Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

236 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


RP
Rusty P.
California
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Rusty said the staff left tape on the windows.
This review was collected via phone interview by Customer Research Inc.

JL
Josue L.
California
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Josue said the business worked fast. They left his glass installed unevenly.
This review was collected via phone interview by Customer Research Inc.

DE
David E.
California
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
David said the work itself was really good. He stated the customer service, on the other hand, seemed like they were in a hurry, and they do not explain everything. They do not have any eye contact.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
California
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Jeff said the staff at this facility did a good job.
This review was collected via phone interview by Customer Research Inc.

SG
Stanley G.
California
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Stanley said everything was fine.
This review was collected via phone interview by Customer Research Inc.

BA
Barbara A.
California
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Barbara said she appreciates the business.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
California
Mazda Protege
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2018 Category: Service
Anthony said the facility did the service for a fair price.
This review was collected via phone interview by Customer Research Inc.

RM
Rudy M.
California
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Rudy said that while the business did good work, his vehicle is still having a water leak problem. They are saying that it may be a bigger problem. He would have liked if they had told him it may need more than just a part replacement before having done the work.
This review was collected via phone interview by Customer Research Inc.

MI
Melisa I.
California
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Melisa said the inside of her vehicle was dirty after the employee was done working on it.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
California
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Spoke with Eric's father. He said he sent his son in to get a stereo installed on son's vehicle. He stated he felt the business was trying to up sell his son because he was a teenager, even though he sent him in with all the parts and didn't need to add anything to the installation.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
California
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
John said he has received good service in the past.
This review was collected via phone interview by Customer Research Inc.

BJ
Brenda J.
California
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Brenda said this business was fast and prompt. She is pleased so far and will being testing her vehicle to make sure there are no leaks. She was referred and went in and talked to the owner who had fair prices and was very courteous.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
California
BMW 325Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2017 Category: Service
Matt said the business does good work and he trusts them.
This review was collected via phone interview by Customer Research Inc.

BF
Bruce F.
California
Infiniti G35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Bruce said this business did the work rapidly and at an expense he expected.
This review was collected via phone interview by Customer Research Inc.

JF
Juan F.
California
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Juan said the employees don't seem to be on the same page with one another. He has recommended them.
This review was collected via phone interview by Customer Research Inc.

EN
Ed N.
California
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Ed said they started doing work and then realized they couldn't continue. They had to piece everything back together and there was still cost involved even though nothing was accomplished. They had taken a few things apart and then discovered more serious damage that was not related to what they had started with. They came to the conclusion that they needed to replace the engine but not until it was too late and they had already taken quite a few things apart. It wasn't anybody's fault, it was just unfortunate that things turned out that way.
This review was collected via phone interview by Customer Research Inc.