Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 7 days ago

Reviews


SM
SYLVESTER M.
Arlington, TN
Honda CR-V
Verified Customer
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02/11/2019
CUSTOMER SERVICE
Not only am I satisfied with the auto repairs provided by Autopro, but even more is the excellent customer service I experience. Ms. Shelia and Mr. Tim are the primary persons I encounter and they continue to provide a welcoming and satisfying service.

JD
JACK D.
Cordova, TN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Customer service
Tim, Tim, Tim. The man is a human being. At a time when most people expect to get taken to the cleaners, Tim was fair and friendly about every repair I needed. Tim made me feel like I was the only client he had. I will always be an Auto Pro client for live.

ZJ
Zac J.
Arlington, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Zac said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Memphis, TN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Excellent service. Very fair pricing.
I was recently referred to Tim at Auto Pro by a well established transmission mechanic in the Memphis area. Tim was very thorough in explaining all the repairs needed in order to get my car functioning properly again. He was also very thorough in explaining what additional repairs he would recommend. I went with his recommendations, and my car is now running better than it has in quite some time. His pricing was incredibly fair, and the estimated timeline he gave me for how long the repairs would take to complete was right on target. Tim and his team at Auto Pro are now the guys I'll take my car to whenever it needs service.

SW
SHARON W.
Lakeland, TN
Lexus RX 350
Verified Customer
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12/09/2018
Caring & honest
Tim cares about his customers! He will actually take time to sit and go over what needs to be worked on or repaired. I love his honesty! Oil changes are much less than the dealership. They work on just about any car or SUV. His staff is also excellent. You will be glad you took your vehicle to Auto Pro Inc. !

WR
WANDA R.
Memphis, TN
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
tires
fast and professional

CC
Charles C.
Tennessee
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Charles said the business is very personable and professional, and he does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Tennessee
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Chris said this is a good facility.
This review was collected via phone interview by Customer Research Inc.

LN
LANCE N.
Eads, TN
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Best
Absolutely best auto shop in Memphis!!

CK
Corrie K.
Asheville, NC
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Corrie said the business does a good job, they are thorough and fix the issue pretty quickly.
This review was collected via phone interview by Customer Research Inc.

DW
Danny W.
Tennessee
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Danny said that the business was real friendly and they are comfortable to talk to.
This review was collected via phone interview by Customer Research Inc.

AD
APRIL D.
Cordova, TN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Great and Fast Service
Employees are always courteous and I'm usually out fast when i get an oil change

JA
Jeremy A.
Tennessee
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Jeremy said that the business did a great job, They are always able to fit him in for appointments and oil changes and the business has great customer service. Sheila and Tim and all the rest of the employees are awesome. He said that they treat their customers well and that he appreciates it,.
This review was collected via phone interview by Customer Research Inc.

CD
Cindy D.
Byhalia, MS
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Cindy said she pleased with the business. They are honest and trustworthy and have good prices.
This review was collected via phone interview by Customer Research Inc.

CM
CHRIS M.
Collierville, TN
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Customer service
Customer service is paramount in today's world and Autopro is one of the best I have ever dealt with when it comes to providing service that you can be sure of. They seem to care about you and provide the care for your vehicle that you expect!

AD
Andy D.
Tennessee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Andy said this business had good customer service and communicated well. They had very friendly people who were very knowledgeable. They did great work and they are a facility with good integrity.
This review was collected via phone interview by Customer Research Inc.

EC
Elbert C.
Cordova, TN
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Elbert said business provided fast service. The staff were nice, personable, and friendly.
This review was collected via phone interview by Customer Research Inc.

LS
Lonnie S.
Tennessee
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Lonnie said they take all their vehicles to the business. The business does great work.
This review was collected via phone interview by Customer Research Inc.

GF
GARY F.
Cordova, TN
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
People... That care, listen and try their best to help.
In a way I compete with AutoPro.

But they have knowledge, people and tools which they are quick and kind enough to share.

I send them business I can't handle and all my clients report back with glowing reviews.

Thanks!!

Tim
Shelia
And the TEAM

DB
Dan B.
Tennessee
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Dan said the staff got his vehicle in and out quickly, and helped him out in the emergency.
This review was collected via phone interview by Customer Research Inc.