business image

Automotive Artistry

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(827 Reviews)
100

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
100
Net Promoter Score ®

Business Details

About

We are a locally owned and operated business that proudly serves customers in Lacey, Olympia, Tumwater, Fort Lewis/JBLM, and beyond. Car repair does not need to be frightening or impersonal. We strive to make honest, long-lasting relationships with our customers. We not only repair your vehicle, but we will also educate you about what we We are a locally owned and operated business that proudly serves customers in Lacey, Olympia, Tumwater, Fort Lewis/JBLM, and beyond. Car repair does not need to be frightening or impersonal. We strive to make honest, long-lasting relationships with our customers. We not only repair your vehicle, but we will also educate you about what we are doing. This way, you get a better understanding of your vehicle, and what services are being performed. ...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(360) 412-8038

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5711 Lacey Blvd Se Suite 308 Lacey, WA 98503
Automotive Artistry's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(827 Reviews)

AS
gravatar
Amy S.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2026
verified customerVerified Customer
10
10/10 ⭐️
I’ve been coming to Automotive Artistry for years now, and you folks always do such a great job. What stands out the most to me:

- You’re honest and thorough. I never feel that I’m being taken advantage of. You keep an eye on preventative suggestions, but I never feel upsold or deceived.
- The customer service is top notch. Every person I’ve interacted with is kind, explanatory, and personable.
- You go above and beyond. Just recently my check oil light came on the day before a trip and Brian had me come in last minute (around 4:45pm to boot) to make sure my levels were safe. And no one treated me like it was an inconvenience.

Justin is fantastic, too. I will take my car to this shop for as long as I’m in the area.

Thanks for all you do!
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