Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2107 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.0425532/5Overall Rating 4.0425532/5Overall Rating 4.0425532/5Overall Rating 4.0425532/5rating 4.0425532
Original
Overall Rating 2.2553204/5Overall Rating 2.2553204/5rating 2.2553204rating 2.2553204rating 2.2553204
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


LW
Leslie W.
Mount Prospect, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Problem solved quickly
The service techs found the problem quickly and it turned out to be less extensive and expensive than I feared.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/20/2019

Thank you for the review.

We are very happy we could earn the five star review


JT
Janet T.
Chicago, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Tire pressure warning light
Went in with a tire warning & was taken care of quickly. Had a nail in it.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/19/2019

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Des Plaines, IL
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
n/a
n/a
Christopher A A. from Autonation Hyundai O'Hare responded on 04/19/2019

Thank you for the review.

We are very happy we could earn the five star review


SC
Shirley C.
Des Plaines, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Expertise of Autonation Service Dept
Excellent service and professionalism of the technician, Bob.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/19/2019

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Mount Prospect, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Good job
Good service and fast
Christopher A A. from Autonation Hyundai O'Hare responded on 04/17/2019

Thank you for the review.

We are very happy we could earn the five star review


FS
Fhawanda S.
Illinois
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Review
Great customer service
Christopher A A. from Autonation Hyundai O'Hare responded on 04/17/2019

Thank you for the review.

We are very happy we could earn the five star review


JG
Jeffrey G.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
tire change
excellent service
Christopher A A. from Autonation Hyundai O'Hare responded on 04/16/2019

Thank you for the review.

We are very happy we could earn the five star review


TP
Thomas P.
Des Plaines, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Nice and clean place courteous people
Nice and clean place and courteous people
Christopher A A. from Autonation Hyundai O'Hare responded on 04/15/2019

Thank you for the review.

We are very happy we could earn the five star review.


LB
Lino B.
Rosemont, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
courteous and professional
Thanks to Bob Oberding and his staff for making my service appointment as expedient and smooth as possible.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/15/2019

Thank you for the review.

We are very happy we could earn the five star review.


AC
Anarosa C.
Chicago, IL
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Friendly people
Very good employees
Christopher A A. from Autonation Hyundai O'Hare responded on 04/11/2019

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Mount Prospect, IL
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Excellent service
The service department is the best
Christopher A A. from Autonation Hyundai O'Hare responded on 04/09/2019

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Chicago, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
I'm just ok
services writer need to follow up and any request a customer has / check the front seat
Christopher A A. from Autonation Hyundai O'Hare responded on 04/09/2019

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review


JM
John M.
Palatine, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Great Service
Just had it in for oil change and tire rotation
They recommended sim other services but were not pushy at all
Waiting room was decent
Christopher A A. from Autonation Hyundai O'Hare responded on 04/09/2019

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Chicago, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Love my service department
Great service as always! I appreciate the professionalism and the recommendations. I wasn't sure which tires to go with and my advisor was able to provide me with his professional opinion to help me choose the right ones for me and my daily commute.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/09/2019

Thank you for the review.

We are very happy we could earn the five star review.


RC
Roxane C.
Mount Prospect, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Great Friendly Service
I have had another pleasant experience. Quick service. Did not have to wait long. Employees are so friendly and knowledgeable. There were no surprises on the cost. Everything was explained in detail. I am very happy with the service that was provided.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/09/2019

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Chicago, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Great Service
Had me in an out within 30 minutes for my appointment. Service reps were nice and accommodating. Overall a positive experience.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/09/2019

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Chicago, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Excellent customer service
Very satisfied with service and personnel.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/08/2019

Thank you for the review.

We are very happy we could earn the five star review.


JC
Joanne C.
Mount Prospect, IL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Oil change
Fast,efficient and friendly
Christopher A A. from Autonation Hyundai O'Hare responded on 04/08/2019

Thank you for the review.

We are very happy we could earn the five star review.


MD
Mary D.
Mount Prospect, IL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Warrenty
I brought in an 11 y/o Hundai Sonata with the seat belt light on. They were able to quickly determine the issue was under an extended warranty Hundai had extended itself. The piece was sent to CA from IL on a Friday. The piece was replaced in CA and was back in IL by the following Tues. and my car was ready that Tues.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/04/2019

Thank you for the review.

We are very happy we could earn the five star review.


Verified Customer
Mount Prospect, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Everyone is do friendly
Great service. Great check in. Great check out.
Christopher A A. from Autonation Hyundai O'Hare responded on 04/03/2019

Thank you for the review.

We are very happy we could earn the five star review.