Business Solutions
English Español
SureCritic / Car Maintenance / Auto Universe
business image

Auto Universe

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(8 Reviews)
0
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
75%
4 stars
12%
3 stars
<1%
2 stars
<1%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Auto Universe brings an unmatched car-shopping experience to the people of Memphis, merging personalized service with pre-owned luxury vehicles hand selected for quality.
This is a family owned and operated business, with vast experience in automobile trade, export and shipping. We are committed to provide quality pre-owned luxury Auto Universe brings an unmatched car-shopping experience to the people of Memphis, merging personalized service with pre-owned luxury vehicles hand selected for quality.
This is a family owned and operated business, with vast experience in automobile trade, export and shipping. We are committed to provide quality pre-owned luxury vehicles at the right price, with a hassle-free no-pressure car buying experience. ...more

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(901) 751-7300
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
7300 Winchester Rd Memphis, TN 38125
Get Directions
Auto Universe's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(8 Reviews)
Write a Review
Recent Reviews
AW
gravatar
ANDRE W.
38
Hyundai ELANTRA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2023
verified customerVerified Customer
0
Service Department
This was the worst experience I have ever had with any company. Total lack of experience and knowledge from the service department.
Dropped vehicle off in October of 2022 and as of yesterday I had to pull it because they still can't get it to crank. They have truly used 3k worth of guess work and was expecting me to pay.
In the end I didn't have to pay anything and pulled vehicle to another shop.
SB
gravatar
SANDRA B.
Memphis, TN
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2022
verified customerVerified Customer
10
Customer Service - Repairs
The service staff is always kind, courteous, and professional. They keep you informed on the progress of your repairs. They always provide exceptional customer service.
SD
STELLA D.
Germantown, TN
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
verified customerVerified Customer
9
Car service
Impressed with the work done.
Verified Customer
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
Great Service!
I’m so glad that I found this place. My service was done by Alex and he was by far the best person to have service by! Service was very affordable, effective, and completed very quickly.
LP
leroy p.
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2022
verified customerVerified Customer
0
Service
Alex and Dustin has been really helpful to me and my family.
JC
Janashia C.
Memphis, TN
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
verified customerVerified Customer
Category: Service
Janashia stated that the communication was great.
Recommended
BG
gravatar
brenda g.
Memphis, TN
Lexus ES 350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2022
verified customerVerified Customer
6
The experience that I recieve satisfied first I had the service done at auto unverse
Universe are fast they help you with the service you require and get you in and out ,you ask questions they give you the right answers for your service if there is a problem I'm sure they will take care of your vehicle with care so you will return to them the next time around thank you
SD
Shoheb D.
Collierville, TN
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2022
verified customerVerified Customer
Category: Service
Shoheb said the experience was easy and smooth, and he had no problems.
Recommended
Displaying all 8 Review
Businesses Near You
Holley's Automotive
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(698 Reviews)
Autopro Inc
87
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,070 Reviews)
The Hub Automotive LLC
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(443 Reviews)
Mr Quick Tune
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(928 Reviews)
Drivemax of Southaven
67
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.