Business Solutions
SureCritic / Auto Maintenance / Auto Smart South
business image

Auto Smart South

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(894 Reviews)
86
Write a Review
Schedule Appointment

Score Details

5 stars
86%
4 stars
10%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
2.5
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Employ only the best technicians and service advisers. Provide reasonable and quality automotive maintenance and repair services with the best warranty and highest regard for ethics and fair treatment for all. Our promise is to never make money a higher priority than the safety and satisfaction of our customers. Employ only the best technicians and service advisers. Provide reasonable and quality automotive maintenance and repair services with the best warranty and highest regard for ethics and fair treatment for all. Our promise is to never make money a higher priority than the safety and satisfaction of our customers.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(316) 440-4400
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3144 Southeast Blvd Wichita, KS 67216
Get Directions
Auto Smart South's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(894 Reviews)
Write a Review
Recent Reviews
LM
gravatar
LACY m.
Derby, KS
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2017
verified customerVerified Customer
The Best customer service, I won't take my car any where else.
I've been taking my vehicles to Auto Smart for over 8 years, I've been to both the west and south locations, and my experience when working with the men at Auto Smart has always been top notch. It starts with a phone call and every time there's a chipper happy voice to answer saying AUTO SMART this is...... Scott, Frank, Biff, Zach or Robert. They can usually always get me in that same day when I'm just needing my oil changed. They are honest and usually pretty accurate on the times they estimate it will take. I always bring something to do but I don't think I've ever waited longer than an hour. They will bring to your attention anything they feel is necessary to get fixed or at least get re-addressed in the near future, without pressuring you into more work just to fill the books. One evening a couple days before my Bachelorette weekend Biff was so ingenuitive to get the aluminum plug to my oil pan fixed so I could drive it to Nashville. They saved me a lot of stress, apparently it is a factory defect on my particular car, so now they keep one at the shop just in case it breaks again. Once I was stranded my engine was smoking and they arranged for a toe truck to come get me. I'm telling you the work they do is the definition of service. Thank you guys for all the times you have taken care of my car. I feel safe on the road because I know you have done quality work.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.