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Autopro Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,071 Reviews)
86
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Auto Pro Inc. is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service (see shop for details) you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Family owned and Auto Pro Inc. is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service (see shop for details) you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (901) 753-5700 to schedule an appointment or just stop on by. ...more

Categories
Auto Repair, Repair Shop, Auto Maintenance
Contact
(901) 753-5700
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9499 Cordova Park Cordova, TN 38018-1639
Get Directions
Autopro Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,071 Reviews)
Write a Review
Recent Reviews
Verified Customer
Collierville, TN
Nissan Rogue
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2025
verified customerVerified Customer
0
Nissian Rigue
Dear Manager ,

I hope this message finds you well. I would like to share my recent experience during my visit to your service center for an oil change and wiper blade installation.

Unfortunately, I noticed that the bolt was not properly secured during the oil change, which led to an oil leak. This could have caused serious damage if left unnoticed, and I was quite disappointed as I expected better attention to detail, especially since this is a basic service.

Additionally, I was surprised to see the high charge for simply installing wiper blades—more than what the Nissan showroom charges. It’s a task I could have easily done myself.

I came to your service center based on my friends’ recommendations, trusting I would receive quality service. However, this experience has left me quite disheartened and uncertain about returning in the future.
I hope you take this feedback constructively
Thank you for your time and understanding.
MM
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MARK M.
Cordova, TN
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Professional
Quick and thorough service with detailed explanation of services performed.
KG
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KENNY G.
Memphis, TN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great service
Honesty the best auto service factor and time line of repairs was as usual great
KW
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KAT W.
Cordova, TN
Saturn Sky
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Excellent service
Very professional, courteous and friendly service. They also offer honest advice to assist customers in getting the most economical and efficient service they need.
SH
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SHANNYN H.
Somerville, TN
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Amazing service at AutoPro!
As always, I received superb service at a GREAT price and in a timely manner! My little XT5 purrs! Thank you!
DA
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DAVID A.
Germantown, TN
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Complete tune up and over all check up
This was the first time I used them, but you can bet it won't be the last. They did an EXCELLENT job and completed it very quickly. The staff was very friendly and it was very comfortable dealing with them. As far as I am concerned, they went far and above on this one. Great job!
LG
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LASHAUNDA G.
Cordova, TN
Cadillac CTS-V Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Very Satisfied New Customer!
They took care of me in an hour and sent me on my way. Kind and friendly staff. I will be going back for other services. I’ve already recommended them to my colleagues.
RW
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ROSETTE W.
Cordova, TN
Buick Envision
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
First Time Customer
Wonderful experience from beginning to end
SB
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SHELBY B.
Cordova, TN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Honest , efficient people
Willing to help when needed , efficient and honest people.
DM
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DANNY M.
GMC Sierra 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Quick repair
Repaired my truck in a very timely manner, staff was excellent to deal with ! The repair didn’t break the bank !
Verified Customer
Cordova, TN
Mercedes-Benz E320
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/16/2025
verified customerVerified Customer
4
Tire installation
A very professional establishment but they timeliness on such a small task as tire installation of 4 tires.

I was there for a 9:00am appointment arriving at 8:50am . No customers were in front of me and I didn’t leave until 11:30am . This was just unacceptable to me .
CF
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CEDRICK F.
Cordova, TN
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
👍👍👍 AWESOME
5 stars. Excellent service. Very timely. I will be doing more business here.
Verified Customer
Cordova, TN
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Amazing Experience
My family has been going to Autopro for over 10 years. They’re honest and keep it straight up with you. Super communicative, which is appreciated. When the dealership told me they completed a service, that they didn’t complete, I brought my car to Autopro and they fixed the issue. Super awesome team, I’ll definitely continue to bring my car to them for service!
SW
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SAMANTHA W.
Memphis, TN
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Great work!
Tim is an awesome guy and a great mechanic. I trust him to be honest and only do the work necessary to keep my car in good working order. I’ll be going here for all my auto needs from now on!
SZ
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SYED Z.
Cordova, TN
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
9
Excellent service
Had a flat tire, they inflated and mounted it without charge. I could drive to the nearest tire shop and get a new one. Very courteous and respectful.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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