Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1918 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.0217402/5Overall Rating 4.0217402/5Overall Rating 4.0217402/5Overall Rating 4.0217402/5rating 4.0217402
Original
Overall Rating 2.2826076/5Overall Rating 2.2826076/5rating 2.2826076rating 2.2826076rating 2.2826076
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Arlington Heights, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Great experience
I always get my service done here.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/19/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Elk Grove Village, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
M
Excellent service.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/19/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Des Plaines, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
N/A
N/A
Christopher A A. from Autonation Hyundai O'Hare responded on 11/15/2018

Thank you for the review.

We are very happy we could earn the five star review.


SL
Sam L.
Elk Grove Village, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Dependable
I can count on the service I receive at Autonation; simply said promises made, promises kept.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/14/2018

Thank you for the review.

We are very happy we could earn the five star review.


MC
Maureen C.
Chicago, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
N/A
N/A
Christopher A A. from Autonation Hyundai O'Hare responded on 11/14/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Park Ridge, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great Service
The team always takes good care of my cars
Christopher A A. from Autonation Hyundai O'Hare responded on 11/13/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Review
The employees
Christopher A A. from Autonation Hyundai O'Hare responded on 11/12/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Des Plaines, IL
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
75000 service
Did a good job in a very timely manner
Christopher A A. from Autonation Hyundai O'Hare responded on 11/12/2018

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review.


SM
Sandra M.
Chicago, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
very helpful
service manager very helpful
Christopher A A. from Autonation Hyundai O'Hare responded on 11/12/2018

Thank you for the review.

We are very happy we could earn the five star review.


HC
Hugo C.
Des Plaines, IL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Veloster
I had to bring in my car for an oil changed. They did it fast and did an overall check on my car.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/12/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Prospect Heights, IL
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Fixed Problem Free
After my Sonata died, I came in for an oil change and mentioned to the service tech I'd had a red warning light on my Tuscon's dashboard for some time--was unable to see it fully, as area was covered. Had no problem with car operation. The module was replaced recently, and the tech said the light belonged to my emergency brake that was slightly out of the "off" position. He adjusted it, and I had no more red light to worry about.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/09/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Des Plaines, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Fantastic Service
They take great care of my car.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/09/2018

Thank you for the review.

We are very happy we could earn the five star review.


SC
Shirley C.
Des Plaines, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
The personnel that work in the auto service dept.
Excellent service
Christopher A A. from Autonation Hyundai O'Hare responded on 11/09/2018

Thank you for the review.

We are very happy we could earn the five star review.


KH
Karen H.
Prospect Heights, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Efficiency.
I was about 2 minutes late for a service appointment, (due to traffic constraints) and the service writer greeted me cordially, and handled my service efficiently.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/08/2018

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Skokie, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great , Prompt Service
The old saying "Leave it to George" at this dealer should be changed to "Leave it to Bob (Oberdin)." He greets everyone courteously and inspires trust and confidence.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/08/2018

Thank you for the review.

We are very happy we could earn the five star review.


KJ
Kathleen J.
Des Plaines, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Winterizing maintenance
Excellent service as usual, including the courtesy shuttle instead of needing to wait at the dealership.
Christopher A A. from Autonation Hyundai O'Hare responded on 11/08/2018

Thank you for the review.

We are very happy we could earn the five star review


PD
Patricia D.
Niles, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Review
Everyone is friendly, efficient and knowledgeable!!
Christopher A A. from Autonation Hyundai O'Hare responded on 11/06/2018

Thank you for the review.

We are very happy we could earn the five star review


TF
Thomas F.
Des Plaines, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Keeping promises
One thing I can't deny......they kept their promises to me. I went in for service and was told what it would costs and left with the service provided and exactly the cost they said. That is impressive in these days of waiting for the other shoe to drop! Thanks especially to my service adviser, Robert Oberding. He's a keeper!
Christopher A A. from Autonation Hyundai O'Hare responded on 10/31/2018

Thank you for the review.

We are very happy we could earn the five star review


JB
Jeffrey B.
IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Quick diagnostic
I love the way that every time I bring my car in they run the diagnostic and let me know quickly what needs to be fixed.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/31/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Elk Grove Village, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Check Engine light on
Willingness to satisfy the customers.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2018 Category: Service
Engine light off
Again was disappointed because the car was not washed
Christopher A A. from Autonation Hyundai O'Hare responded on 10/30/2018

Hello,

We have reached out to you. Can you please call us. We wash every car before we work on it and after.